Reviewer Photos & Videos
- Lani was very patient and understanding and a pleasure to deal with. I have recon there to others
- No unexpected extra cost. Lani had informed me of all costs
- The rate was good
Tom worked diligently on my case and got my car loan approved .The whole process was very well managed by him and made it so smooth for me.He sounded very confident from the beginning and showed the same spirit throughout ..
Nathan was excellent throughout the whole process. Started the process on Thursday, found the car Saturday and had the car in my garage on the Tuesday following. Was a very easy and organised process and will definitely recommend to others.
Poor Customer Service
When inquiring for a credit application my lender was very slow with replies, vague and didn’t want much to do with the application. During the process they just stopped responding without any heads up or explanation why. Very disappointed and have now gone elsewhere with my application.
Amazing from the start!
About 3 years ago I took out my very first loan through Stratton. Tom (Finance Consultant) made everything so easy and stress free. Today I called him in regards to loan and he was straight onto it. I cant recommend Stratton Finance enough and in particular, Tom. Thank you for the constant great service and for making every request seem easy. 100%
Quick and responsive service yet again
Happy with the service from start to finish, good rate and very quick turnaround. Would highly recommend for a no hassle loan. Ben is very good at what he does and keeps you in the loop
Stratton 10 out of 10
Strattons team, Arrel, Yul & Meagan were absolutely amazing. I can't thank them enough for making the whole process of rolling out of a more expensive loan arrangement into a much for cost effective Stratton one. Will recommend to all my friend's and family.
Best customer Service - highly advised.
Best customer experience I have had in a very long time. Kept me updated and made the entire experience a pleasure. Would highly recommend . Everything went smoothly and he was always contactable (even on Sundays )
Streamlined, friendly, and easy to work with
Our experience with both Luke and Stratton was stress free, and everything was explained well. No hidden surprises, and fast responses to any questions. Would recommend Stratton to anyone needing finance. They saved us money and stress
Anthony was a superstar -
Our consultant was a superstar - working hard to get our loan through before Xmas ! We secured a caravan with only 3 days before Xmas and our intended holiday and we got it all processed in 2 days !!!!
Quick and easy, very helpful highly recommended
Very happy with the prompt service. Started off wanting a car loan ended up with a jet ski! Our consultant Katrina was great finding the right loan. Really helpful and followed up with everything. Quick and easy loan process no issues, low interest rate and no hidden costs. Highly recommend
The customer service was good,this is my second contract with you. David Long outlined all the cost prior in the quote that I received. I am very satisfied with rate I received so much so I have save 100.00 a pay.
Customer service plus!!!
Katrina has the most amazing service and communication. Achieving a great result for her customers and ensuring clear concise communication at every point is absolutely paramount to her.
Highly recommend Katrina and Stratton!!!
Our dream caravan
The service was excellent did not have any issues .There was no extra cost for this loan.I thought the rate would have been low.I would highly recommend Stratton finance to friends
They turned a bad experience into a great positive one
Wanted to share some feedback regarding our dealing with Stratton and Andrew Williams over the past few weeks.
We were already pre-approved with Valiant Finance early December and went for a search for a car for the business. After several weeks we found a car and sent it over to them to get approvals. They then came back with a higher rate than initially discussed even though nothing in terms of our circumstances had changed (income, assets, car, year, make, model, private seller, etc). And from time we got pre-approvals, they kept calling us ...
Stratton & Tiahn Levinge
I have been a customer of Stratton for many years, always for finance of my Company Motor Vehicles.
I used to deal with Peter Best, who settled many loans for both myself, and some of my clients.
When Peter moved on to other roles, my account was assigned to Tiahn Levinge.
I have worked closely with Tiahn over the past twelve months, and have absolutely no hesitation in recommending her to any prospective customers of Stratton.
Tiahn understands finance.
Tiahn understands packaging of expensive vehicles.
Tiahn is easy to deal with.
Excellent, personal service yet again
For the third or fourth time in a row I've used Hamish and his team at Stratton and yet again the service has been of the highest quality and tailored to my specific needs.
Loan rate was more competitive than dealing direct with the big banks.
The communication was smooth and elegant.
Luke was very professional in showing me all the options for my loan, despite the fact I had a few ‘restrictions’ like duration and interest rates.
Bass was great, helpful and easy to talk to. Wish I used Stratton before using other brokers that have stained my credit score. I am very happy with my loan.
From start to finish. Jordan made the process so easy on our end. A few basic emails from me and she dealt with the rest. Will highly recommend your company
Questions & Answers
Can you do a quote for me for new and used car loan without affecting my credit rating. I wtosee witch would be financially better
Customer Loyalty ManagerStratton Finance
Good Morning, Thank you for your enquiry.
Yes we can! Please email me your contact details and I will happily run through some quotes for you.
email@example.com or 03 9685 9737
Hi, do you offer car loans to Bad Credit (Defaults) and previous Part 9 debt agreements?
Do you have lenders that lend for pre lived in removal homes? I have spoken to my usual bank and they have said they won’t because the house can be stumped at another location at any time. My response was that was, you will lend me money to buy a pre established house on land. But do you realise that any house on stumps can be moved at any time.
Customer Loyalty ManagerStratton Finance
Hi Shaye, we may be able to help with this situation. We would love to discuss this further, you can contact us at 1300787288 or send your details through to firstname.lastname@example.org
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