Strathfield Car Radios

Ordering online was pretty straightforward but a month later no delivery no contact no information .. I have contacted the store ( brookvale) no response ? I am beginning to wonder as I paid over $300 & no product ??

Purchased a new Kenwood stereo with reverse camera. The product knowledge and customer service was excellent. My system looks great and the camera is crystal clear. Would absolutely recommend the Liverpool store. Big shout to Aaron who was so busy, but made time for each and every customer.

Unprofessional, ask for deposit and after they change the booking day if you can't be there refuse to refund your money. Staff on the phone he was sleeping didn't answer to my questions.
DON'T GO THERE I wish I knew before.

I called them to fix a radio and the person was extremely rude and disrespectful. I will never use them

I booked my car in for the aerial to be looked at as it was not picking up AM. It was booked for 3pm but was not looked at until 5pm. I had to wait, I did some shopping of an hour and upon returning to the shop the car was not looked at. I had to wait another hour in the shop and no chair was offered during this time.
I went away feeling quite frustrated and in the end they could not fix the problem.

Popped in to see them about a unit I purchased a year and half ago . The unit Never worked with the hands free microphone. I finally got the unit out to take it to them for appraisal . I had two removable face units we tried both in the shop and could not get it to work. I was offered to purchase a new unit. I kindly refused as I did not want to have the same connection problems. Left the shop but unfortunately left one of the head units behind.
Rang up several days later to ask if they have it. And I was treated like a dum sucker.
They are a bunch of condescending
Individuals.
Would never buy anything from them.
Poor customer service with unnecessary arrogance.

I booked my Mercedes clc 200 kompressor to have dash cam , reversing camera and in dash media player , and when I went to pick up my car I straight away noticed to broken speaker cover on driver side door . Long story short the owner of the business replaced my broken part and I was a happy customer

Tricky sales techniques....be careful and avoid if possible. I asked them to have a quick look at my faulty radio. Took it out, blew dust from the connections, back in and it worked. it took about 20 seconds. "That will be $80"!!!!

Very easy to navigate their store, had the product in stock.
They are a great shop for my audio needs and I am most happy with my new stezza.
highly recommended and hope to deal with again.

I was given perfect service at the store they helped me pick the right product for me. I felt they really wanted me to be happy with my purchase. I was not sure exactly what product was right for me and they made sure i bought exactly what i needed. The service was perfect

Deceitful business practices and was served by an arrogant and dishonest salesman [name removed]. Had a front camera, Alpine Type Rs and Kicker Key amp installed. Was advised that they don’t stock the Kenwood cmos-320 cameras and the camera they have are better display, even though it’s listed on their website. The camera fitted display’s was terrible and my factory camera was better. After the install job they refused to give the mic which comes with the amp. Only after contacting Kicker directly and was forced to hand this over, was the mic returned. Even when picking this up they were still hesitant to give it and their installer making smart butt comment about having 50 mics if I wanted.

Bought a Pioneer head unit. they are the only people who had the item for reasonable price. Buying a sub-woofer today. I was checking head-unit prices for more than two weeks. These guys are awesome. recommend to anyone.

Oct 2018 I bought pair of component speakers, pair of 3 way speakers and an amp. The amp was ex demo. In December 2018 I went back for double din dab head unit and Ford Focus facia. I never installed in the focus having turned the car over in June 2019 to a Kuga. I finally got around to installing speakers and amp but had the amp wiring performed by Sound Master Granville (closer to me) in Nov 2019. Amp was dead. So went into Strathfield car radio and they accepted that amp I bought 13 months earlier had only just had its first install and that...

Gods at selling products but not impressed with the installation and too busy to explain produce once installed didn’t seem to know product told to google will not use again

Ordered some speakers and they arrived repackaged, security seal had been opened before as it was barely sticking to the box and foam broken in the box.
Very disappointed.
No reply to email, no refund or return offered.