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Stratton Finance
Car & Ute Loans, Caravan & RV Loans, Commercial Equipment Loans, Boat LoansFirst Class Service!
Outstanding!
David Humble is an absolute pleasure to work with. His customer service and support is absolutely first class. I have purchased 3 cars through Stratton and via David personally and have recommended my friends to do the same, and they all have had similar experiences. Definitely get in touch with David for the very best in service.
1 comment
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Tonya RavenscroftWide Bay-Burnett, QLD
- 3 reviews
Excellent
Luke was great, he went out of his way to help anyway possible.
Everything was explained and there were no hidden costs.
I was very satisfied with the service I received and that is why I gave 5 stars. Thanks Luke
1 comment
Customer Loyalty ManagerStratton Finance
Hi Tonya, thank you very much for taking the time to give such a positive review. We'll certainly pass it on to Luke.
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Very good
Very good service I would highly recommend this to friends and family and it was settled quicker then expected so definitely in future I will use this service again thanks
1 comment
Customer Loyalty ManagerStratton Finance
Hi Alex, thank you for leaving us a 5 star review. We appreciate your recommendation.
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KatieSydney Surrounds, NSW
Amazing service
Amazing rate and communication was fantastic. Kaisa went above and beyond to not only to get our loan but get our car to us when the dealer made errors and held up our finance.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Katie, thank you for the glowing review, we appreciate your feedback. We'll be sure to pass this on to Kaisa.
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Ease of dealing with Zac
Zac asked for all the relevant documentation, he proceeded with the application and contacted us throughout the approval process. The transaction was smooth and well communicated by Zac at all times.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Craig, thank you for leaving us a review. We'll be sure to pass this feedback onto Zac. All the best with the new caravan.
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Jason Greater Melbourne (Outer), VIC
Just what I was after
Thanks so much to Liam and ash they couldn’t have been more helpful and made the hole experience so easy and answered any questions that I may have had thanks guys
1 comment
Customer Loyalty ManagerStratton Finance
Hi Jason, thank you for taking the time to review our service and provide your feedback. We'll be sure to pass along your kind words to Liam and Ash.
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Jamescanberra
- 6 reviews
- 6 likes
TIME WASTERS
What was meant to be an easy process turned into a complete nightmare with a very no helpful salesman who kept telling me that he has been doing this for a long time did not give me the time to explain or help me go through the application as i have never done this before .... never again
1 comment
Customer Loyalty ManagerStratton Finance
Hi James, we're very disappointed to hear this. Please email your full name and mobile number to complaints@stratton.com.au so we can investigate this matter further. We apologize for any inconvenience caused.
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Don StewartSydney, NSW
Happy days car lease
The customer service provided by Stratton Finance was second to none. Nothing was too difficult and the response time to queries raised was very prompt. There where nil extra costs and everything went like clockwork right through to the execution of the lease. The car broking section of Stratton was also excellent. They advised me of anew model car coming out something that the dealer failed to do. Of course i waited for the new model and couldn't be happier. Thank you Carole and Anthony. I'll be sure to call you again next motor vehicle purchase.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Don, thank your for the 5 star review. We look forward to assisting you in the future.
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Fabulous customer service!
Nate went above and beyond! He helped greatly and the whole process from start to finish menwt I had my dream car in 5 days as putting down my deposit! Thankyou again Nate. I’ll be recommending you to all of my friends who require finance
1 comment
Customer Loyalty ManagerStratton Finance
Hi Casey, thank you for taking the time to review our service! We're happy to hear that you were delighted with our loan process.
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Aaron T.Sydney, NSW
5 Star service
Highly recommend tony & the team at stratton were excellent though out my finance & deliver 5 Star service very happy would gladly use them again in the near future great job
1 comment
Customer Loyalty ManagerStratton Finance
Hi Aaron, thanks for leaving us a review. We appreciate your feedback and look forward to assisting you again.
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VikkiPerth, WA
So easy and friendly to deal with fast service no stress
Great customer service experience. no hidden issues and great rates. Would highly recommend and use the service again. David took all the stress out of applying for the loan. Great job.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Vikki, thanks for taking the time to write us a review. We appreciate your feedback and we'll be sure to pass this along to David.
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DavidCanberra 2600, ACT
So simple to deal with. Thank you
Dealing with David Cook was effortless from start to finish, David was very well informed and knowledgeable and a pleasure to do business with.I will deal with David and Stratton finance again in the future.
1 comment
Customer Loyalty ManagerStratton Finance
Hi David, thanks for sharing your feedback with us. We'll be sure to pass this feedback onto David.
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RobPilbara, WA
Perfect service would recommend to anyone
Excellent service very helpful kept me well informed with everything through the process and got it settled quickly would highly recommend to anyone who is looking at financing a boat
1 comment
Customer Loyalty ManagerStratton Finance
Hi Rob, thank you for taking the time to write us a review. We're thrilled to hear that you were happy with the whole process.
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SandraMid North Coast, NSW
Communication was key
I dealt directly with James and found the experience to require little effort on my part . Stratton we’re so good to deal with. I highly recommend this company and will use in the future
1 comment
Customer Loyalty ManagerStratton Finance
Hi Sandra, thank you for taking the time to write us a review. We highly appreciate your feedback and will be passing this on to James.
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JustinVictoria
Perfect option!
Awesome customer service. Very easy process right from the start. Great, simple form of communication. Settlement was very quick and Scott dealt with it all, right down to finding my insurance. Very grateful for this positive experience.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Justin, we're thrilled to hear about your positive experience and thank you for taking the time to write a review for us. Enjoy the new car!
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The reviewer stated that an incentive was offered for this review
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MLaMetropolitan Adelaide, SA
- 2 reviews
Seniors
Prompt, well mannered, nothing too difficult, offered excellent product to meet our requirements. Always available with no bull explainations. Have recommended to the rest of the family and grand kids.
1 comment
Customer Loyalty ManagerStratton Finance
Thank you for the 5 star review and taking the time out to provide your feedback.
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Matt MThe Mallee, VIC
I went from financially stable to almost bankrupt
I contacted Stratton finance after seeing an add on car sales. I had one default on my credit rating that was a mistake and I rectified before the application went through. I ended up being sold lies. I was told I would have a fairly high interest rate for the first 12 months and then every year with good repayments it would be reviewed. I questioned this after the first year and nothing. I was as also pressured into an extended warranty and after the sales pitch I added that on. My car had a major failure and surprise surprise, my warranty did...Read more
n’t cover it. Two years on in a 5 year loan I asked for a payout figure as my work now offers salary sacrificing. I borrowed$23200 and still owe $27500, $4000 more than I borrowed. The finance company they linked me with sent someone to my house because I missed one payment when my mother died. No phone call no email. Just a knock on the door. ACCC got involved and they were not happy. I won. I was fairly financially stable before this loan. Stratton Finance lied and pushed to add on services that were in effect useless that I am now almost bankrupt. If I could score lower than 1 I would.1 comment
Customer Loyalty ManagerStratton Finance
Hi Matt - I am very sorry your experience, and would love to look into this for you to understand what happened. We pride ourselves on delivering excellent customer service and value, so we are keen ... Read more
to see where this went wrong. It would be greatly appreciated if you would email me your contact details so we can investigate. My email address is sue.leydon@stratton.com.au. Thank-you for your feedback, I hope to hear from you soon. Regards SueSimilar opinion? Write a review on ProductReview.com.au!
Highly recommended
In securing a Novated lease in a tight lending environment, Yul was fantastic: professional, efficient and effective with excellent communication. I’ve been dealing with Stratton for over 10 years now.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Ash, we're glad to hear that you had an amazing experience with our service. We'll be sure to pass along these kind words to Yul.
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MandyGoulburn Valley, VIC
- 2 reviews
Unbelievable experience
Jessica Desmond is the lady’s name who looked after me for finance. Called me in morning, said this is easy, emailed me application form, by 5 pm I was approved. I couldn’t believe how stress free it was. What an amazing lady. Thankyou Jessica. Will be telling everyone about Stratton Finance
1 comment
Customer Loyalty ManagerStratton Finance
Hi Mandy, thank you for providing your feedback on our service. We'll be sure to pass your kind words on to Jess
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HoppyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Rapid, professional and great value service
With a 24 hour turnaround, they were fast and responsive. This is the reason I have been dealing with Stratton for nearly 10 years now and keep going back. Highly recommended and can be relied upon to find what is best for you and not themselves.
1 comment
Customer Loyalty ManagerStratton Finance
Thank you for your continuous support and writing this review for us.
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Questions & Answers
2eestunesasked
Can you do a quote for me for new and used car loan without affecting my credit rating. I wtosee witch would be financially better
2 answers
Yes Stratton will
Customer Loyalty ManagerStratton Finance
Good Morning, Thank you for your enquiry.
Yes we can! Please email me your contact details and I will happily run through some quotes for you.
richard.williams@stratton.com.au or 03 9685 9737
Many thanks,
Sarah Leeasked
Hi, do you offer car loans to Bad Credit (Defaults) and previous Part 9 debt agreements?
1 answer
Hi sarah i really dont know, i have a high credit score personally. The loan went through my business so made it easier for me, but im 100% shore stratton can help in anyway.
Shayeasked
Do you have lenders that lend for pre lived in removal homes? I have spoken to my usual bank and they have said they won’t because the house can be stumped at another location at any time. My response was that was, you will lend me money to buy a pre established house on land. But do you realise that any house on stumps can be moved at any time.
1 answer
Customer Loyalty ManagerStratton Finance
Hi Shaye, we may be able to help with this situation. We would love to discuss this further, you can contact us at 1300787288 or send your details through to info@stratton.com.au
Details
Stratton Finance Boat Loans4.6(12) | ||||
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Category | Loans and Car Loans | Loans and Car Loans | Loans and Personal Loans | Loans and Business Loans |
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Customer Loyalty ManagerStratton Finance
Hi Andrew, thank you so much for the review. We're very lucky to have David as part of our team and that he was able to give you such great service. We'll be sure to pass on your positive feedback.