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Pros
Loans processed in timely manner
Excellent customer service
Competitive rates
SavannhaSydney, NSW
Excellent and efficient customer service! Claire and the team was wonderful to consult. Definitely recommend them. :)
Very welcoming and helpful service from the team. I am very happy with the customer service experience i was given by Claire and the team at Stratton. 10/10 satisfied with the rate I received for the loan.
1 comment
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LisaHunter Region, NSW
Excellent customer service
Knowledge of loans and lenders was top-notch. I have investment property and some lenders test your ability to pay as if investment mortgages are charging 7 percent interest. Very satisfied to find a great loan for new car at a low rate.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Lisa, we're so happy that you enjoyed your experience with our service.
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TiaSouth East Queensland, QLD
- 2 reviews
Easy, fast and a very helpful.
So far so good, a very helpful team and very fast at getting us our loan in a timely manner, I would recommend this finance company to my family and friends.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Tia, thank you for sharing your experience with our service.
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Find out how Stratton Finance Car & Ute Loans compares to other Car Loans
Know better, choose better.
Fast and drama free process
Customer service was very good.
No unexpected extra costs
Fast process and professional . They did most of the work and were helpful all the way through.
I will certainly be happy to continue doing business with them
1 comment
Customer Loyalty ManagerStratton Finance
Hi Fernando, thanks for your glowing review. Thank you for choosing us for your finance needs.
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John AllisonSydney, NSW
Quality Service at all times
I have been dealing with Stratton for several years now and have always found them to be honest reliable and professional. Everything is explained in plain English and all costs are explained up front and clearly.
The rate is always very competitive and the consultants always follow everything through.
I would highly recommend Stratton to anyone looking to finance a vehicle or other commercial equipment they may need
1 comment
Customer Loyalty ManagerStratton Finance
Hi John, thank you for your continued support and the glowing review.
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Star Bright Star Light ! I wished for a car and I got it in Star bright yellow
Great decision choosing Stratton Finance. Seamless experience made easy as patience and professionalism applied. Rates being the best on offer made my experience purchasing a new car very memorable. A big thank you to Tom as I wouldn’t have my car as Tom was very informative and had the patience of a saint.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Becky, congratulations on your beautiful new car! The yellow looks amazing! Thank you for choosing Stratton Finance and sharing your experience with our service.
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BenSydney, NSW
Fantastic service
Luke was very easy and great to deal with.
All aspects of loan were clearly explained and was given a far better rate than other companies.
I would highly recommend Luke and Stratton finance to others.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Ben, thank you for sharing your experience with us. We'll be sure to pass this feedback onto Luke.
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EmmaGreater Melbourne (Outer), VIC
Car loan
Sally from Stratton is absolutely wonderful. She helped me alot and made my dream come true. Thank you Sally. You are amazing!! She directed me about whole process and what I needed for that. I had fantastic experience with stratton.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Emma, thank you for your review. We'll be sure to pass this feedback onto Sally.
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The reviewer stated that an incentive was offered for this review
Highly professional and nice guy as well.
Steves customer service has always been very good. We have bought about 8 cars through Steve and the service is exceptional. Interest rate very low compared to other financiers terms.
1 comment
Customer Loyalty ManagerStratton Finance
Hi James, thank you for the continued support. We'll be sure to pass this feedback along to Steve.
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Find out how Stratton Finance Car & Ute Loans compares to other Car Loans
Know better, choose better.
Tony
- 4 reviews
Fantastic financial solutions
Everything was seemless ,well described and up front with the whole package explained. At the end of the term I refinanced the residual amount in a few emails and 1 phone call.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Tony, thank you for sharing your experience with our service.
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mikeCentral Queensland, QLD
they made it so easy.
Simon through the whole process just made it so easy to complete the deal.
this is my second loan with Stratton and will be using them again. I have passed Simmons name to other customers for him to do his magic.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Mike, thank you for sharing your experience with us and for recommending our service.
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DavidHunter Region, NSW
- 2 reviews
Great service and great to deal with
Great service and great to deal with .
No extra cost but not your advertising rate which was a bit disappointing.
Rate was good but still not the best rate as advertised.
1 comment
Customer Loyalty ManagerStratton Finance
Hi David, thank you for your 5 star review.
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Awesome Service
Would definitely recommend going through Stratton. Friendly service, above and beyond effort, easy to talk to, was able to assist me with all my enquiries in a timely manner, honest and over all stand up guy. Thank you again Mark Latham you are number 1 mate.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Ralph, thank you for sharing your positive experience with us. We'l be sure to pass this along to Mark.
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DrewGreater Melbourne (Inner), VIC
- 2 reviews
Best financial service I have used!
Liam Nunn has been my leasing agent the last few leases;
- Has made the transition completely functional and easy
- Customer service is off the highest level I have experienced
- Friendly understanding of my needs and wants
- Everything was documented, explained and easy to use.
- Communication was among the best I have received always there when I needed something answered.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Drew, thank you so much for sharing your experience with us. We highly appreciate your continued support.
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TimothyHunter Region, NSW
- Car & Ute Loans
- Verified customer
Great service and really easy to work with!
Wonderful guidance to assist me towards a vehicle loan and friendly service, when I had no idea about the process to purchase a vehicle through my business. Justin was awesome. Highly recommend!
1 comment
Customer Loyalty ManagerStratton Finance
Hi Timothy, thank you for the 5 star review. We'll be sure to pass this onto Justin.
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Find out how Stratton Finance Car & Ute Loans compares to other Car Loans
Know better, choose better.
ChrisRichmond-Tweed, NSW
- 2 reviews
Stratton was the perfect tool for tackling a new car purchase!
We took to Stratton to help us negotiate the convoluted car finance world, and we are glad we did! Chris did a great job acquiring a great rate while being personable and efficient throughout the car purchasing process.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Chris, thanks for leaving us a review. We're happy to hear that you were delighted with our service.
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MattSydney Surrounds, NSW
- 2 reviews
Great Service
From the first contact through to completions Carole at Stratton was very helpful & made the whole process easy and with better rates than the banks or dealer. As a business we would certainly use again
1 comment
Customer Loyalty ManagerStratton Finance
Hi Matt, thank you for this lovely review. We're happy to hear that you were delighted with our service.
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KathrynQueensland
Car Finance by David at Stratton
Fast and efficient finance application and approval managed by David Spriggs at Stratton Finance. I highly recommend David to make the fiance approval process worry free and timely.
Stratton Fiance provided great rates and exemplary service. Thank you for helping me obtain my vehicle.
2 comments
Customer Loyalty ManagerStratton Finance
Hi Kathryn, thank you for your glowing review. We'll be sure to pass this feedback on to David.
Thank you, I certainly think he deserves a note of recogntion, he really did make it a great process for me.
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Car loan
Great people to deal with. Friendly and helpful all the way through to the end. Took a lot of work off buying a car. Thank you. Highly recommend to buy your next car.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Brett, thank you for sharing your experience with us. We're happy to hear that your experience was stress free.
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LennaBondi
- 2 reviews
- 1 like
Great customer service... highly recommend
Can't recommend James and the Stratton team enough!! It was so easy from our initial meeting to picking up my brand new year. If you are looking for finance, look no further.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Lenna, thank you for your kind words. We appreciate your feedback on our service.
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Questions & Answers
Ray H.asked
Would you finance a couple on centerlink/superanuation benifits only, to purchase a used car that's 6 years old.??
1 answer
Customer Loyalty ManagerStratton Finance
Hi Ray, great question.
We should be able to assist you, it will depend on your serviceability, and whether lender deems you can afford the loan or not. We would love to assist you further with this inquiry, I can organise on of our finance consultants to get in touch and run through some options with you.
You can send me your contact details at Tim.Chen@stratton.com.au
Thanks,
Tim Chen - Customer Service Manager
Details
As one of the country’s premier car brokers, Stratton Finance Car & Ute Loans helps you finance your new or used vehicle.
Features
They offer vehicle loans for:
- Personal use: you can choose from a secured car loan, a personal car loan, or a novated lease.
- Business use: they offer chattel mortgage, a finance lease, or a novated lease. They take your cashflow requirements, business structure and tax considerations into account when providing you with advice.
In addition to providing you with a loan, they can also help you find the right car insurance for you, so you can protect your new asset from the get-go. If you’re buying a new car, they can also help you score a deal through their buying partner.
For these services, they offer:
- The convenience of an online business. You can use an online loan calculator, get an online quote, sign documents and receive or send funds electronically - making it all do-able from the comfort of your couch.
- Financial flexibility. No early termination fees, variable loan terms and the ability to add a residual are just some of the benefits that give you flexibility with your loan.
- Ongoing support over the life of your loan. Consultants are one email or phone call away.
What have reviewers had to say about Stratton Finance’s Car & Ute Loan services?
According to reviewers of the Car & Ute Loan services, Stratton Finance doesn’t treat you like just a number when it comes to customer service.
They've been financing vehicles for over 22 years, and this experience shows in their professionalism when it comes to client communication - reviewers said it was excellent from the first phone call through to the last.
Reviewers also noted the company’s honesty and reliability, saying that costs were explained up front and clearly, and everything documented. The timeliness of loan processing was praised, as well as the competitive rates offered by Stratton Finance.
Stratton Finance Car & Ute Loans goes above and beyond when it comes to helping their customers, which is one of the main reasons it’s listed as our 2021 Award Winner for Best Car Loan service. Their win can also be credited to the timely manner in which they process and finalise loans.
Category | Loans and Car Loans |
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Customer Loyalty ManagerStratton Finance
Hi Savannha, thank you for your lovely review. We appreciate you taking the time to provide feedback on our service.