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StyleTread
Online store, Physical storeReviewer Photos & Videos
Hui S.Sydney, NSW
- Online store
- Verified customer
None genuine leather shoes, cheating on description
The shoes I bought is not made of leather, they mark the material as "man made" on their website and shame to claim it was made of PU leather, misleading on purpose.
ShanSydney, NSW
- Online store
- Verified customer
Poor quality shoes and customer service
Poor quality shoes. Terrible customer service.
I purchased a pair of Django and Juliette shoes only to have the sole come off after wearing them twice. I contacted customer service who told me I had to go to a cobbler to get a quote to have them fixed or accept a 30% refund. I ordered online so I didn't have to go to a shop let alone run getting quotes to fix a new pair of shoes. A $150 pair of shoes should last more than two wears. I would say they were not of saleable quality. Customer service then told me I had to cut the shoes up and t...
DissapointedSouth East Queensland, QLD
Odd shoes
My order arrived on time, however the boots were not matching. The left had a pointed toe, the right rounded, the left was about 1cm higher than the right. They were different colours. I was very disappointed in the quality control of such a well known brand. With all that said the return and refund went smoothly.
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Lola D.Sydney, NSW
- 4 reviews
- 1 like
Terrible customer service
I have ordered shoes from Styletread many time however this time the label that was stuck in the shoe from the inside wasn't trimmed properly and was giving me grief and pain on my ankle. When I contacted Styletread they said that my issue was comfort related! That's not true when the pain on the ankle came clearly from the sticker that wasn't trimmed off from manufacturer. The shoe wasn't even over $100. They should have taking it back to Manufacturer and maybe offered a new one as I wasn't trying to get the my money back. It wouldn't have cos...
Read moret them much, however it will now as I am not going to order any more shoes there when I have been for many years! Just sad that a big company would worry about something like that. The fact that they didn't believe me was very disappointing!! I will keep sharing my experience with friends and online!
Shoes scuffed first wear and false advice given
Brought gorgeous pair of ankle boots and they had huge black scuff marks after the first wear. Advice from styletread was to wash and then get some polish. Washing did nothing and after visiting 2 shoe shops and a mister minit I was told by all three that that advice was incorrect and impossible to polish them. They said they were just telling me this to avoid doing anything their end and sure enough that was it. Never buy from them again. $80 boots should last more than one wear! Shocking service and advice!
RedbettTewantin
- 3 reviews
- 1 like
- Online store
- Verified customer
poor quality and unstable causing wearer to trip
The shoe was chosen because of the added security of a back strap. I liked the design so wore them, because they had been worn the customer service operator flatly refused to accept they were not suitable. Poor quality meant the shoe was unstable. Very disappointed
Questions & Answers
Oriana Erbenovaasked
Has anyone complied with the email they send asking you to send them a snapshot of your transaction for security reasons? I find it very odd after I just purchased two pairs of shoes. Not sure I want to continue with the transaction..
2 answers
Never received the email request as I did not purchase anything from them after the poor service from their customer service personnel.
I purchased the items from another supplier and will never deal with this organisation.
Hi Oriana, That sounds a bit odd to me as I've never received an email asking for a snapshot of my transaction. I'd be suspicious. Before you send anything via email, I'd recommend calling Styletread to see what exactly they want it for. It sounds too much like a phishing email to me.
Details
 StyleTread Online store3.1(47) | ||
|---|---|---|
| Category | Online Shops and Footwear Shops & Brands | Physical Shops and Footwear Shops & Brands |
| Offers Free Standard Shipping | Yes | |
| Free Standard Shipping Minimum Order Amount | $65.00 | |
| Mens / Womens Clothing | Mens and Womens | Mens and Womens |
| Labels Sold | Variety of Labels | Variety of Labels |
| Buy Now, Pay Later Options | AfterPay | AfterPay |
| Type of Footwear Offered | Casual & Dress Shoes | Casual & Dress Shoes |
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