StrawberryNET

StrawberryNET

 Verified
StrawberryNET
4.4

3,454 reviews

PositivevsNegative
87% · 2,997294 · 9%

Reviews

3,454 reviews
3,454 reviews
Roshan R.
Roshan R.2 posts
  Verified

Product was great

Delivery took longer than expected. And I have had real trouble subscribing from the incessant emails I now receive. I have tried using the "unsubscribe" button on the email to no avail. It tells me my email address is invalid even though it is a valid email and I can log into my account with it and I can update my password with it and Strawberrynet use it to email me on an almost daily basis. Annoying and is no incentive to use this company again. Show details
Product Quality
Kimmba
KimmbaGreater Melbourne (Inner), VIC
  Verified

LOVE IT!!

Have loved this product for a very long time & StrawberryNET is the only place i could find it IM IN LOVE! Show details
CatherineL
CatherineLFar North Queensland, QLD
  Verified

Great place to shop

The products are top quality and exactly as described. Packaging is premium and protects the items well. Delivery is quite fast considering I live in a remote location. Show details
KrisR
KrisR
 

Clinique Moisturiser

Clinique Moisture Surge is light, but very effective cream. It leaves your skin feeling soft and plump without a heavy oily residue.  Show details
Paul
PaulPerth, WA
  Verified

Stay away from these people

I ordered a Guerlain L'Homme Ideal L'Intense EDT. I have been using this product for over 5 years and I know it back to front. I was instead sent some fake, cheaper product with a fake packaging. In the photo below, the black one is the product which was advertised and the one I ordered. I was instead sent the clear one which is cheaper. It smelt different, didn't last an hour where the other stayed 8 hours when worn. Fake! Fake! Fake! I am really furious and I have let them know. I demand that they send the correct product which was advertised. Show details
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Clogwog
ClogwogGreater Melbourne (Metropolitan), VIC2 posts
 
AleeshaB
AleeshaBSydney, NSW
  Verified

My product had been dried out and I was unable to use it at all

Dried out when open. Looks like it's been sitting around in the factory.

East to navigate store but product was not usable Show details

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Steve S.
Steve S.Sydney48 posts
 

Fake products

I strongly believe the products I received were fake and not official Nesti Dante products, not only they smell different,they do not last long. I have contacted Nesti Dante for further information. They have denied it's fake but I even got the same product in soap form and it smells totally different.

 Show details

Karma
KarmaSydney, NSW5 posts
  Verified

Perfume is not the same as original perfume i tried

Store is easy to navigate , huge selection of products . I have bought from Strawberrynet many , many times over the years , usually products are good but i have come across products that could be imitation or just not as good as previous ones i bought . I recently purchased a very expensive bottle of Perfume from this site and i believe that it is very different to the original one that i had previously . The perfume is By Byredo , Reine de Nuit edp and it is very expensive , well known for Sillage and longevity and my perfume does not compare to the one at Byredo . I am very dissapointed with this purchase and will definitely think hard before i purchase from here again .  Show details
Product Quality
KellyB
KellyB
  Verified

Love the choice and the discount

I always buy my perfumes (and partners cologne's) from Strawberry net. Great range and the price is even better. I also like the perks you get and the further discounts available.  Show details
Gillian Darlington
Gillian Darlington2 posts
  Verified

Never had a problem

I have ordered many times over recent years and always been pleased with what I've received. Customer service responds quickly to any queries I've ever had. Show details
Eileen Hughes
Eileen Hughes
  Verified

Good quality products

Great product and great service. I live in New Zealand and order skin care from StrawberryNET because I know it will arrive quickly. Highly recommend this company.
DianaB
DianaB
 

Strawberry net is fab. Very very good

Navigation,,,very good, very easy to find products and sizes needed
Product range ...very good - plenty of choice in product range

Product quality...excellent - started using straight away and very good Show details

FionaS
FionaS2 posts
  Verified

Always an excellent experience

I always buy my Guerlain Meteorites powder from StrawberryNet as they always stock it and at a decent price
Getting a further discount from being a return purchaser is even better. The site is easy to navigate and has lots of discounts and specials. Shipping is quick and the items are always well wrapped for international travel. Can definitely recommend this website. Show details
GillS
GillS
  Verified

Placed an order 19 January. Still waiting for delivery

I usually have no trouble with timely deliveries from Strawberry net but more than 3 weeks is too long to wait for a package to an urban centre in NZ.
If you're happy to wait longer than usual, then Strawberry Net is still a good online option for beauty products.
Product Quality
SheridanM
SheridanM
  Verified

StrawberryNET is the best

I living in New Zealand and order all my skin care off StrawberryNET. Cheapest, fast delivery and when there was a broken bottle, they replaced right away. Totally recommend. Show details
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FelicityH
FelicityH
  Verified

Pretty good with good delivery

Received product in a good time frame. Only issue is that they could not supply the full order but everything else is awesome Show details
Lady Grey
Lady GreyPerth, WA
  Verified

Beware of old dry mascara

I opened my Diorshow mascara 6 weeks after I received it and have found that it was dry and flaky. I have no idea how long this mascara has been sitting in the warehouse before it was sent to me, I dare say quite a while!
I have asked for a replacement or refund but as I was 2 weeks out of the 30 day return window, my request was denied. Poor show StrawberryNet, for not honouring a faulty product. I have been a customer for many years. Not any more, I'll be going elsewhere for my skincare and makeup purchases. Show details
LorraineL
LorraineL
  Verified

Excellent Service

The store provides everything that I require, regarding selection of the products I use, pricing and delivery. There are times when Elizabeth Arden Ceramide Night Cream does not appear in the lists for purchase.

 Show details

MichelleF
MichelleFSouth East Queensland, QLD
  Verified

Prompt delivery of order, competitive prices

Ordered online, order arrived, correct and quick, very happy.
Website a bit clumsy, found what I wanted but could have been easier.
No issues with payment. Show details
DorothyB
DorothyB3 posts
  Verified

I wasn't sure if I miss read the product but it was for men

The quality is good but again it is a masculine product - I may have misread the description as I loved the female perfume which is no longer available Show details
Product Quality
Lyn
Lyn6 posts
  Verified

Amazing Product Range

I was so pleased to be able to purchase my favorite mascara, which up until now, I could only get overseas in the norther hemisphere. I was so happy that I bought two of the items as well as another product.  Show details
parte39
parte39Victoria, 3163
 

Strawberrynet- An online Beauty store and parfumerie

The alphabetical listing by brand name is helpful in identifying and finding products. They do not stock everything. There is a lot to choose from. I do not know a store that does stock everything. I knew the products from previous purchases or sample testers and workshops. Quality of product from the store was good. They welcome product reviews and feedback and they published mine online. I volunteered to write a review(s).
BrendaT
BrendaT
  Verified

Wonderful service

Great service thanks I will use it again love strawberry net . I don't do well on computer but they made ir easy  Show details
Baz
BazCentral, SA
  Verified

My favourite perfume

I was extremely happy with the price of my favourite perfume. Without Strawberry Net I would not be able to afford to buy it. My parcels are always very well packed and arrive in a reasonable time. Show details
Debbie LeGrande
Debbie LeGrandeHobart, TAS2 posts
  Verified

Beautiful product. Fantastic service

I have always enjoyed the fantastic range of products. I have always been impressed with the quality of products I have bought. Very satisfied with my purchases....Would not hesitate to recommend Strawberry net for On line shopping for Cosmetics and skincare.... Show details
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Helen
HelenGreater Melbourne (Inner), VIC4 posts
  Verified

Very happy customer of many years

I’ve been buying from Strawberrynet for many years. They have a great range of products at reasonable prices and have a decent loyalty plan. The delivery service is always reliable. Show details
KalliS
KalliSMetropolitan Adelaide, SA
  Verified

Thank goodness they stock Kerastase

I purchase a 1litre bottle of Kerastase Oleo Relax conditioner, which is VERY hard to find in Australia. Thank goodness Strawberry NET had a bottle!! It was easy to order and my conditioner arrived when they said it would.  Show details
KathyB
KathyB
  Verified

Love shopping with strawberry net....so much better than retail shops.....and cheaper!

Very easy to navigate and a great range of products. Quality of the products I purchase is excellent ( usually Lancome skin care and Shiseido make up)  Show details
Shipping
SandraP
SandraPSouth East Queensland, QLD3 posts
  Verified

Products are all part of my daily beauty routine. Can't live without then

Site is very easy to navigate - most of the time all my daily used products are readily available and the prices are reasonable. Show details
GabrielleM
GabrielleM
  Verified

Wonderful website

Easy to use website. Great range of products. Good pricing. Items well wrapped and packaged upon arrival. Speedy delivery and able to track. Show details
DebbieM
DebbieM
  Verified

I LOVE this site!

I have always found what I was looking for. Easy to navigate and the products that I have received were always sent in a timely manner with xlnt communication.  Show details
LynnieH
LynnieH
  Verified

Buying perfume

It’s very easy to purchase and absolutely your reward system and discounts keep me coming back. Thank you very much.  Show details
Shipping
JeanetteY
JeanetteY
  Verified

Have always loved this perfume

Was a little bit tricky, site kept flicking back and forth, maybe my tablet!?
Site then added a product I didn't order , I didn't realize until after I had submitted the order, bit of a challenge, canceling and reordering,
And in that time there was a slight price increase !
 Show details
Shipping
Rez
Rez
  Verified

Good prices, great service and delivery

I found exactly what I wanted at a good price. Discounts offered were given as promised. Good communication re order and tracking. I was very surprised how quickly my order was delivered. Driver arrived on time and actually waited for me to collect the parcel from him. Very happy with this purchase. Show details
jaimeT
jaimeT
  Verified

Great reliable site .. always happy

Great trustworthy reliable site . Fast delivery and fair pricing , quality products . I’m Always satisfied and happy . I Recommend to all  Show details
Product Quality
Shipping
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andreaw
andreaw
  Verified

Too long in postage

It took 3 weeks in postage. This is way too long, I haven't used strawberrynet for a while and tried them again. It's easier to shop within my city. Show details
Product Quality
Shipping
Craig
Craig2 posts
  Verified

Terrible Customer Service

I have used StrawberryNet for over ten years and their prices have increased to where they are now almost the same as in my local store. Also gone is the free shipping with no minimum spend. I can’t even begin to describe how terrible their customer service is with no availability to track the parcel. A recent order of mine never arrived and their reply was it reached my country and they will not accept any responsibility. Another package arrived damaged and they wanted me to mail the item back to Hong Kong to assess. Used to love this site but they do not understand how to keep a loyal customer.  Show details
Ash
Ash
 

Buyers beware. Always check products on arrival. Don’t wait to use when ready. Website won’t help with faulty products

Purchased Chanel Chance perfume. Faulty spray. As I didn’t open till I finished other bottle was passed 30 days. If you have to purchase from this site - CHECK all products on arrival Show details
Russ
RussSydney, NSW
 

Actual expiring date covered

Actual expiring date of the product (in 2 months) covered by a fake date. Had never seen that before, shocking! Show details
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