First Class Service!
David Humble is an absolute pleasure to work with. His customer service and support is absolutely first class. I have purchased 3 cars through Stratton and via David personally and have recommended my friends to do the same, and they all have had similar experiences. Definitely get in touch with David for the very best in service.
Luke was great, he went out of his way to help anyway possible.
Everything was explained and there were no hidden costs.
I was very satisfied with the service I received and that is why I gave 5 stars. Thanks Luke
Very good service I would highly recommend this to friends and family and it was settled quicker then expected so definitely in future I will use this service again thanks
Amazing rate and communication was fantastic. Kaisa went above and beyond to not only to get our loan but get our car to us when the dealer made errors and held up our finance.
Ease of dealing with Zac
Zac asked for all the relevant documentation, he proceeded with the application and contacted us throughout the approval process. The transaction was smooth and well communicated by Zac at all times.
Just what I was after
Thanks so much to Liam and ash they couldn’t have been more helpful and made the hole experience so easy and answered any questions that I may have had thanks guys
What was meant to be an easy process turned into a complete nightmare with a very no helpful salesman who kept telling me that he has been doing this for a long time did not give me the time to explain or help me go through the application as i have never done this before .... never again
Happy days car lease
The customer service provided by Stratton Finance was second to none. Nothing was too difficult and the response time to queries raised was very prompt. There where nil extra costs and everything went like clockwork right through to the execution of the lease. The car broking section of Stratton was also excellent. They advised me of anew model car coming out something that the dealer failed to do. Of course i waited for the new model and couldn't be happier. Thank you Carole and Anthony. I'll be sure to call you again next motor vehicle purchase.
Fabulous customer service!
Nate went above and beyond! He helped greatly and the whole process from start to finish menwt I had my dream car in 5 days as putting down my deposit! Thankyou again Nate. I’ll be recommending you to all of my friends who require finance
5 Star service
Highly recommend tony & the team at stratton were excellent though out my finance & deliver 5 Star service very happy would gladly use them again in the near future great job
So easy and friendly to deal with fast service no stress
Great customer service experience. no hidden issues and great rates. Would highly recommend and use the service again. David took all the stress out of applying for the loan. Great job.
So simple to deal with. Thank you
Dealing with David Cook was effortless from start to finish, David was very well informed and knowledgeable and a pleasure to do business with.I will deal with David and Stratton finance again in the future.
Perfect service would recommend to anyone
Excellent service very helpful kept me well informed with everything through the process and got it settled quickly would highly recommend to anyone who is looking at financing a boat
Communication was key
I dealt directly with James and found the experience to require little effort on my part . Stratton we’re so good to deal with. I highly recommend this company and will use in the future
Awesome customer service. Very easy process right from the start. Great, simple form of communication. Settlement was very quick and Scott dealt with it all, right down to finding my insurance. Very grateful for this positive experience.
The reviewer stated that an incentive was offered for this review
Prompt, well mannered, nothing too difficult, offered excellent product to meet our requirements. Always available with no bull explainations. Have recommended to the rest of the family and grand kids.
I went from financially stable to almost bankrupt
I contacted Stratton finance after seeing an add on car sales. I had one default on my credit rating that was a mistake and I rectified before the application went through. I ended up being sold lies. I was told I would have a fairly high interest rate for the first 12 months and then every year with good repayments it would be reviewed. I questioned this after the first year and nothing. I was as also pressured into an extended warranty and after the sales pitch I added that on. My car had a major failure and surprise surprise, my warranty did...n’t cover it. Two years on in a 5 year loan I asked for a payout figure as my work now offers salary sacrificing. I borrowed$23200 and still owe $27500, $4000 more than I borrowed. The finance company they linked me with sent someone to my house because I missed one payment when my mother died. No phone call no email. Just a knock on the door. ACCC got involved and they were not happy. I won. I was fairly financially stable before this loan. Stratton Finance lied and pushed to add on services that were in effect useless that I am now almost bankrupt. If I could score lower than 1 I would.
In securing a Novated lease in a tight lending environment, Yul was fantastic: professional, efficient and effective with excellent communication. I’ve been dealing with Stratton for over 10 years now.
Jessica Desmond is the lady’s name who looked after me for finance. Called me in morning, said this is easy, emailed me application form, by 5 pm I was approved. I couldn’t believe how stress free it was. What an amazing lady. Thankyou Jessica. Will be telling everyone about Stratton Finance
Rapid, professional and great value service
With a 24 hour turnaround, they were fast and responsive. This is the reason I have been dealing with Stratton for nearly 10 years now and keep going back. Highly recommended and can be relied upon to find what is best for you and not themselves.
Questions & Answers
Can you do a quote for me for new and used car loan without affecting my credit rating. I wtosee witch would be financially better
Customer Loyalty ManagerStratton Finance
Good Morning, Thank you for your enquiry.
Yes we can! Please email me your contact details and I will happily run through some quotes for you.
email@example.com or 03 9685 9737
Hi, do you offer car loans to Bad Credit (Defaults) and previous Part 9 debt agreements?
Do you have lenders that lend for pre lived in removal homes? I have spoken to my usual bank and they have said they won’t because the house can be stumped at another location at any time. My response was that was, you will lend me money to buy a pre established house on land. But do you realise that any house on stumps can be moved at any time.
Customer Loyalty ManagerStratton Finance
Hi Shaye, we may be able to help with this situation. We would love to discuss this further, you can contact us at 1300787288 or send your details through to firstname.lastname@example.org
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