2Stratco

Stratco

 Verifiedstratco.com.au
2Stratco
4.2

2,465 reviews

PositivevsNegative
80% · 1,978426 · 17%

Reviews

2,466 reviews
MacGyver
MacGyver
  NT, Berrimah

Quick service

Mark K got my order promptly, careful fork loaded my sheets without fuss.
Friendly and Helpful.
Stacey
StaceySydney, NSW5 posts
  Verified Online Store

I'm ordering another one

This air conditioner cover is easy to assemble with a standard Philip's head screwdriver and covers my air conditioner generously. The timber does seem to have been sealed but I will paint it to match the surrounding plant stands so that it becomes an attractive, integrated piece of balcony furniture. We had a bit of a hiccup with the delivery but it was sorted out straight away and the person I spoke to in customer service was very apologetic and helpful. I'm very happy, thank you.
maria
mariaMetropolitan Adelaide, SA
  SA, Gepps Cross

They made our vision a reality!

Stratco Interactive 3D Shed Design just brilliant; our vision came to life. Together with excellent customer service and support provided by Darryl & Craig the process was stress-free and valuable. Thankyou!
jaci
jaci
  Online Store

Price and product excellent

Great service prompt delivery a little hiccup but resolved easily and quickly would recommend
Faith
FaithGreater Melbourne (Outer), VIC49 posts
  VIC, Dandenong
Stratco
Stratco   DM   
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Hi Faith, I am so sorry to hear about your experience with our store. I would like to look into this further I have sent you a message. Thank you, Ruby

Neil
NeilGippsland, VIC
  Online Store

Great customer experience

Online store was easy to navigate with images and pricing accurate. My items were exactly as expected and delivered early. Will definitely purchase from Stratco again.
Suli
SuliMetropolitan Adelaide, SA7 posts
  SA, Lonsdale
Tracey
Tracey3 posts
  NSW, Smeaton Grange

Garage

Excellent service from Erik again, we had a few changes to the original garage design but nothing was to much trouble for Erik
Bryan K.
Bryan K.
  Online Store

Patio

Great communication from start to finish. Penelope handle everything from planning to council approval. Great job. Thank you.
Jimmy
Jimmy
  Online Store

Very efficient with delivery and very happy with the product

Very happy with the delivery it took three days very happy with the product top points
Anne-Marie C.
Anne-Marie C.Metropolitan Adelaide, SA3 posts
  Online Store

Not heavy, so easy for me to use

Was easy to assemble and meets my needs to keep my Patio clean especially as it is Autumn and leaves are blowing in
Dr Dave
Dr DaveMetropolitan Adelaide, SA4 posts
  Online Store
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Wade Mclachlan
Wade Mclachlan
  SA, Port Augusta

The team there putting in the long hours

Ness and Lachie always making sure i have everything i need to make my job easier
ltruskett
ltruskettSydney, NSW5 posts
  Stratco

Great job! Love the roof!

Startco boys turned up on time - were professional and courteous - built a fabulous roof over our existing upstairs balcony. Cleaned up after completion. Couldn’t fault the work or the company.
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Dean K.
Dean K.Greater Melbourne (Metropolitan), VIC10 posts
  Verified VIC, Dandenong
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Stratco
Stratco   DM   
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Hi, I am sorry to hear about your experience so far. I have sent you a private message to look into this further. Thank you, Ruby

Disgruntled
DisgruntledSouth East Queensland, QLD
  QLD, Brendale

Poor communication

No communication regarding delivery date / time. The goods arrived 3 days early and was left on the footpath. Not even a knock Ion the door at the time of delivery.
Stratco
Stratco   DM   
More

Hi, I am sorry to hear about your experience so far. I have sent you a private message to look into this further. Thank you, Ruby

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Sonja
SonjaCentral Queensland, QLD
  QLD, Brendale

Delivery of Colour Bond fence

Thanks Cheney, for organising the sale and delivery of the colour bond fence. Your friendlyness and customers service are of high quality. For the driver delivering it on time, texting us to inform us of delivery. It's a pleasure to do business with Stratco in Brendale. Show reply
Melinda
MelindaSouth East Queensland, QLD2 posts
  QLD, Capalaba

Just what was needed!!

Air conditioner cover just the right thing to protect the equipment. Painting a bit tricky but end result was perfect. Show reply
James Daniel
James DanielSydney, NSW
  NSW, Smeaton Grange

Helpful Assistance from Rob Semaan @ Stratco Smeaton Grange

Hi , During the week Rob Semaan, Store Manager from the Stratco Smeaton Grange was very helpful , for an order in organising
a) delivery to the garage not to the door
b) a price match against a South Australian office

Thank you Rob

James

Northern Beaches , Sydney Show reply

Cheath
CheathMetropolitan Adelaide, SA
  SA, Gawler

Awesome product

Excellent customer service and was very helpful with all the products. Show reply
Paul from QLD
Paul from QLD2 posts
  QLD, Toowoomba

No problems

Ordered a small click and collect item. Collection was easy and staff were friendly and helpful. Show reply
Nurse
NurseSydney Surrounds, NSW7 posts
  Stratco

Great cover for my Air conditioners

I purchased 2 of these to cover my air conditioners. They were a good product and easy to put together. I did give them a coat of varnish to protect them. One of my air conditioners is a bit taller than the product but I adapted it to fit. Would recommend if you want to protect them. Show reply
Mari
MariCentral Highlands and Goldfields, VIC2 posts
  Online Store

Exactly what I wanted

Wanted a decorative panel for my newly revamped veranda at a reasonable price. Stratco had exactly what I was hoping to find at a price I didn’t expect. It was delivered in short order and I couldn’t be more pleased with the item. Would definitely order again from Stratco. Show reply
Zap B.
Zap B.
  WA, Mandurah
Stratco
Stratco   DM   
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Hi Zap, I am sorry to hear about your experience with our store. I have sent you a private message to follow this up further. Thank you, Ruby

Kate
Kate4 posts
  Online Store

Very positive experience

Very prompt service. My order arrived within 2 days. and order was placed in designated area Show reply
susan.arnold1
susan.arnold1AU2 posts
  SA, Gawler

Customer service

Best customer service we’ve ever had went above and beyond thank you Peter Show reply
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Sheilah C.
Sheilah C.South East Queensland, QLD
  QLD, Brendale

Cheney is customer service personified

I have just made a purchase at Stratco at Brendale and Cheney went above and beyond your normal customer service. Her help and innovation not only got me what I wanted but saved me time and money.hope her employers appreciate her. Show reply
Cleto Piani
Cleto PianiPerth, WA
  WA, Canning Vale

Customer Service

I went into the Canningvale store on Saturday morning the 25th February 2023 to ask some questions regarding my ezi-slat products I had bought in December. I am a Boilermaker with over 27 years' experience, so fabrication is second nature to me. But a young lady by the name of Morgan Sampson, not only answered my questions with confidence and a pleasant manner, but she was also able to recommend parts that I would need to finish off my gates. Morgan not only did you impress me, but Stratco should be grateful that they have an employee with your talent, skill and confidence. I really appreciate all your help.
Kind regards
Cleto Piani Show reply
Anthony
Anthony
  Online Store

Rusty screen

Ordered online and delivery very fast, very happy with product Show reply
Philip
PhilipSouth East Queensland, QLD
  QLD, Caboolture

Colour bond sheeting

Fantastic service I received from Stratco here at Caboolture. The Salesperson was a great help regarding my requirements with fencing. I would highly recommend Stratco at Caboolture. Thank you Stratco Show reply
Moira Treacy
Moira TreacyGreater Melbourne (Inner), VIC3 posts
  VIC, Deer Park

It’s perfect

Excellent service from Stratco Easy to place my order. Original delivery date given turned out to be a week later. Really pleased with the quality of the product & it’s exactly what I wanted. Show reply
David
DavidSouth East Queensland, QLD
  QLD, Caboolture

Fantastic Service !

Friendly staff, great service and Manager always goes above and beyond to assist Show reply
Timothy a nordstrand
Timothy a nordstrand
  Online Store

#Australian Standards are noted as leading edge !

azz above-perfectly satisfied and happy with products and all service-thanks#* Show reply
James
JamesGreater Melbourne (Outer), VIC9 posts
  VIC, Epping

Communication and relationship with installer

1. They don't understand customer's needs.
2. The ads said they design, make, install but its not true.
3. They said they are just a supplier and pass my info to "Install a Veranda" company.
Stratco
Stratco   DM   
More

Hi James, I am sorry to hear your feedback. I have sent you a message to follow this up further. Thank you, Ruby

Vicki
VickiSydney, NSW
  Online Store

Love my purchase

Received my purchase within 5 days and was exactly what I expected have used it already and am very happy with both the product and the services and ease of online ordering Show reply
Ron
Ron16 posts
  VIC, Ferntree Gully
Stratco
Stratco   DM   
More

Hi Ron, I am sorry this was your experience with Stratco. I have sent you a private message to look into this further. Thank you, Ruby

Hardware Shops

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Female
Female
  QLD, Sunshine Coast

Staff

Absolutely amazing help cherel hope I spelt it right amazing help even drooped off my order herself.. amazing Show reply
Dazer
DazerPerth, WA4 posts
  Stratco

Patios

Spoke to 2 people regarding quotes, still waiting. I’m guessing it’s to small for them .Don’t use these guys if it’s under 20sq as you want get an answer
We’ll be using another company that values it’s customers
Stratco
Stratco   DM   
More

Hi Dazer, I am sorry to hear about your experience with our installers. I have sent you a private message to look into this further for you. Thank you

Anthony
AnthonyMetropolitan Adelaide, SA2 posts
  SA, Lonsdale
Chris Page
Chris PageNew South Wales2 posts
  Verified ACT, Fyshwick

From ordering to delivering

When ordering the product, service was professional.
The delivery driver, was very lovely and placed my order inside my side gate. Such service was very welcome. Thanks again Show reply
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