??!
1 photo
Stratco WA, Balcatta

Stratco WA, Balcatta

4.5 from 11 reviews

Reviews

Review distribution

5 star
8
4 star
2
3 star
0
2 star
0
1 star
1

Advertising special rip off

published

A new Stratco advertising catalogue was delivered at my place on Thursday. Went on Saturday morning( 2 days later) to buy the Brunnings bags of potting mixture and compost and was told they had only one pallet and ran out of all of them in one day!! When I asked when would they have a new stock or if they do rain check, the answer was no and no. Not good enough. An advertised product should be available at least a week. This is false advertising.

Customer Service
Store LocationBalcatta
1 comment
Stratco
Stratco A.Stratco

Hi Chris, I am sorry that you have had this experience with us. Would you like to contact me via contact@stratco.com.au I should be able to assist you further. Kind regards Natasha


Doug

DougPerth, WA

  • Verified customer

Quick screen fence

published

Recently purchased a boxed quick screen fence ie 4 boxes and posts the staff in store were extremely helpful and suggested ways of getting the best value for money all worked a treat and fence was installed in 2 days great result thanks

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationBalcatta
See all answers

The reviewer stated that an incentive was offered for this review

Alix

Alix

  • 2 reviews

Finally a gate i wanted at reasonable price

published

We were in need of a replacement side gate and have delayed because of the cost of an aluminium gate.
We saw gates advertised in a Stratco brochure and we decided to get the job done. Went to Stratco in Bal atta with the measurements, chose the profile and colour and within a week the gate was ready for collection.
It is exactly what we expected and fits perfectly.

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationBalcatta Perth Western Australia
See all answers
David OMahony

David OMahonyPerth, WA

Helpful, friendly sales associates.

published

We ordered a patio. Sales associate was knowledgeable and really assisted us.
This is the second patio we have ordered from here. Can’t wait to see the patio installed.
Great price, great product.

Product Quality
Customer Service
Timeliness
Return Claim MadeNo
Store LocationBalcatta WA
See all answers

Great team member

published

We had the pleasure to be served by Damian at the Balcatta store on Sat and Sun, what a legend! his help and suggestions were invaluable to us. Can't thank him enough and he was extremely patient with us and very calm as we made up our minds. We had to go back to get more home reno supplies and made a be line for him as he was so good.
Thank you

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationBalcatta WA
See all answers

Robyn B.

Robyn B.Perth, WA

super service

published

Staff at Stratco Balcatta have gone above and beyond excellent service providing expert knowledge to help with selection of panels and parts to build my fence. I love their range of products.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBalcatta, WA
See all answers

Ally

AllyPerth, WA

  • 2 reviews

Fencing Panels

published

The gentleman that served me was very knowledgeable of Stratco products and informed us about informing the Stratco Club. Very happy with products, easy to install. Easy location to get to.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBalcatta
See all answers

The reviewer stated that an incentive was offered for this review


Jon

JonPerth, WA

Got what I needed

published

Nice staff and very helpful getting new roof sheeting for my shed. Products were available within a couple of days and that called as soon as the material was in.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationbalcatta
See all answers

The reviewer stated that an incentive was offered for this review

Scortty

ScorttyPerth, WA

Shed for pool pump

published

The man who saw to me was very knowledgeable with all the products I was questioning him about. I ended up buying a small shed totally different to what I was going to purchase and it was cheaper too. The prices seem fair and the service is great. Will definitely go back.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBalcatta WA
See all answers
Mark

MarkPerth, WA

  • 5 reviews

A very good store with knowledgeable staff

published

Unlike the other hardware chain, it is easy to find and talk to someone for help or advice. Whilst the Stratco range is not as comprehensive as the other chain, I prefer to shop at Stratco for the better quality products and service

Product Quality
Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Rids

RidsPerth, WA

  • 2 reviews

STUBBIE Shed

published

Excellent product and excellent service even when had to return 2 downpipes for replacement due to damage. Only issue was that the 2 recommended shed installers were 40 klms SOR. No NOR installers.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBalcatta WA.
See all answers

See all Stratco reviews

Questions & Answers

Sorry, there are no questions about Stratco WA, Balcatta but you can read 17 questions about Stratco.


Get an answer from our members and Stratco representatives

Details

CategoryHome Improvement, Physical Shops and Hardware Shops
Contact Number 1300 185 185
Compare all Stratco

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.