Incompetent and rude!
was easy to navigate around the store and products looked great but dissatisfied with the poor interaction, slow response and the lack of communicating then eventually to be told they were out of stock. not good enough. i will NEVER place another order with this company.i ordered 5 pairs, and only one came. do not order from this place, they will only take your money and let you down. i spent 198 dollars with the confidence that i will get what i ordered. these people lack communication and people skills. i am a very unhappy customer and will ...never order from them again. and now i see other bad reviews... i should have done my research before thinking about placing an order from here. if i had of done so i could have seen that this company is very incompetent.
Quick delivery, reliable service & best price
I have purchased Shapewear on & off from Studio Europe since 2012. Their prices are the best found online for this particular brand & delivery has always been extremely prompt! Ive recommended their site to others who also choose this brand of Shapewear.
- Verified customer
A great find
A great find for lingerie from brands I knew but also some unique ones I haven't seen before. Good prices and always a new deal every visit. Kept me informed with shipping updates when my item wasn't immediately available
LIARS AND CHEATS
I ordered a known branded bra which I have worn for years. The only reason I sued this site was because my regular stockists were no longer available. They said it was available and took my money - nothing arrived and after emailing twice they said they were having trouble with customs - so much for being available. I then got suspicious and emailed asking if it was a genuine brand and not a copy cat - they replied it was genuine. The bra eventually weeks later arrived and it is a different cut and size from the ones I have being purchasing for years. I wish I had read the reviews first - hopefully if you are reading this you will learn from my mistake.
should be closed down!
wow!! thank you all for the warning, as i really wanted a couple of items that i can't find anywhere but their site shows they have what i wanted in stock, not cheap either but really want, so i contacted them and said i was skeptical to buy as they have really bad product reviews, so i told them what i wanted and how long will take to receive...Then they said unfortunately the items you want are discontinued stock and we don't have anymore!! Well guess what iv checked the site again and they continue to have saying available and in stock..lucky for me i read here and didn't get scammed. Thankyou all.
Disgusting service from Studio Europe staff
AVOID, AVOID, AVOID this online shop called studio Europe. The staff are extremely rude and they take FOREVER to dispatch ordered items even if you pay a lot of money for express postage. Do not waste your energy with this company. We will never again buy from this company. Never. I only put One star on here because there is no option for a zero star which this company should get.
- Verified customer
Dreadful company and Express Post is a Joke
I suspect this company is Chinese with an address front in Sydney!! I ordered a pair of support underwear for my daughter's ball with a week to receive the goods - I live in Albany, WA and can buy a pair of shoes from Styletread and have them consistently arrive 2 days later. Even after paying for express postage, it took a week and half to arrive, with their excuse that some items are not available for immediate despatch, and they were not here for when we needed them. Would never deal with this company again - you have been warned!
Very happy with the product and service.
After long searching in Perth (with no success) for a front closing bra,
I found the product on the page of Studio Europe.
Since I had never before bought anything on line, I reluctantly order a:
Back Support Front Closing Soft Cup Bra by Venus of Cortland
in the same size I normally wear here in Australia.
I wasn't very confident about what I would get, if any.
My parcel arrived on time and I loved the product.
It complies exactly to the description of the in Studio Europe's advertising.
I reordered again, and again, my parcel arrived in time and to my satisfaction.
Studio Europe always replied to my emails promptly and responded efficiently to all my queries. ...
Absolutely terrible ! Do not use them!
I recently purchased some bathers, size 18 the same brand I already owned "Miraclesuit" the same size, however after chasing and chasing the delivery it finally arrived (some 4-6 weeks) I could not get it over my hips, so returned it, heard nothing, emailed, phoned, emailed, phoned until somebody very rude phoned and advised that they had to find the return item. They did eventually and I ordered the next size up - again it did not fit - very strange, so I returned it and went through the same horrible exercise again - phoned, emailed, phone...d, emailed, emailed etc again they advised they had to find the return, then I received an email saying that I should read the return policy...they advised they would only give me a credit - but I wanted the bathers - after waiting months I went shopping and bought a pair and instead of paying $140 I paid $25 for a size 14....I emailed this company that there sizing was totally up the creek, and todate (1 month) no reply.........very poor service and as I was reluctant to order anything online - this only confirms it.
Very impressed; great product, great service
I found the Studio Europe website by accident and placed an order desperate to replace my favourite discontinued bras. Bingo, I found a better product, all ordered and delivered in a week. My order was confirmed and despatch notice provided. Thank you. I will definitely place orders in the future.
Great website, no fuss ordering, payment & delivery.
Theft by deception
I agree with all the comments made by Hello123. If anyone plans on making an online purchase with this company - you have been warned. I paid for an online order and never received it. I contacted the company via email , but only because there phone line seems to be continuously disconnected during their advertised business hours. I was told I would receive my order in the next couple of working days and the order never arrived. After waiting another couple of weeks and still no order, I emailed them again and never even received a reply. I am ...attempting to try and recover the cost of my never received order via Paypal, but I am not holding my breath this will happen anytime soon. I am very upset that this company is so underhanded in their dealings with unsuspecting consumers. If this review puts you off buying from this company and prevents another 'theft by deception' scenario, then writing this review was worth the effort.
Bad company rude
Found this company very rude , had problem customer service extremely rude would not buy from them again.. Sizes all wrong.. Very unhelpful... No need for the rude unhelpful emails say items are available then when u pay you get email few days after telling you will have to wait for weeks and weeks very dissatisfied with this company. I have never wrote a review about another company but felt that other customers shouldn't have to put up with same rudeness that I did
Wrong sizing unhelpful rude
Questions & Answers
What is a good site to buy lingerie and shape wear?
I was not happy with their time frames and had to keep chasing them up. They took my money saying the product was in stock and then many weeks latter said it was held up in customs. I would not use them again.
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