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Stratco SA, Mount Barker

Stratco SA, Mount Barker

4.8 from 20 reviews

Reviews

4.8

20 reviews
5
(16)
4
(3)
3
(1)
2
(0)
1
(0)
  • Product Quality
    4.7 (18)
  • Return Claim MadeYes (1) · No (17)
  • Customer Service
    5.0 (20)
  • Timeliness
    4.6 (12)
  • Job Satisfaction
    4.7 (6)
  • Rates and Fees
    4.5 (11)
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Maria

MariaSouthern and Hills, SA

customer service

published

helpful staff giving me up to date information in a store which isn't cluttered. Price of goods bought on par with other stores but prefer expert advice which was given.

Customer Service
Rates and Fees
Product Quality
Return Claim MadeNo
Store Locationmount barker
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The reviewer stated that an incentive was offered for this review

New resident Mt Barker

New resident Mt BarkerSouthern and Hills, SA

Extremely helpful staff

published

We have had a very good experience when dealing with Stratco Mt Barker. The staff went out of their way to find a solution to our problem. Also excellent price.

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationMt Barker SA
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The reviewer stated that an incentive was offered for this review

Happy

HappyMetropolitan Adelaide, SA

Washing line

published

We had good service, but the young man that served us needs more training on the different sizes of bolts!
We got all the way home down south, as we called into Mt Barker on our way home from Mannum, to find that he had given us the wrong size bolts to put the line on the wall.
It was frustrating, but easily fixed the next day.

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationMt Barker
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The reviewer stated that an incentive was offered for this review

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Jackie H

Jackie HMetropolitan Adelaide, SA

Great place to shop offering a great choice of products.

published

First visit to this store. We were very happy to find everything we were looking for. Staff were helpful and friendly and seemed genuinely willing to assist. I shall certainly consider shopping here again.

Customer Service
Return Claim MadeNo
Store LocationMt Barker SA

Friendly, helpful and professional

published

We had to replace fences and damaged goods after the recent bushfires, the assistant was knowledgeable,helpful and empathetic. We ran over time when the store should have been closed but there was no pressure to move on

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Barker
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Jan

Jan

  • 2 reviews

Love my new outdoor furniture!

published

Great service, great value, very friendly helpful staff. Both staff knew their products and made me feel important. That is rare these days. I have now signed up and i will definitely be back more often. Thank you

Customer Service
Product Quality
Timeliness
Return Claim MadeNo
Store LocationMt Barker
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The reviewer stated that an incentive was offered for this review

kazambo77

kazambo77Southern and Hills, SA

Fantastic service, product knowledge & materials

published

Recently purchased almost 50 metres of fencing. The team member was a great help in working out all the materials to use. We walked in & was immediately served. He added an extra fence panel in case during transport the bottom sheet was dammaged. Great customer service.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMount Barker
See all answers
Suzie Q

Suzie QSouthern and Hills, SA

Small but perfect for my requirements

published

A small garden shed. Exactly what i needed when i needed it. Also has shelving ect available to fit in stock. Room for lawn mower and all my gardening equipement. Thanks Stratco.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMount Barker SA
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Delia B.

Delia B.Metropolitan Adelaide, SA

Efficiency of staff

published

While entering the store not really sure of what I needed, was given enough information without any pressure to buy, and left being completely happy with what I had bought.

Customer Service
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMt Barker, SA
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Charlie

CharlieSouthern and Hills, SA

Excellent service and quick turnaround

published

I ordered two side gates to be custom made. Taken through the order by thoroughly proficient female staff member who knew her stuff. Ordered on Sunday and got a call Wednesday that they were ready! Great service or what!

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationMount Barker
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Impressed

published

Looking to landscaping our backyard and garden screening had a big range of screens and great ideas for a pergola we were asked if we needed help when looking which was good and were very helpful.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMount Barker
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Wonderful service

published

Thanks Will for helping us find our entertainment set and organising prompt and good prices delivery for our products. Will be coming back to the store for any future purchases.

Customer Service
Rates and Fees
Timeliness
Return Claim MadeNo
Store LocationMount Barker
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The reviewer stated that an incentive was offered for this review

Lindsay Warner

Lindsay WarnerSouthern and Hills, SA

Carport

published

Ordered a carport, quickly designed and costed on the spot, engineers diagrams went to council and approved without a hitch. My slight changes made without fuss. Good value for money

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMt Barker
See all answers

The reviewer stated that an incentive was offered for this review

Heather G.

Heather G.Southern and Hills, SA

Good service and integrity

published

I ordered a heritage shed from my local Stratco, and was delighted that it arrived on the very day they said it would. The following day two very good shed assemblers arrived and did a top job of putting it together. They took great care to make sure it was in exactly the right place, and I was absolutely delighted with not only the quality of workmanship, but also the shed itself. It was perfect, strong and so well sealed. I have a tiny home unit so I ordered the pale Colourbond and it looks classy. I first saw the actual shed built on display in the shop and loved it. I'm a gran, and felt vulnerable ordering the shed unsure if it was as promised. It was better. Thankyou Stratco! Heather G.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationMount Barker Stratco, South Australia 5251
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The reviewer stated that an incentive was offered for this review

Stratco will be included in my hardware shopping.

published

information was given including options which was appreciated, customer service without pressure and ensuring all is well when I picked up my purchase. Conversations with the sales person went beyond the purchased item, which indicated a genuine interest with people. Thank you.

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store LocationMt. Barker Stratco.
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Chris

ChrisMetropolitan Adelaide, SA

Fantastic Customer Service

published

Needed a price on Pool Fencing and asked for a quote which we received a couple of days later.. went back to Stratco as we found a few products cheaper elsewhere and Will the Store Manager was more than happy to look back over the quote and got us a better price.. we were so happy we bought a rainwater tank at the same time. Very impressed with the knowledge, friendliness and customer service. We will definitely buy from Stratco again. Keep up the great work.

Customer Service
Product Quality
Store LocationMount Barker
Isaac

IsaacMetropolitan Adelaide, SA

BBQ Warranty Confusion

published
Customer Service
Product Quality
Store LocationStratco Mount Barker, SA
1 comment
Stratco
Stratco A.Stratco

The reviewer stated that an incentive was offered for this review

Very helpful

published

We have been there a few times and staff have always been happy and helpful. Products are good quality and cheaper then most. Big store with a big variety inside and more then happy to order things in if not available there.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMount Barker
See all answers

The reviewer stated that an incentive was offered for this review

Strathalbyn

StrathalbynSouthern and Hills, SA

  • 3 reviews

Very helpful!!

published

We have been 100% happy with our order of a neighborhood fence! Would highly recommend due to Competitive prices and very efficient ordering system!! We received our fencing panels within couple days of ordering!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMount barker
See all answers
Darren

DarrenMetropolitan Adelaide, SA

  • 6 reviews

Bad situation made brilliant

published
Customer Service
Product Quality
Return Claim MadeYes
Store Locationmt barker
See all answers
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