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StyleTread
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Kitty K.Southwest, VIC
Two-Day Turnaround during lockdown!?!?!
Very happy all round. More options than I needed to be honest. So many possibilities!!! Ha ha. It was easy to navigate, and find exactly what I wanted. The 30-day return takes the dangerous guesswork out of buying shoes online. But if I wasn’t already happy enough, there was a mere two days between order and arrival! And during a statewide covid lockdown. Blown away. Styletread is now my go-to!
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Carole WallacePerth, Western Australia
- 10 reviews
- 5 likes
Excellent Service
I've long been a fan of Styletread for their wide selection - much better than most stores, fast delivery & excellent customer service however, refunds have always taken a long time to be processed & I've often mentioned this delay in my reviews. But this time my return was received on the 10th December & my refund was processed the same day! I'm super impressed & that's the icing on the cake for me. So thank you very much Styletread
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Wonderful experience.
Thank you Styletread.Love my purchase.Mollini Osie,khaki.My first purchase 37 were too small.39 which were purchased 7 days ago, and delighted to receive today,are perfect.Beautiful soft leather.Thank you Styletread,for amazing service.Thoroughly recommend
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Mrs HVictoria
- 3 reviews
Great Experience
My shoes were perfect
condition and packaging were all correct
The speed of delivery was amazing
I chose to check out the reviews after I had made my purchase
I was a little hesitant with a few negative reviews
I am one to understand that not everything works well for everyone
The negative reviews were mostly regarding returns, I will not need to go down that path so cannot make a comment in that respect
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David G.Greater Melbourne (Inner), VIC
pre meditated deceit!
bought a a pair of Colorado boots from them due to being offered a 20% discount using a coupon code. they had set the marked price just right so the 20% discount dropped the price to $89.97 which was just under the min $90 spend to obtain the the discount. so its clear someone at style tread is very dodgy.
I read the terms and condition prior to purchase so picked up on this . bought them anyway as the marked price wasn't all that bad. non the less I don't think I will be purchasing from them again .
Consumer affairs and ATO may be interes...Read more
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Mangler6709Perth, WA
- 2 reviews
So happy
I'm so very pleased with Style Tread. Excellent customer service and my shoes are wonderful. I will be buying from them again and recommend them highly. So happy.
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JennyVic Melbourne
- 6 reviews
Upset with quality control
Ordered a pretty pair of slip on shoes with white wedge type heels. When they arrived I noticed many black marks on the side of one shoe. This was very obvious as the heel is white. I turned the shoe over only yo see that the whole sole of this shoe had black over the tread and the heel showed signs of wear.
So I’m assuming it was a ‘try on ‘ this isn’t good enough as the shoes weren’t cheap!
To make matters worse I emailed them about this matter but received NO RESPONSE!!
I won’t be shopping with style tread again
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Disgruntled
- 3 reviews
- 7 likes
Poor customer service
Lack of any real help with issues. Snide, unprofessional replies to emails - like communicating with high school kids. Worst company I've dealt with for a very long time.
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Hui S.Sydney, NSW
- Online store
- Verified customer
None genuine leather shoes, cheating on description
The shoes I bought is not made of leather, they mark the material as "man made" on their website and shame to claim it was made of PU leather, misleading on purpose.
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RosSouth East Queensland, QLD
- 2 reviews
- 3 likes
Time for deliveries inaccurate
Do NOT trust their delivery times they are false totally inaccurate claims on the site for me it was important and I phoned when i had not received them to find they were packed but not even despatched!!!
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AnnekeSydney, NSW
- 12 reviews
- 6 likes
Paid for express shipping and took them a wk to dispatch
Very disappointed. Ordered my sons shoes and requested express shipping, what's the point if they take a whole week to dispatch. I ordered other items at the same time from different companies using normal post and have already received them.
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MishHunter Region, NSW
- 2 reviews
Huge choice-excellent shipping
I love this site. A huge range of brands, great sales. Order one day, wearing the shoes 2 days later. If you understand your shoe size and measurements, you wont have a problem. I can’t recommend Style Trend highly enough.
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maccy
- 13 reviews
- 6 likes
Django and Juliette shoes very poor quality, not made to last
I purchased a pair of HIRAM dark tan leather shoes in April 2019. After 3 months, I noticed some water stains around the edge where the leather meets the sole. Upon close inspection, I noticed there was a split on the bottom of the rubber sole along one of the creases where moisture was obviously getting in. I was pretty baffled, for something like that to happen to a pair of $150 shoes after just 3 months didn't seem right. I wore the shoes frequently, but I didn't do very much physical walking in them at all, and I looked after them well.
I ...Read more
went back to the store where I purchased them and thankfully they honoured me with a new pair. Almost 1 year later (and not wearing them at all during the summer months just passed) the same thing has happened again, only to both shoes this time. This clearly indicates that the sole must be very poor quality, and unfortunately, Made in China, so it's a complete rip off that they charge $150 for these. Their shoes look great and are very comfy but don't be fooled, they will not last!Similar opinion? Write a review on ProductReview.com.au!
ShanSydney, NSW
- Online store
- Verified customer
Poor quality shoes and customer service
Poor quality shoes. Terrible customer service.
I purchased a pair of Django and Juliette shoes only to have the sole come off after wearing them twice. I contacted customer service who told me I had to go to a cobbler to get a quote to have them fixed or accept a 30% refund. I ordered online so I didn't have to go to a shop let alone run getting quotes to fix a new pair of shoes. A $150 pair of shoes should last more than two wears. I would say they were not of saleable quality. Customer service then told me I had to cut the shoes up and t...Read more
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DanielaPerth, WA
Best service ever!
The boots I ordered came within a week, well packed. Unfortunately they were too large so I decided to hold onto them, order a smaller size and see which ones fit best. The second delivery also came within a week. I was able to go online print a return docket and return the first pair free of charge. The total refund was in my bank account within a week. It was so, so easy and fast. I will definitely shop with Style Tread in the future.
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SGRKimberley, WA
Styletread - refund policy is absolutely shocking!
Shoes arrived and after wearing them for 5 days to work (office) they fell apart and the soles completely came off - I took photos of the shows before gluing them together and made contact with styletread for a refund so that I could purchase another pair of work shoes. They advised that they would not refund me the $99.95 until I took to the shows with scissors. I explained that I live in a small country town and needed to keep wearing the shoes even though the glue was also now coming apart until I received the money so that I could buy another pair of shoes.
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JusBrisbane
- 3 reviews
Beware terrible service
Style Tread made a mistake on my order. took me 6 weeks to get a reply about return.
They system asset up to take moony Easily and never return it./
Absolutely horrible Experience. never again
Shop elsewhere
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Monica H.Greater Melbourne (Outer), VIC
- 4 reviews
- 1 like
- Online store
- Verified customer
Wonderful Online Shopping Experience
I purchased 4 pairs of shoes through the styletread website and couldn't fault the experience. All goods were delivered in a timely manner, even though it was a split delivery. Tracking info was provided. Great user friendly website helped the overall experience. Would definitely use again
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Monica H.Greater Melbourne (Outer), VIC
- 4 reviews
- 1 like
- Online store
- Verified customer
Wonderful Experience
My first order with Styletread and won't be the last. The whole experience was very smooth, the delivery was timely and included tracking information. Would definately use again. Their website is very user friendly and easy to navigate.
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earlMetropolitan Adelaide, SA
- 7 reviews
- 3 likes
they are second to none fantastic service .
Great website easy to search , the full range is excellent , The quality of the Sketchers is fantastic for such a light weight low cost shoe . Will now buy again and again also the staff to deal with on the phone are very friendly and help you with no fuss .
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Questions & Answers
Oriana Erbenovaasked
Has anyone complied with the email they send asking you to send them a snapshot of your transaction for security reasons? I find it very odd after I just purchased two pairs of shoes. Not sure I want to continue with the transaction..
2 answers
Never received the email request as I did not purchase anything from them after the poor service from their customer service personnel.
I purchased the items from another supplier and will never deal with this organisation.
Hi Oriana, That sounds a bit odd to me as I've never received an email asking for a snapshot of my transaction. I'd be suspicious. Before you send anything via email, I'd recommend calling Styletread to see what exactly they want it for. It sounds too much like a phishing email to me.
Details
StyleTread Online store3.0(42) | ||
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Category | Online Shops and Footwear Shops & Brands | Physical Shops and Footwear Shops & Brands |
Offers Free Standard Shipping | Yes | |
Free Standard Shipping Minimum Order Amount | $65.00 | |
Mens / Womens Clothing | Mens and Womens | Mens and Womens |
Labels Sold | Variety of Labels | Variety of Labels |
Buy Now, Pay Later Options | AfterPay | AfterPay |
Type of Footwear Offered | Casual & Dress Shoes | Casual & Dress Shoes |
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