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StyleTread
3.1 from 174 reviews · View Statistics

Reviews

3.1

174 reviews
5
(82)
4
(4)
3
(10)
2
(13)
1
(65)
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Hui S.

Hui S.Sydney, NSW

None genuine leather shoes, cheating on description

published

The shoes I bought is not made of leather, they mark the material as "man made" on their website and shame to claim it was made of PU leather, misleading on purpose.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers
Ros

RosSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Time for deliveries inaccurate

published

Do NOT trust their delivery times they are false totally inaccurate claims on the site for me it was important and I phoned when i had not received them to find they were packed but not even despatched!!!

Shipping
Return Claim MadeNo
Anneke

AnnekeSydney, NSW

  • 12 reviews
  • 6 likes

Paid for express shipping and took them a wk to dispatch

published

Very disappointed. Ordered my sons shoes and requested express shipping, what's the point if they take a whole week to dispatch. I ordered other items at the same time from different companies using normal post and have already received them.

Shipping
Return Claim MadeNo
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Mish

MishHunter Region, NSW

  • 2 reviews

Huge choice-excellent shipping

published

I love this site. A huge range of brands, great sales. Order one day, wearing the shoes 2 days later. If you understand your shoe size and measurements, you wont have a problem. I can’t recommend Style Trend highly enough.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
maccy

maccy

  • 10 reviews
  • 2 likes

Django and Juliette shoes very poor quality, not made to last

published
Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Shan

ShanSydney, NSW

Poor quality shoes and customer service

published
Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
Daniela

DanielaPerth, WA

Best service ever!

published

The boots I ordered came within a week, well packed. Unfortunately they were too large so I decided to hold onto them, order a smaller size and see which ones fit best. The second delivery also came within a week. I was able to go online print a return docket and return the first pair free of charge. The total refund was in my bank account within a week. It was so, so easy and fast. I will definitely shop with Style Tread in the future.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
SGR

SGRKimberley, WA

Styletread - refund policy is absolutely shocking!

published

Shoes arrived and after wearing them for 5 days to work (office) they fell apart and the soles completely came off - I took photos of the shows before gluing them together and made contact with styletread for a refund so that I could purchase another pair of work shoes. They advised that they would not refund me the $99.95 until I took to the shows with scissors. I explained that I live in a small country town and needed to keep wearing the shoes even though the glue was also now coming apart until I received the money so that I could buy another pair of shoes.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
Jus

JusBrisbane

  • 3 reviews

Beware terrible service

published

Style Tread made a mistake on my order. took me 6 weeks to get a reply about return.
They system asset up to take moony Easily and never return it./
Absolutely horrible Experience. never again
Shop elsewhere

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
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Monica H.

Monica H.Greater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Wonderful Online Shopping Experience

published

I purchased 4 pairs of shoes through the styletread website and couldn't fault the experience. All goods were delivered in a timely manner, even though it was a split delivery. Tracking info was provided. Great user friendly website helped the overall experience. Would definitely use again

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
Monica H.

Monica H.Greater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Wonderful Experience

published

My first order with Styletread and won't be the last. The whole experience was very smooth, the delivery was timely and included tracking information. Would definately use again. Their website is very user friendly and easy to navigate.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
earl

earlMetropolitan Adelaide, SA

  • 7 reviews
  • 2 likes

they are second to none fantastic service .

published

Great website easy to search , the full range is excellent , The quality of the Sketchers is fantastic for such a light weight low cost shoe . Will now buy again and again also the staff to deal with on the phone are very friendly and help you with no fuss .

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Rora

RoraGreater Melbourne (Outer), VIC

  • 5 reviews
  • 3 likes

Incredible slow process of refund for online shoe purchases

published

I have been purchasing shoes from Style Tread since 2018. When I started their delivery and refund of returns was almost immediate so that I could choose a shoe size that fit better. Four years on and their service levels have dropped. I returned a pair of shoes that did not fit my son the same day I received them. they were delivered on 01/04/2020 (Auspost tracking) and the refund still hasn't been processed. As their customer base has grown their service levels have dropped!

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
Lana C.

Lana C.South East Queensland, QLD

  • 2 reviews
  • 1 like

Django and Juliete shoes - extremely comfortable and fashionable

published

Django and Juliete shoes

Im on my feet at work and these shoes are so comfortable. When I first put them on it was like wearing a faithful pair of slippers. It the first time I have bought this brand but certainly wont be the last time. Delivery was prompt with ongoing text messages advising of the delivery process.

Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Robyn

RobynSouth West, WA

Amazed at how prompt my order was

published

i ordered pair of Django Juillete shoes I was amazed how quick they arrived, packed perfectly, I love them just what I want for a wedding, I’ll get a lot of wear from them thank you

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Beware StyleTread + Django & Juliette products

published
  • +1
Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
apple

appletumut

  • 4 reviews
  • 1 like

Great service!

published

Ordered a pair of Alvie online after trying my sister's on.
Ordered them on a Monday and had them on Thursday.
Great comfortable shoe and sensational service...
Would definitely buy from them again

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Customer

Customer

  • 2 reviews
  • 1 like

Hidden costs!

published

The shipping and handing was calculated incorrectly and they tried to charge me an additional $200. I was told it was my problem as it was a cost coming into my Country! I later found that 5 of the shoes in my cart were out of stock and one had the price increased by $70. I had clearly been dipped due to poor stock management and an inability to count. Customer service was horrendous. Never again.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Diane27

Diane27Perth, WA

Just as described and delivery perfect

published

Chose my shoes from their web site....size was good and the shoes very good quality....delivery was as they said 2-3 days...and thats to Perth and sometimes deliveries take much longer from Melbourne. Great shoes and great service.

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Dissapointed

DissapointedSouth East Queensland, QLD

Odd shoes

published

My order arrived on time, however the boots were not matching. The left had a pointed toe, the right rounded, the left was about 1cm higher than the right. They were different colours. I was very disappointed in the quality control of such a well known brand. With all that said the return and refund went smoothly.

Product Quality
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
See all answers
Page 1 of 9

Questions & Answers

Oriana Erbenova

Oriana Erbenovaasked

StyleTread

Has anyone complied with the email they send asking you to send them a snapshot of your transaction for security reasons? I find it very odd after I just purchased two pairs of shoes. Not sure I want to continue with the transaction..

2 answers
Rick
Rick

Never received the email request as I did not purchase anything from them after the poor service from their customer service personnel.
I purchased the items from another supplier and will never deal with this organisation.

Sarah
Sarah

Hi Oriana, That sounds a bit odd to me as I've never received an email asking for a snapshot of my transaction. I'd be suspicious. Before you send anything via email, I'd recommend calling Styletread to see what exactly they want it for. It sounds too much like a phishing email to me.

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