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Stratco SA, Mount Barker

Stratco SA, Mount Barker

4.8 from 25 reviews · View Statistics

Reviews

4.8

25 reviews
  • Product Quality
    4.7 (21)
  • Return Claim MadeYes (1) · No (21)
  • Customer Service
    5.0 (24)
  • Timeliness
    4.6 (16)
  • Job Satisfaction
    4.8 (8)
  • Rates and Fees
    4.5 (15)
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Neil

NeilSouthern and Hills, SA

  • 3 reviews

Service, service, service..

published

Great Service, Good reliable product at the right price.. And staff the know their product.. A specialist organisation that know how to treat customers..

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt Barker South Australia..
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Kylie Rodda

Kylie RoddaSouthern and Hills, SA

Amazing service

published

I have been into the Stratco in Mt Barker a few times and every time I receive the best service, absolutely above and beyond, by a girl names Kayla. She is always friendly, helpful and very knowledgeable. I will continue to shop there purely because of Kayla!

Product Quality
Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Barker SA 5251
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Mooshie

Mooshieadelaide

  • 2 reviews
  • 1 like

Great service and listening!

published

I submitted an online query and the initial contact from the service rep was great - he really listened to my queries and provided excellent detail with no fluff. On visiting the store s few days later we were fortunate to encounter the same individual (he was on loan to the Mt Barker store from Gepps Cross) and we bought the shed we were after. Great experience all around

Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationMount Barker, SA
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The reviewer stated that an incentive was offered for this review

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David

DavidSouthern and Hills, SA

Good old fashioned customer service with a smile!

published
Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt Barker, South Australia
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Great customer service

published

The customer service from Will Leske was very impressive. Help me through the entire process of ordering a custom gable shed including answering questions around installation. Always got back to me. Pleasure to do business with.

Incentivised ReviewNo
Maria

MariaSouthern and Hills, SA

customer service

published

helpful staff giving me up to date information in a store which isn't cluttered. Price of goods bought on par with other stores but prefer expert advice which was given.

Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
Store Locationmount barker
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The reviewer stated that an incentive was offered for this review

New resident Mt Barker

New resident Mt BarkerSouthern and Hills, SA

Extremely helpful staff

published

We have had a very good experience when dealing with Stratco Mt Barker. The staff went out of their way to find a solution to our problem. Also excellent price.

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationMt Barker SA
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The reviewer stated that an incentive was offered for this review

Happy

HappyMetropolitan Adelaide, SA

  • 2 reviews

Washing line

published

We had good service, but the young man that served us needs more training on the different sizes of bolts!
We got all the way home down south, as we called into Mt Barker on our way home from Mannum, to find that he had given us the wrong size bolts to put the line on the wall.
It was frustrating, but easily fixed the next day.

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationMt Barker
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The reviewer stated that an incentive was offered for this review

Jackie H

Jackie HMetropolitan Adelaide, SA

Great place to shop offering a great choice of products.

published

First visit to this store. We were very happy to find everything we were looking for. Staff were helpful and friendly and seemed genuinely willing to assist. I shall certainly consider shopping here again.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt Barker SA
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Friendly, helpful and professional

published

We had to replace fences and damaged goods after the recent bushfires, the assistant was knowledgeable,helpful and empathetic. We ran over time when the store should have been closed but there was no pressure to move on

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt Barker
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Jan

Jan

  • 2 reviews

Love my new outdoor furniture!

published

Great service, great value, very friendly helpful staff. Both staff knew their products and made me feel important. That is rare these days. I have now signed up and i will definitely be back more often. Thank you

Product Quality
Customer Service
Timeliness
Return Claim MadeNo
Store LocationMt Barker
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The reviewer stated that an incentive was offered for this review

kazambo77

kazambo77Southern and Hills, SA

Fantastic service, product knowledge & materials

published

Recently purchased almost 50 metres of fencing. The team member was a great help in working out all the materials to use. We walked in & was immediately served. He added an extra fence panel in case during transport the bottom sheet was dammaged. Great customer service.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Barker
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Suzie Q

Suzie QSouthern and Hills, SA

Small but perfect for my requirements

published

A small garden shed. Exactly what i needed when i needed it. Also has shelving ect available to fit in stock. Room for lawn mower and all my gardening equipement. Thanks Stratco.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Barker SA
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Delia B.

Delia B.Metropolitan Adelaide, SA

Efficiency of staff

published

While entering the store not really sure of what I needed, was given enough information without any pressure to buy, and left being completely happy with what I had bought.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt Barker, SA
See all answers
Charlie

CharlieSouthern and Hills, SA

Excellent service and quick turnaround

published

I ordered two side gates to be custom made. Taken through the order by thoroughly proficient female staff member who knew her stuff. Ordered on Sunday and got a call Wednesday that they were ready! Great service or what!

Product Quality
Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Barker
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Impressed

published

Looking to landscaping our backyard and garden screening had a big range of screens and great ideas for a pergola we were asked if we needed help when looking which was good and were very helpful.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Barker
See all answers

Wonderful service

published

Thanks Will for helping us find our entertainment set and organising prompt and good prices delivery for our products. Will be coming back to the store for any future purchases.

Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationMount Barker
See all answers

The reviewer stated that an incentive was offered for this review

Lindsay Warner

Lindsay WarnerSouthern and Hills, SA

Carport

published

Ordered a carport, quickly designed and costed on the spot, engineers diagrams went to council and approved without a hitch. My slight changes made without fuss. Good value for money

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationMt Barker
See all answers

The reviewer stated that an incentive was offered for this review

Heather G.

Heather G.Southern and Hills, SA

Good service and integrity

published

I ordered a heritage shed from my local Stratco, and was delighted that it arrived on the very day they said it would. The following day two very good shed assemblers arrived and did a top job of putting it together. They took great care to make sure it was in exactly the right place, and I was absolutely delighted with not only the quality of workmanship, but also the shed itself. It was perfect, strong and so well sealed. I have a tiny home unit so I ordered the pale Colourbond and it looks classy. I first saw the actual shed built on display in the shop and loved it. I'm a gran, and felt vulnerable ordering the shed unsure if it was as promised. It was better. Thankyou Stratco! Heather G.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationMount Barker Stratco, South Australia 5251
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The reviewer stated that an incentive was offered for this review

Stratco will be included in my hardware shopping.

published

information was given including options which was appreciated, customer service without pressure and ensuring all is well when I picked up my purchase. Conversations with the sales person went beyond the purchased item, which indicated a genuine interest with people. Thank you.

Product Quality
Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt. Barker Stratco.
See all answers
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