I found it took multiple emails and phone calls to actually speak with my own property manager. I never received any bond compensation for damage to the flat yet when I made a surprise inspection found over 10 items of damage that were never communicated to me. I was given miss information and when I challenged it I was lied to. If you add up the emails, calls and tracking, it would have actually taken less effort if I had of managed the property myself. I have since changed agents and the difference in service for an extra 2 % in fees is complete value for money. I cannot stress how unprofessional this business is.

I agree with every negative review on this forum. This is the worst real estate agency to deal with if you are renting. Not sure for buying as I haven't dealt with them but will definitely avoid from my renting experience. Real estate agents in Strathfield Partners are worst to deal with, they don't attend any maintenance or repair request. I left the apartment as soon as my lease ended and had a worst experience even claiming the bond back. Highly recommended to avoid dealing with this agency at any cost.

If the star rating went in the negative I would give them a -5. Wow can I just say how completely surprised and utterly disappointed I am with my renting experience with Strathfield partners real estate. The agents have no idea what's going on most of the time, no one will ever call you back when promised, every agent tells you different information regarding the same things, and to top it all off the so called "bond manager" is unable to fill out standard bond release form and stuffed it all up. This made me have to call fair trading 4 times ...

Strathfield Partners are unreliable!
I needed maintenance done and no one would take my calls, call me back and reply to my text messages or emails.
I recieved a text reply after i went to the department of fair trading.
I would NEVER suggest anyone to go through SP! And i sure as hell won't be renewing my lease!

They never give u back your bond even if there is nothing wrong with it. I left the unit more clean than the unit that i got before. They will increase you rent without letting the owner knows about it. they just increase by themselves, They are the worst agents for repairing anything wrong and blames the owner that they will not do anything to fix.

Your request repairing service is never call back soon. But your delay payment will call you immediately.
Take you money, but no good service.

I want to buy a property listed for sale by SP, I went to open inspection and made an offer and asked for contract afterward.
After phone call, text message and 2 emails the agent only sent me the front page of contract with no detail inclusions on it. And I didn't receive any reply from them regarding my offer. I talked with someone else in their office and try to get this done but again no reply. This is how they treat potential buyers.
If I'm the seller I would appoint them as agent to sell my property.

it took me more than 6 months to get my overpaid rent back. These people are so unprofessional that they do not even care. I am so glad i am not renting through them any more. I have also advised my friends not to buy or rent through these guys. The guy who handle our case is not working there any more but It was our worst nightmare ever.

It is beyond me how this business is still up and running. OFT should really look into this joint

As an occupant of a property that was up for sale I had a bad experience either a very rude, arrogant and disrespectful agent, [name removed] So I am looking at you. He had no respect for my right, no respect for notice required and spoke to me like a was a nobody

I was then in contact with [name removed] the principal who I hoped would be easier to deal with but I was wrong. [name removed] is just as arrogant and disrespectful. He showed no ...

What a disappointment. You pay so much money each quarter you would think that the strata manager can hold a rational conversation. [name removed] in particular was extremely crass, dismissive and defensive when I requested a tradesman to attend to a structural leak in our bathroom. "Why should WE (Strathfield Partners) have to pay for it?" Quite honestly, it is the owners who are paying for it. It seems like a huge inconvenience to call their office, always unresponsive and most of all unhelpful. Every attempt will be made to change corporations next AGM.

disappointing service, not accountable and unknowledgeable

I can tell s/p is the worst property agent in the universe.
Simply this guys are worse [Content Removed].

Rude
ignorance
never answer calls
never call you back
never reply emails back
voice mail for just look
never keep the word...

Rude, unprofessional and incompetent sums this place up. [name removed] in particular has to be the rudest and most dismissive person I've had the pleasure of dealing with. Receptionist is also rude but then as the face of the business makes perfect sense as she's an accurate representation of the entire clan. Poor people skills, poor strata management and very poor property management. Would bypass this company in every capacity.

Never put deposit money before sign the contract!!!
They will put you in a terrible situation.
Don't trust any verbal promise from s/p, they can cancel any time and don't leave the deposit through phone or online, it is not safe at all with them.
Don't trust anything in this company

You are just $$$ to them

I've dealt with Strathfield Partners for three years and they're all a bunch of lying sales representatives and real estate agents.

The receptionists at the counter are rude, inconsiderate and lack decent customer service skills. They take your request and ask you to wait while they try to get a hold of a real estate agent to deal with any problems which takes forever! I've visited SP over 5 times and am sick of waiting over 20 minutes to speak with a real estate agent to deal with broken amenities.

I currently rent a townhouse and last ...

No communication at all, ignores your request and tells you things are done when they obviously are not !!!

Did not follow procedures in the contract, didn't bother to perform any inspections before or after and did not communicate back to me !!!

Don't go with them because of their cheap 4% management fees. You might as well manage it yourself !

Did not follow procedures in the contract, didn't bother to perform any inspections before or after and did not communicate back to me !!!

When I moved into the apartment I quickly discovered that the Oven, Stove & Clothes Dryer & one of the Garage remotes did not work. There was also a big "danger" sign on the electrical box that had been there for 5 months prior to signing the lease.

I contacted Strathfield Partners & was told that no one could take my call. I requested a call back & of course, did not receive one.

I called back & was told that no one could come & see it for at least 2 days.

They did not show up on the day that they said they would. By this time, we h...

Rented a property 2 years ago. Soon I realized the problems in the property. Leaking taps. Parking problem, noise problem. They increased the rent. I informed them about all problems and for resolution. Everytime a new person picked up the phone and I am told all property managers are busy, call later or hang on forever. They do not reply to the emails. If the rent is delayed by one day, will receive SMS from anonymous number. Its been 2 years in this hell unit. Nobody came for maintenance or inspection. All they want is money. If you want to live in a place like hell, go to strethfield partners.

Non-Professionals, Greedy, Careless

I rented a propert from this real estate for 6 months. Prior to moving in we asked the agent renting it to us whether certain damage to the property would be amended prior to moving. One of the most significant being a hole in the 2 bedroom door and no tv reception. The agent told us it would be but surprise surprise it didn't. Phone calls and several visits later nothing happened.
6 weeks into living there an agent entered our property with a key with no permission or notice. My partner and I were home and confronted him and he appologised an...

We fired them as Strata agency as soon as all new property were sold and we realized they were using our strata money to pay their own expenses!!! OMG they couldn't provide receipts and didn't pay some of our strata bill!! We ended up receiving a debt collector notice.... The new strata company that took over our group of properties couldn't believe the amount of financial damage Strathfield Partners did to us! They should be arrested!

The real estate part of the business is even worst. One townhouse in our strata was still managed by them an...

People keep away from these agents they are a joke.

They are extremely unprofessional. The keep the truth away from you when to want to purchase property. Please keep away from the agents the person I dealt with was a young H. He has stated that I would receive the refund weeks ago, he does not return my calls the next thing to do is report it.

Poor service