I called them to fix a radio and the person was extremely rude and disrespectful. I will never use them

I booked my car in for the aerial to be looked at as it was not picking up AM. It was booked for 3pm but was not looked at until 5pm. I had to wait, I did some shopping of an hour and upon returning to the shop the car was not looked at. I had to wait another hour in the shop and no chair was offered during this time.
I went away feeling quite frustrated and in the end they could not fix the problem.

Popped in to see them about a unit I purchased a year and half ago . The unit Never worked with the hands free microphone. I finally got the unit out to take it to them for appraisal . I had two removable face units we tried both in the shop and could not get it to work. I was offered to purchase a new unit. I kindly refused as I did not want to have the same connection problems. Left the shop but unfortunately left one of the head units behind.
Rang up several days later to ask if they have it. And I was treated like a dum sucker.
They are a bunch of condescending
Individuals.
Would never buy anything from them.
Poor customer service with unnecessary arrogance.

I booked my Mercedes clc 200 kompressor to have dash cam , reversing camera and in dash media player , and when I went to pick up my car I straight away noticed to broken speaker cover on driver side door . Long story short the owner of the business replaced my broken part and I was a happy customer

Tricky sales techniques....be careful and avoid if possible. I asked them to have a quick look at my faulty radio. Took it out, blew dust from the connections, back in and it worked. it took about 20 seconds. "That will be $80"!!!!

Very easy to navigate their store, had the product in stock.
They are a great shop for my audio needs and I am most happy with my new stezza.
highly recommended and hope to deal with again.

I was given perfect service at the store they helped me pick the right product for me. I felt they really wanted me to be happy with my purchase. I was not sure exactly what product was right for me and they made sure i bought exactly what i needed. The service was perfect

Deceitful business practices and was served by an arrogant and dishonest salesman [name removed]. Had a front camera, Alpine Type Rs and Kicker Key amp installed. Was advised that they don’t stock the Kenwood cmos-320 cameras and the camera they have are better display, even though it’s listed on their website. The camera fitted display’s was terrible and my factory camera was better. After the install job they refused to give the mic which comes with the amp. Only after contacting Kicker directly and was forced to hand this over, was the mic returned. Even when picking this up they were still hesitant to give it and their installer making smart butt comment about having 50 mics if I wanted.

Bought a Pioneer head unit. they are the only people who had the item for reasonable price. Buying a sub-woofer today. I was checking head-unit prices for more than two weeks. These guys are awesome. recommend to anyone.

Oct 2018 I bought pair of component speakers, pair of 3 way speakers and an amp. The amp was ex demo. In December 2018 I went back for double din dab head unit and Ford Focus facia. I never installed in the focus having turned the car over in June 2019 to a Kuga. I finally got around to installing speakers and amp but had the amp wiring performed by Sound Master Granville (closer to me) in Nov 2019. Amp was dead. So went into Strathfield car radio and they accepted that amp I bought 13 months earlier had only just had its first install and that...

Gods at selling products but not impressed with the installation and too busy to explain produce once installed didn’t seem to know product told to google will not use again

Ordered some speakers and they arrived repackaged, security seal had been opened before as it was barely sticking to the box and foam broken in the box.
Very disappointed.
No reply to email, no refund or return offered.

made me wait 1 hour and half just so someone can start on my car when i had an appointment with them! made me late to my appointment! The installation was horrible horrible!!! They didnt even follow what i told them to do and so now i need to get someone else to fix their mess at my own cost!!! they even scratched my rear door panel and it it doesnt look to be an accident because they got offended when all i did was ask them a question but i think i hurt their " professional " feelings, unbelievable!!! dodgy job and Very disrespectful! Beware! they remind me of mcdonalds.

Already had all the parts needed for my stereo, just got new speakers from them, they installed the audio system and it has been perfect since day 1. Got Two 15 inch subs and it slams, good quality install, no complaints.
Also the range of products and prices are great.

In store Danny manager and rest of staff absolutely fantastic. Expert advise about right products fantastic installation job . They went over and beyond working on our car. They new what they were doing.

Its been a long time ive been this happy with a company.
Got reverse sensors. Front back up cameras , mongoose alarm, and kenwood audio visual system installed in one day.

I highly recommend this franchise. So professional and on time.

Amazing customer service ! Very friendly, quick and know exactly what they’re doing. Made me feel very comfortable and confident with their work.

3 weeks ago based on a recommendation from a friend, I visited SCR in Concord because the AUX in my car was not working. I made an appointment and on arrival one of your staff members Danny came to greet me and immediately checked my stereo system. Following the service, I asked if he could please send me a report for AAMI to which he did immediately. I just wanted to say that I was very happy with the service, the professionalism of the staff and I would highly recommend this company to anyone that needed a good professional service. Additi...

I checked the websites of a number of online stores and Strathfield Car Radios were the most competitive for the multi-media unit I wanted for my Isuzu D-Max. The purchase process was fast and simple and the unit was delivered to my business address within 2 days.

The technician was very polite, very helpful, very knowledgeable and happy to answer any questions that had to be asked. the technician's knowledge of the product is exceptional.
- The technician

Called in to check availability of a speaker. The guy who answered the phone confirmed they had it in stock. I drove 45 minutes to collect it. When I got there the same guy started searching for the item. He then said it was sold out! he said he could do special pricing for a more expensive model. He quoted me something which was out of my budget. I left the shop but went back there in a few minutes to buy the other model anyway. When I got there that guy was working at the back so I was served by a different person behind the counter who quote...