I have dealt with Phoebe and her team twice now and they are so efficient, nothing is too much trouble and the team are excellent at communicating quickly and clearly. Would highly recommend them.
So much clearer than the last finance I got
Everything was laid out and all costs shown to us beforehand there was no surprises unlike the last finance where there were a lot of hidden costs. The application process was quick and easy.
Seamless and responsive
I contacted Stratton to help finance my new car. I was impressed with Mitchell’s responsiveness and ease of application and the competitive offer I received. I was kept updated regularly on the status of my application
The service and friendly courteous manner i was given cldnt ask for better
Highly satisfied was well looked after
This kind of service is rare
Cant praise them high enough justin went out of hos way during the pAndemic all i can say great work
Beau went out of his way to ensure that this was a simple and quick transaction. He was able to answer all of my questions promptly and clearly. I highly recommend his services.
Loving my new ute! Couldn’t be happier!
My customer service was first class. He was very approachable and nothing was a hassle. All my costs were expected and the pricing were reasonable. I was very satisfied with the interest rate that I received.
Fast and efficient! Excellent service
Customer service was amazing I can’t fault a thing! I couldn’t believe how fast the process was.
I will be recommending Stratton to any friends and family who are looking into loans.
Outstanding service in challenging times
David, as always, was quick & solution focussed. Has never failed in getting my deals done with a minimum of fuss. Just wish home loans with banks would be this good...
Despite not having all of our finance documents lined up and ready to go, Mitchell was able to secure car finance for us in a short time and we were happy with the chattel mortgage he arranged for us. As this was the first business loan we had arranged we weren't sure of the process but Mitchell guided us through from start to finish. Very pleased with the service and happy to recommend.
Top notch service
my experience with stratton was a breeze
Out of all the providers I spoke to tom from stratton was Heads and shoulders above the rest he was polite, helpful and very easy to deal with
I would highly recommend these guys to anyone
Thanks again tom and stratton
Terrible service, high interest rate and application process exhausting
I contacted Stratton for the purpose of financing a new business vehicle. The process was terribly disappointing; few updates were provided through the process, the interest rates communicated changed as the application progressed and the Consultant I was allocated was arrogant. Fast forward 4.5 weeks - still no outcome!
I took the liberty of engaging another broker at that point and within 5 days achieved approval. I can only attribute the difference in outcome to a lack of market, regulatory and industry knowledge on the part of Stratton. Their interest rates are expensive while their application fees are significantly higher than other providers. Service wise - extremely poor.
After contact Stratton finance I had very prompt reply from Simon whom got the job done very quickly for me nothing was any trouble as all and it all went very smoothly highly recommended.
I would like to pay compliment to James. He has provided exceptional customer service. He was very polite and quick to respond making the loan application process very straight forward. He is a great asset to the team
Financed my first car from these guys and my finance agent, Daniel Hull was one of the best, extremely quick and went out of his work hours to give me a hand on the right car, right price and even helped me with insurance. Super helpful and super quick thanks guys.
Sean Waeny will get you a great rate
I would like to pay compliment to Sean Waeny. He has provided exceptional customer service. He was very polite and quick to respond making the loan application process very straight forward. He is a great asset to the team
Terrible customer service
They sent emails and called and txt me twice a day asking for business then as soon as they got my personal details they ghosted me ignored all my emails txt and calls i question their agenda to aquire my personal details
Ryan was exceptional!
Ryan was very helpful throughout the whole process of my loan. He always updated me and went the extra mile to ensure I was satisfied with my purchase. Would highly recommend him, and would use their services again.
Justin Justin Justin!
Justin is very professional and knowledgeable. Whatever he promised, he delivered it He even went extra mile to ensure that the deal was finalised within a short span of time
Perfect customer service and support
Customer service spot on
No false promises
Straight to the point
There were no extras
Couldn't asked for anything better I was kept in the loop at all times I was very impressed
Trusted service with a smile
I have come to Stratton for the last 14 years for all my car finance. The reason I keep coming back is that I trust that I am always going to get the best deal and it will be easy. James is awesome to deal with. Communication is fast and at all hours. He makes you feel confident with the process and makes suggestions as to the best way to get you up and running. He also has a great sense of humour and that makes the transaction even better. I have double checked their rates over time and I know that I am always getting the best rate with Stratton. Highly recommend them for your next car.
Questions & Answers
Hi, do you offer car loans to Bad Credit (Defaults) and previous Part 9 debt agreements?
Do you have lenders that lend for pre lived in removal homes? I have spoken to my usual bank and they have said they won’t because the house can be stumped at another location at any time. My response was that was, you will lend me money to buy a pre established house on land. But do you realise that any house on stumps can be moved at any time.
Customer Loyalty ManagerStratton Finance
Hi Shaye, we may be able to help with this situation. We would love to discuss this further, you can contact us at 1300787288 or send your details through to email@example.com
Would you finance a couple on centerlink/superanuation benifits only, to purchase a used car that's 6 years old.??
Customer Loyalty ManagerStratton Finance
Hi Ray, great question.
We should be able to assist you, it will depend on your serviceability, and whether lender deems you can afford the loan or not. We would love to assist you further with this inquiry, I can organise on of our finance consultants to get in touch and run through some options with you.
You can send me your contact details at Tim.Chen@stratton.com.au
Tim Chen - Customer Service Manager
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