16 months old and the floor tool has completely worn through the light steel bottom plate. we only vacuum carpet in a large office area. We expected better from a commercial vacuum cleaner. Stihl refuses to replace the floor tool and said the problem is due to overuse. We think they can do better. Disappointed.
AMAZING! I would not live without mine!
Though it is a little larger than normal vacuums its worth the extra room and effort, I have never had cleaner floors and everyone i know can't believe its power. Also the wet and dry feature is perfect for small children and cleaning out your car. Overall i would never have another vacuum cleaner.
Best vacuum cleaner i've ever had. Until you need a bag.
I bought this for work, i have a 200sq/m factory. It's been a great vacuum, 6 months old. great for the workshop floor and the carpeted offices. My stihl dealer assured me i won't need replacement bags, "the Stihl bag is massive and lasts forever".
After a month I needed a bag. Was met with disbelief at the dealership. He's had the same machine for 2 years and never needed a bag, so there is no way I could have filled a bag up so fast"
I have now been back and forth to the dealership 6 times to buy bags. The last time they admitted they never...
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