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Stranded No More

Stranded No More

1.3 from 11 reviews

See the Best Roadside Assistance Providers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
0
4 star
1
3 star
0
2 star
0
1 star
10

Michael

MichaelGippsland, VIC

  • 2 reviews

Disorganised and Dreadful

published
Roadside Assistance RequestedYes

Avoid them

published

Been with real road assistance they changed a name to stranded...They not answered on their phone, totally waste of money. Avoid them at all cost.

Roadside Assistance RequestedYes
F.C.

F.C.Greater Melbourne (Metropolitan), VIC

This Company is an authentic fraud - reported to Authorities

published
Roadside Assistance RequestedYes
  • Verified customer

Don't waste money on them

published

The battery of my car went flat last night, called them 100s times, but my call was never answered. As per their instruction, I left both voicemail and email, but never got their response.

Roadside Assistance RequestedYes

Gary

GaryMelbourne

Avoid at all costs! They do not answer or call back!

published
Roadside Assistance RequestedYes

Olga

OlgaMENAI

  • 8 reviews
  • 2 likes

Stay away from this place

published

What a service?! Actually no service at all. Waiting for 1.5 hours and nobody called back. I'll complain to Fair Trading. Avoid this company if it exists. I am not sure now that it exists.

Roadside Assistance RequestedYes

Marcus O

Marcus O

  • 2 reviews
  • 3 likes
  • Verified customer

There Is No Call Centre And No Response At Any Time.

published
Roadside Assistance RequestedYes

Siva G

Siva GCherrybrook

  • Verified customer

Responsive service

published

I had a flat tyre yesterday evening and called for assistance, I had someone call back a few minutes later.
They had sent someone to do the tyre change for me. Wait time was 30 minutes.

Thanks stranded no more and sam

Roadside Assistance RequestedYes
Storm

StormPerth

  • 4 reviews
  • 10 likes

Totally stranded!

published

I got an email two days ago saying Real Roadside had been sold to Stranded No More. I thought Real were decent btw.

This morning. Flat battery. Call the new number. No mention of stranded no more. Sounds like some guys own phone. Left two messages so far. Went on their website over an hour ago and used the live chat. No one there. No email to me. Nothing. The live chat says they normally respond within a few minutes. Lol.

So, it's been about an hour and 15 minutes so far and I can't get any contact with/from Stranded No More at all.

Totally stranded. There should be a zero rating for these jokers.

Now I have to try and get to Supercheap somehow to get a battery charger.

Roadside Assistance RequestedYes
Long

LongGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 6 likes

How is such a business in Australia?

published

You guys are good at running away.
I signed up for real roadside 2 months ago. Did my first call today, only to know that it has been shut down, everything!
Get to Product Review to know that it changed its name to Stranded No More. What kind of business that closes and open a new one without even informing its customer?
I want a refund for my cover. If you can't, I will bring this matter to the consumer affair or the court.

Roadside Assistance RequestedYes

david hambleton

david hambletonAU

  • 8 reviews
  • 9 likes

Not a chance.

published

If they'e changed their name, that doesn't detract from the fact that customer's should have been notified my email that had occurred. I never got one, nor did i get the sticker they were supposed to send me after 2 email attempts. I did get one stating that my account was overdue and it's current until February 2018. That's when i sent an email enquiring as to whether it was an error, but i never got a response. So then i tried to ring them on BOTH of their numbers (yes, the right one's) and the recorded message told me that the numbers didn't exist anymore. I'm glad i found out now. Nice try fellas. Underneath where it asks did i request a roadside call out, i couldn't. Non existent phone numbers. They've been told where to go.

Roadside Assistance RequestedNo

Questions & Answers

F.C.

F.C.asked

Have you lodged any complaints to Authorities?

1 answer
Horace
Horace

No, I didn't. According to the PDS, "Stranded No More reserves the right to amend prices and inclusions of policies without prior notice."


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