2Stratco SA, Gepps Cross
Part of Stratco 4.2 

Stratco SA, Gepps Cross

 Verifiedstratco.com.au
2Stratco SA, Gepps Cross
4.5

143 reviews

PositivevsNegative
90% · 1288 · 6%

Reviews

143 reviews
Jeff Thorpe
Jeff ThorpeMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Great service great range

Received great advice from the salesperson in store and good suggestions for my project. Going back for more as am very happy Show details ·  1
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Arther Ng
Arther NgMetropolitan Adelaide, SA4 posts
  Fair Incentive SA, Gepps Cross

Different ranges of plant pots as compared to other big stores

I only go to Stratco for gardening stuff. Their prices for plants are pretty competitive and for me personally, I prefer their ranges and designs of plant pots. They look more attractive than those in Bunnings! Not to forget, the staff are always helpful and friendly too Show details
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Paul
Paul
  SA, Gepps Cross

Excellent assistance

We were after a large outdoor umbrella. Staff member David was very helpful discussing the umbrella, then loaded up a trolley with the boxed product. All very friendly and helpful Show details
HSmithy
HSmithyMetropolitan Adelaide, SA3 posts
  SA, Gepps Cross

Quick screen - so easy to install

Darren Smith - Quickscreen in a box was so easy to install and saved us so much time. This has added so much value o to our property Show details
saraid
saraidMetropolitan Adelaide, SA2 posts
  Fair Incentive SA, Gepps Cross

Got what I needed

Was excellent got exactly what I needed.. but the guy who sole me the stuff could have been a bit more friendly and explained better.. I would have bought more stuff and it would save me more trips to the store. Show details
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Barry
Barry
  SA, Gepps Cross

Got all measurements wrong after being told exact lengths needed, then made to re buy more materials

Terrible customer service, no one wanted to call back , blamed me for everything that was wrong, every time I called he was busy or not there ( handy) Show details
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Stratco
Stratco   DM   
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Hi Barry, I am sorry to hear you had this experience with Stratco Gepps Cross. I have sent you a message to discuss this further. Regards, Annabelle

damelo33
damelo33Metropolitan Adelaide, SA2 posts
  SA, Gepps Cross

Good customer experience

Well designed and not bad on the eye at all, we are all together extremely happy with the outcome. Great follow up/assistance from the staff in store. Tom is a legend, he went above and beyond to ensure the project went as smoothly as possible. Show details
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Andrew
AndrewMetropolitan Adelaide, SA2 posts
  SA, Gepps Cross

Fantastic job with the supply and install of my garage

From the design to the finished product
One word to describe my experience ‘Awesome’
Ben, Jesserie and the installer Mark were very professional all the way through
Sam and Jason at the Gawler branch were also very helpful with some questions I had.
Highly recommended Stratco
This crew really know their products Show details
Geoff
GeoffMetropolitan Adelaide, SA2 posts
  SA, Gepps Cross

The perfect choice

I had Stratco design and plan an outback patio for our back yard, I installed it myself using all the guidelines and council requirements. It looks fantastic and so proud of the whole project Show details
Timeliness
John
JohnMetropolitan Adelaide, SA
  Verified SA, Gepps Cross

Great service staff

Needed some tricky help on an old fence and Anthony who served me could not be more helpful. We went all over the store looking for the right bits for me. Leaves the “Big Green B hardware chain” service for dead !! Show details
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Wen D.
Wen D.Metropolitan Adelaide, SA3 posts
  SA, Gepps Cross

Seems Okay

Nice looking unit. Unnervingly quiet felt compelled to keep feeling vents to see if heat was coming out. Not sure of size of lounge room I'd say average it took 4.5 hours to heat up to a comfortable warmth where the cold was no longer felt. Maybe should have brought a 2400. Don't feel like I've wasted my money. Show details
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Brianna McAuley
Brianna McAuleyMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Friendly, helpful staff!

The store was clean, easy to navigate and the staff were friendly and helpful to my needs. I was able to find what I required with minimal effort. I will be returning! Show details
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Ron
Ron
  Fair Incentive SA, Gepps Cross

Pleased with the products purchased

Garden shed well packaged and delivery prompt overall good customer service.
Product purchased far superior to opposition stores, instructions were easy to follow, very happy with finished product happy to recommend to others. Show details
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sharon fechner
sharon fechner
  Fair Incentive SA, Gepps Cross

WONDERFUL SERVICE

First time visiting Stratco Gepps Cross, staff very helpful and such a great range of products. We are now regulars at our local stratco store.

Everything available in one great place Show details

Chris.
Chris.Metropolitan Adelaide, SA2 posts
  Fair Incentive SA, Gepps Cross

Fantastic pots and pot plants

A friend recommended Stratco. I have NEVER been before.
I have now visited 3x in one day and joined up for the Rewards Card!
Their plants are fabulous... great prices for healthy, large plants. The 2 pots I bought were $34 ea, white on a wooden stand. The stand needed assembling and Ashleigh was very kind to assemble it for me as having recently moved, my tools are all still packed. Could not have asked for friendlier, helpful service! Show details
Peter
Peter4 posts
  Fair Incentive SA, Gepps Cross

D.Y.I Fence

Purchased a fence manufactured to my specification.

Fence materials and all fittings were provided as ordered and were well wrapped to prevent damage to paint work.

Staff at Pickup centre were very helpful.

Fence erected with no problem. Show details

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Lorraine
LorraineMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Very obliging

Staff very prompt helpful service. Good pricing. Like the vouchers encourages you to purchase from here with rewards. Phone ladies spoken to were very helpful. Will continue to shop at Gepps Cross store. Thought delivery abit high. Show details
Product Quality
Goldee
GoldeeMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Great Service

very helpful staff and clean store. I was impressed at the offer at the checkout to sign up to the stratco club right there and then. Forget Bunnings, ill be back for sure. Show details
Jenny
Jenny
  SA, Gepps Cross
Stratco
Stratco   DM   
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Hi Jenny, I am sorry to hear you have had this experience with Stratco. I have sent you a message if you would like to discuss this further. Regards, Annabelle

Firepit fiasco
Firepit fiascoMetropolitan Adelaide, SA
  SA, Gepps Cross

False advertising

Shocking. Girl at checkout lovely. Mallee firepit $35 on website. $59.99 in store. Manager refused to cost match. Told me it must be interstate offer. No mention on website of specific state. Will be reporting this one Show details
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Irishpete
IrishpeteMetropolitan Adelaide, SA
  SA, Gepps Cross

Great job Tom Kaczmarek

I'm putting up heritage fencing diy job.
Got great help from Tom very helpful and really knows his job . Thanks again Tom would recommend you to all my friends
Good job Tom Show details
Ron
RonMetropolitan Adelaide, SA
  SA, Gepps Cross

Good garage made to fit for my purpose

I purchased a garage at the Gepps Cross store and found the one I liked Tom was very helpful and really helped me out with all the paperwork . He knew what my requirements were and was able to organise what I needed. Scott was great to deal with and always returned my phone calls to discuss further. The contractor that was organised to erect the garage was very thorough and always double checked all measurements before installing. Show details
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Nam Tran
Nam TranMetropolitan Adelaide, SA
  SA, Gepps Cross

Very nice shed

We recently visited Gepps Cross store and looking for a shed. We found the one we liked and Tom the store manager there really helped us out with all the paperworks. Very nice man. Great customer service. Show details
Rates and Fees
Gavin
GavinMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Professional services By Tom Kaczmarek

I recently visited Gepps Cross store, ordered some new roofing; gutters and good neighbour fence. staff Tom at always provide me a great support. I have a very good experience. Show details
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Paul
Paul
  SA, Gepps Cross
Product Quality
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eagle
eagle4 posts
  Fair Incentive SA, Gepps Cross
Stratco
Stratco   DM   
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Hi there, I am sorry to hear you have had this experience at Stratco Gepps Cross. Please email me at contact@stratco.com.au so we can discuss this further. Regards, Annabelle

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Gary
Gary
  Fair Incentive SA, Gepps Cross

They got the how to

Prepped with a shopping list for new roofing and gutters, was helped thru the process of choosing and measuring flashings etc by helpful staff. Delivery driver couldn't use the crane to unload from the truck because of a tree, but was more than happy to unload by hand.
Meagan Fowler
Meagan FowlerMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Found some good bargains

Visit was to buy 2 shelving units, ended up buying 2 plus another type and then went back the day after and bought 2 more. Good products, excellent price. Good service and enjoyable experience overall. Meagan Fowler
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channa
channaMetropolitan Adelaide, SA
  Fair Incentive Verified SA, Gepps Cross

Acknowledgement of great customer service

I was very satisfied with the great customer service I received. I have Veranda installed by Stratco, a tool shed and a garden hose that I purchased. Thank you so Show details
Yarno
YarnoMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Excellent Service

Visited the Gepps Cross store, intend to purchase a small garden shed for our back yard, dealt with staff member named Angelo who was excellent, advised us to have the shed delivered and installed. Show details
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Paul Hunt
Paul Hunt
  Fair Incentive SA, Gepps Cross

Great price

Tried to buy Boncrete from one of our local hardware stores but they were asking $74 for a 2 litre. Looked online and found it at the Gepps Cross Stratco for $29...Was cheaper to drive the 250km to buy it in Adelaide than local. Made sure I also grabbed a few other things while I was there too. Show details
Daniel M.
Daniel M.Metropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Great staff

Very good and knowledgeable staff. Good product range. Pricing is in line with other stores. Have always purchased shed from Stratco over many years. They are well built and easy to erect.
Alli_Oliver
Alli_OliverMetropolitan Adelaide, SA15 posts
  Fair Incentive SA, Gepps Cross

Great shed, top service

Purchased a handy mate shed for a backyard project. The store was super busy, but the staff were calm and efficiently dealing with the crowd of people! The shed was not in stock, so the sales person went above and beyond to locate or order one in for us. They did say they’d call us when it came in for us, however, they did not call us and we had to follow up a few days later. When we made the purchase, (around $600 worth), the person at the register didn’t mention your rewards/loyalty program which meant we missed out on points for that purchase! This was later rectified when I reached out via messenger. The shed was quite difficult to assemble, but my husband managed to work it out. Excellent quality shed for a reasonable price. Show details ·  1
Timeliness
Stropp
StroppMetropolitan Adelaide, SA10 posts
  Fair Incentive SA, Gepps Cross

Fabulous patio heater!

We recently moved here from Queensland, where we had a patio heater. We needed one in Adelaide, so after online searches we chose one from Stratco. Only 12 screw to put it together, it was set up in 20 minutes. It provides us with an extra room, we love it! Show details
Product Quality
Gary K
Gary K
  Fair Incentive SA, Gepps Cross

Click and collect worked a treat

First time I have used "Click and Collect", worked a treat. Rang after lunch on a Sunday bit over 1 1/2hrs call to come and get it. Couldn't been any easier, great service! Show details
Rates and Fees
Stephen Marodi
Stephen MarodiMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Customer service

Popped in the other day, found the staff extremely helpful and friendly, one checkout was open and when a couple of people lined up they quickly opened another checkout, who also proved to be courteous and friendly, much better than Bunnings Show details
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deidre
deidreMetropolitan Adelaide, SA5 posts
  Fair Incentive SA, Gepps Cross

very nice and helpful

I found shopping in stratco the staff were very helpful and friendly , everything was easy to find, plants were reasonably priced and very healthy wasn't too over crowed with people , I did find there was nothing to wipe down the trolleys.but over all was very good Show details
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Jan
JanMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Great Service

While my husband and I were stuck at home because of coronavirus, we thought we'd prepare an area for growing vegetables. At Stratco we bought good soil and fertilizer but there were no seedlings. The manager in that department asked us to choose the seedlings we wanted. The next day we had a phone call to say come and pick up our seedlings as they had arrived and put aside for us. Show details
Stephen
StephenMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Great Advice

We recently visited the Gepps Cross store & seeked some guidance & advice relating to the decorative screens. The person we spoke to was extremely helpful.
Once we peruse the different styles available we will return to purchase some. Show details
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Courtney Coombs
Courtney CoombsMetropolitan Adelaide, SA
  Fair Incentive SA, Gepps Cross

Amazing experience

Lovely staff, amazing prices and vast range.
We got everything we came for and at prices much lower then we expected.
Will be shopping again!
Thanks team at Gepps Cross. Show details

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