Mrs. T. T.
We very happy with service from new manager and assistant from strata Choice. Communication is good from them both. .
Harish represents everything Strata Choice states they will be. He conducts himself in an extremely professional manner whilst meeting the needs of the strata execuatuve. He is responsive to problems whilst being effcient and solution focused where required. His strong knowledge of strata law ensures that all matters are handled appropriately and within the confines of legislation.
Lastly, his pleasant and approachable manner makes dealing with strata related issues so much easier. A true asset to Strata Choice.
Great service from Stratachoice!
I'm quite happy with Stratachoice's service. They gave us a new strata manager, Pip who is quite knowledgeable about strata laws. She's efficient, helpful and very honest about what Stratachoice can and can not do for us. She's the best strata manager we have ever had. Her assistant, Stephanie is also efficient and helpful. We have signed a new contract with them as we are satisfied with their service. I would recommend Stratachoice to others.
Request from Scott Martin
As Chairman of SP 16527, I have found Strata Choice to be responsive, efficient and well organised. My particular dealings have been with Patricia Ng who has always been very helpful.
Harish is an articulate, intelligent Strata Manager and has conducted himself professionally, with enormous diligence, care and knowledge.
Harish is also good counsel to the BC Committee and offers sound advice ...he is highly thought of and allows the BC to make informed pragmatic decisions.
5 star service
We transitioned to strata choice almost 1 year ago and since then they have proactively, efficiently and effectively managed our building. The highlight of having our Strata manager Patricia manage our building, is her ability to help explain confusing strata law jargon, responding to emails promptly (within 24 hours), helping the strata committee better plan and budget for future expenses for the building, obtaining multiple quotes quickly for any services required, also informing the committee on any changes to legislation to enable us to be prepared.
Its always a pleasure to deal with our manager here. She gets the job done and fast. . . .
Outstanding level of Service
Have always found Strata Choice to be very efficient and very capable.
Tim Sara and his team are approachable and thoroughly knowledgeable on many complex matters, always handled with great professionalism.
I have no nickname.
It's a great improvement on our previous strata manager.
I need add nothing to this. We are very satisfied with the service provided by our property manager.
The only thing I object to is taking these surveys, when there is no way of knowing how useful they actually are. I personally am besieged with them, they are a distraction, and they take up far too much of my time.
Excellent service from Strata Choice
After an ever decreasing level of service and communication from our last strata managers (after a 20 year association) we interviewed for a new Strata Manager and have been very pleased with the level of service from Strata Choice. Good knowledge and advice, prompt response time, efficient and friendly. We're very glad we made the switch.
Review of strata choice service/mgt
Professional, knowledgeable, positive, Reasonably prompt with following up requests or questions. Happy with the service and would recommend to others
Strata Choice are the best
I have had dealings with a number of different strata management companies of the past 30 years and I rate Strata Choice #1. Lauren Clark has a wealth of knowledge and has been a great asset to committee with her sound advise and professional approach to her job. Lauren always makes time to answer any questions the committee have and she has a great ability to calm people down when emotions start to get out of hand. I would have no hesitation in recommending Strata Choice to anybody looking for a top quality strata management company. Strata Choice should be very proud to say Lauren Clark is one of their employees.
Strata Choice an excellent management company.
Strata Choice have managed our strata building for many years and we have found the staff to be helpful,efficient and prompt to respond to all matters relating to our building. This attitude by staff can be traced back to the professional and competent management of the company.
Good service and response time very good
We enjoy a very good and appropriate service for our needs. We are a low maintenance and small strata group, however, receive excellent and immediate response on all occasions.
Great Strata Manager
We have had Strata Choice as our Strata Management company for over 20 years. They have a very good reputation. Over the years some committee members have thought about whether we should change but we have not because we realize and appreciate we have a knowledgeable and client focused senior strata manager in Lauren. She knows Strata law, responds promptly with sound but practical advice and is great to deal with. The lawyer we use has also told us Lauren is one of the best in the business so we were very pleased to hear that. I come from a professional services/client service background in my career and I know I set a high bar in terms of my expectations but Lauren has always met and exceeded it.( i sometimes dont like telling other strata properties about Lauren in case we lose her!!) Thank you Lauren
Personable, Reliable, Knowledgeable
Lauren has been our Strata Manager for a number of years and provides excellent support to the Executive Committee. Lauren's depth of knowledge is outstanding and the practical, objective manner in which she deals with the Owners Corporation ensures that our building is run smoothly and efficiently. Lauren's timely response to queries, regardless of their nature, makes us feel as if we are the only building she is responsible for!
Great Strata Mangement!
After reviewing several companies, we chose Strata Choice late 2016 to replace our incumbant Strata management company. We were allocated Laura to look after our building and she has done an exellent job!
She is courteous, firm when necessary and knows her stuff.
Stellar client service and absolute professionalism
Our previous strata manager managed our building for several years. After numerous gaps in service standards, we went out to tender to test the market.
Switching to Stratachoice was the best decision our building has made. From initial conversations with Scott who took the time to understand our needs, led us step by step through the handover process, through to day to day dealings with David (our Strata Manager) and the responsiveness of Stratachoice”s contractors, the service has exceeded the Executive Committee's expectations.
Thank you Stratachoice team!!!!
Professional, Informative, Responsive and Helpful
They provided information about their costs and the time frame the services would be provided in clearly and upfront.
They escalated the provision of the required report on my request.
Fresh air at last
I have been very pleased with the timely matter that this company handle things. We have been managed by them for short period of time however they are proving to be reliable.
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