ALDI Stirling 6.5kg GYJ70-78F3E (Jun 2015, Jun 2016, Jun 2017) Questions & Answers
VerifiedMPN:GYJ70-78F3EI have been given this dryer but need a wall bracket. The bunnings one is too short and another generic doesn't allow for the duct . A spares website says the part is no longer available
Hi Jason C, Unfortunately, due to the age of the unit, the part is no longer available. You may check at any local hardware store.
Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.
Regards,
Tempo
The filter keeps falling off
Dryer will not turn on. I was drying a load and it stopped, now it wont
did you receive my question??
Hi Helen, I'm sorry to hear that you're having an issue with your Stirling Dryer. We would like to ask for additional information in order to identify how we can help you.
Is the power plug inserted firmly?
Is the door closed?
Have you selected a drying program and temperature?
Is the wall socket working?
If all of these were considered and yet the issue still exists, it is possible that an internal part of the machine could be the culprit.
All we can advise is to contact our repairer network. The repairers they use are familiar with these units and can advise on a service fee/assessment and repair cost with a local repairer in your area.
Install and Fix: 1300 373 993
Regards,
Tempo
Am I missing a piece? I have the dryer for 4 or so odd years, the lint filter now always falls off. Have I lost a part as it is very loose. ? If I am missing something that keeps it in place can I purchase a spare part?
It used to stay in sometimes now it never does, therefore making it unusable.
I've had mine for about 7 years and have had the same thing happen. The filter shroud/ cover keeps coming off and the lint and exhaust filters come off as well. I think the tension in the centre that holds the shroud in place has loosened off so would probably need replacement
Can I order a part from here for dryer
Hi Phoebe, I rang the number in the back of the book yesterday and ordered and paid for the heater for my Stirling dryer. Follow the prompts for Tempo. Apparently parts are available on Amazon as the customer service person kept refering to that when talking to me
Hi Phoebe, Thanks for your enquiry. In order to check the availability, may we ask what spare part do you require?
Alternatively, you may contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm for assistance.
Regards,
Tempo
Is there a lint filter to check?
yes
My Dryer turns on for a split second and then goes dead. Is it unserviceable or is there a simple fix?
Hi Chris, I am so sorry to hear about your experience with this product. Based on the issue that you have described, I would recommend contacting our after sales support centre at external link or on 1300 112 534 (Monday to Saturday 8:30am – 6pm) for troubleshooting or to arrange a service.
If there is anything else we can help you with, please don't hesitate to ask!
Kind regards,
Tempo
My filter keeps coming off and my clothes are not drying at all?
I have this problem too. Has anyone got any suggestions?
Hi, I also have the same problem as Tracey i have found this machine does not dry clothes at all would not recommend to anyone.
How do I turn the lock function off
There has never been water in the water tub on the top, it dries the clothes good, just wandering if thats how it should be.
What type of wall mount do I need
Hi Jennie, This clothes dryer should come with a wall-mount installation kit, which will include two hanging brackets, two spacers, an exhaust connector, four 12 mm screws, four 25 mm screws, three 16 mm screws and an additional control panel (for upside-down installation).
If you do need any further assistance please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm.
Kind regards,
Tempo
Do you have drive belts for sale?
Do you have spares of the felt on the filter
My dryer sometimes leaks water from the bottom. Is this normal?
Are these products stackable?
dissarm lock on dryer?
dissarm lock?
DISSARM LOCK?
How to put the tumbler back into the dryer please. Thank you.
Hi please help. I push the power button to my dryer and lights and beep happens but the turns off.Why?? Is there a locking system or something like this why it won’t stay on. 0411668350 Kirsten
Hi, I had the same issue with mine. Aldi/Stirling maintenance man came out, replaced the board. Still didn't work. He then looked in the back, found a loose wire, re-connected it back to the terminal... all fixed.
If its still under warranty call them.
cheers
Lee
Thank you.. I will contact them
Who do you get to service stirling dryers in wagga wagga?
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