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Store DJ

Store DJ (page 2 of 2)

Online store and Physical store
4.1 from 32 reviews

See the Best Electronics & Computing Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
22
4 star
2
3 star
2
2 star
2
1 star
4

J.O

J.OTaree

  • 5 reviews

Faultless

published

I Bought my Audio Technica ATH-MSR7 headphones from StoreDJ, and they arrived promptly. Faultless service, at the best prices available.


Luckiest_Mum

Luckiest_MumSouth East Queensland, QLD

  • 59 reviews
  • 28 likes

First time online order...

published

And everything ran smoothly. Had the option of free shipping for my Audio Tecnica ATH M50X headphones but really wanted them quick, so I opted for express. I received the limited edition headphones brand new within a couple of days (to Brisbane). I would shop here again!

low_keyman

low_keymanAdelaide

  • 2 reviews

3 months and still waiting.

published

Purchased a Synthesizer online, they told me they'll have it in 10 days. 3 months later I'm still waiting to receive it. The staff are friendly and helpful though and are keeping me up to date. If purchasing any boutique musical hardware or instruments from here you're better off ordering direct from an oversees supplier that has stock. Store DJ is just a third party supplier that rely on another company to import their products.

Tony8029

Tony8029Greater Melbourne (Inner), VIC

  • 47 reviews
  • 33 likes

Great after sales service

published

I was initially unhappy with this store after calling them to ensure a certain item was in stock only to drive across town to be then told that there had been a mix up and the item wasn't available.

Thankfully the store manager got in touch with me after I emailed the customer support team and I have been more than happy with how they have tried to make it up to me and retain me as a happy customer.


Trent Scott

Trent ScottMelbourne

  • 5 reviews

Great Customer service

published

I bought a camera microphone from here but it did not come with an included cable (manufacturer's fault). Since it was over the Christmas period, businesses would be closed so the staff at Store DJ offered to give me an essentially identical standalone cable to replace the one that was absent in the packaging. Great service to get a problem solved in a timely manner!


a little disappointed

published

one month ago I want to buy an earphone from the internet store of this company, i paid 300 dollar ,but after 10 days. I did not get anything, so I emailed them. after 1-2 two days ,they called me back and told me the item no in stock. I should wait another 2 weeks can get it. They promise they could do it. so i wait another 17 days ,but I also get nothing respond from the company. so I again write an email to ask them where is my earphone?Then they told me sorry they cannot get it from factory anymore. In the end,they refund my money. Their attItude is always good , but I feel a little disappointed.


Great Service Recovery

published

After one minor incident during a product enquiry, the manager got back to me the very next day to sort out my issue. Also I received a call from the main office to offer the apologies which I appreciated.

Thanks guys for sorting it out.

Keep up the good work!


Bad customer service

published

Waited 20 minutes to be served. Finally approached a consultant sitting behind the desk on his computer on which he replied,' we'll be with you in a minute.' Minutes went by unnoticed by sales staff. When wife and I approached the same guy, he called out to another sales consultant who already were more busier. This sales consultant finally helped us to find the right product and the cashier did not show much gratitude either. Bad service. Bad attitudes. Great products. Such a shame

StreetGuru

StreetGuruAU

  • 7 reviews
  • 3 likes

The best shopping experience I have ever had in Australia. Period.

published
Nat

NatAdelaide

Great service, returning customer.

published

These guys are great. Fantastic prices, service and postage. I no longer purchase from my local music store because Store DJ offers everything at a lower cost. Shipping is usually express and delivered to your door by a great courier service who always knock, not just leave a note in your letter box. The tech support team are friendly and helpful, and always respond to your emails quickly. Returning customer. I look forward to receiving my new mixing desk from you. Thanks!


AustraliaOnline

AustraliaOnlineAU

  • 31 reviews
  • 46 likes

Excellent customer service

published

Purchased a keyboard via the Store DJ online store as a Christmas present for my son. Unfortunately the keyboard had issues so long story short, Store DJ arranged for it to be picked up, replaced and sent back. A great touch was that they included a little gift for the inconvenience. I cannot recall any business ever looking after us like that, so congratulations to all at Store DJ.
Professional, great service and after sales service as well


Incredibly good service

published

Page 2 of 2

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Details

Store DJ Physical store

Store DJ Physical store

3 reviews
Store DJ Online store

Store DJ Online store

2 reviews
CategoryPhysical Shops and Electronics & Computing ShopsOnline Shops and Electronics & Computing Shops

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