Reviewer Photos & Videos
Amazing customer service
Simply had to place a review. My order was held up a tad due to Easter. I rang Styletread to enquire about delivery times etc. My order was delivered the next day. You cannot do better than that. Fabulous service Styletread.
Best online company I've ever dealt with.
I have never had a problem shopping with StyleTread. A great selection of footwear with suoer-fast delivery. Wonderful simplistic website and easy quick returns and refunds if needed. Have shopped with them many times.
My Go To Online shoe Store
My favourite shoe store! I recommend it to all my friends. Huge range. Easy to find what you are looking for. Free delivery over $65 spend AND Free Returns! Fast delivery.
Terrible service to a loyal customer of over 10 years
I have purchased from this store and their sister brand, Cinori, over the past 10 years. The first 2 pairs of Django and Juliette shoes, one of their owned brands, were in-store. There were so many different pairs I loved, and that fit me perfectly, that I fell in love with the brand and have been purchasing them confidently online over the past 10 years. I've purchased other brands from their store too, and have returned some as they haven't fit me well. D&J though always seem to fit really well.
I recently purchased a pair of sandals from...D&J brand - Barisha in white. They fit perfectly when I tried them on in the house, however it wasn't until I walked in them outdoors that my feet slipped off the back. The straps were done all the way up yet they didn't hold my feet in place. I was really disappointed as these are not cheap shoes, yet I had worn them. I discussed a credit with the service team - not a refund - as a long term and very disappointed customer. I was told there was nothing wrong with the shoes and I should have purchased a bigger size and not worn them out of the house. A bigger size would have had a bigger problem - if the strap was already at the tightest setting and still didn't keep my foot in place how would a bigger size work? Sadly they own the brand and still will not offer any sort of credit/replacement or better service. I guess the learning is to wear your new shoes from this brand around the house until they are worn in or you will not get any sort of refund or credit! Very disappointed, after years of purchasing with them as a loyal customer I've been treated like a first time buyer and that my opinion means nothing! I need to find a new brand that I trust, as they have lost mine.
Two-Day Turnaround during lockdown!?!?!
Very happy all round. More options than I needed to be honest. So many possibilities!!! Ha ha. It was easy to navigate, and find exactly what I wanted. The 30-day return takes the dangerous guesswork out of buying shoes online. But if I wasn’t already happy enough, there was a mere two days between order and arrival! And during a statewide covid lockdown. Blown away. Styletread is now my go-to!
Thank you Styletread.Love my purchase.Mollini Osie,khaki.My first purchase 37 were too small.39 which were purchased 7 days ago, and delighted to receive today,are perfect.Beautiful soft leather.Thank you Styletread,for amazing service.Thoroughly recommend
My shoes were perfect
condition and packaging were all correct
The speed of delivery was amazing
I chose to check out the reviews after I had made my purchase
I was a little hesitant with a few negative reviews
I am one to understand that not everything works well for everyone
The negative reviews were mostly regarding returns, I will not need to go down that path so cannot make a comment in that respect
pre meditated deceit!
bought a a pair of Colorado boots from them due to being offered a 20% discount using a coupon code. they had set the marked price just right so the 20% discount dropped the price to $89.97 which was just under the min $90 spend to obtain the the discount. so its clear someone at style tread is very dodgy.
I read the terms and condition prior to purchase so picked up on this . bought them anyway as the marked price wasn't all that bad. non the less I don't think I will be purchasing from them again .
Consumer affairs and ATO may be interes...
I'm so very pleased with Style Tread. Excellent customer service and my shoes are wonderful. I will be buying from them again and recommend them highly. So happy.
Poor customer service
Lack of any real help with issues. Snide, unprofessional replies to emails - like communicating with high school kids. Worst company I've dealt with for a very long time.
Huge choice-excellent shipping
I love this site. A huge range of brands, great sales. Order one day, wearing the shoes 2 days later. If you understand your shoe size and measurements, you wont have a problem. I can’t recommend Style Trend highly enough.
Django and Juliette shoes very poor quality, not made to last
I purchased a pair of HIRAM dark tan leather shoes in April 2019. After 3 months, I noticed some water stains around the edge where the leather meets the sole. Upon close inspection, I noticed there was a split on the bottom of the rubber sole along one of the creases where moisture was obviously getting in. I was pretty baffled, for something like that to happen to a pair of $150 shoes after just 3 months didn't seem right. I wore the shoes frequently, but I didn't do very much physical walking in them at all, and I looked after them well.
I ...went back to the store where I purchased them and thankfully they honoured me with a new pair. Almost 1 year later (and not wearing them at all during the summer months just passed) the same thing has happened again, only to both shoes this time. This clearly indicates that the sole must be very poor quality, and unfortunately, Made in China, so it's a complete rip off that they charge $150 for these. Their shoes look great and are very comfy but don't be fooled, they will not last!
Best service ever!
The boots I ordered came within a week, well packed. Unfortunately they were too large so I decided to hold onto them, order a smaller size and see which ones fit best. The second delivery also came within a week. I was able to go online print a return docket and return the first pair free of charge. The total refund was in my bank account within a week. It was so, so easy and fast. I will definitely shop with Style Tread in the future.
Styletread - refund policy is absolutely shocking!
Shoes arrived and after wearing them for 5 days to work (office) they fell apart and the soles completely came off - I took photos of the shows before gluing them together and made contact with styletread for a refund so that I could purchase another pair of work shoes. They advised that they would not refund me the $99.95 until I took to the shows with scissors. I explained that I live in a small country town and needed to keep wearing the shoes even though the glue was also now coming apart until I received the money so that I could buy another pair of shoes.
Beware terrible service
Style Tread made a mistake on my order. took me 6 weeks to get a reply about return.
They system asset up to take moony Easily and never return it./
Absolutely horrible Experience. never again
- Online store
- Verified customer
Wonderful Online Shopping Experience
I purchased 4 pairs of shoes through the styletread website and couldn't fault the experience. All goods were delivered in a timely manner, even though it was a split delivery. Tracking info was provided. Great user friendly website helped the overall experience. Would definitely use again
- Online store
- Verified customer
My first order with Styletread and won't be the last. The whole experience was very smooth, the delivery was timely and included tracking information. Would definately use again. Their website is very user friendly and easy to navigate.
they are second to none fantastic service .
Great website easy to search , the full range is excellent , The quality of the Sketchers is fantastic for such a light weight low cost shoe . Will now buy again and again also the staff to deal with on the phone are very friendly and help you with no fuss .
- Online store
- Verified customer
Incredible slow process of refund for online shoe purchases
I have been purchasing shoes from Style Tread since 2018. When I started their delivery and refund of returns was almost immediate so that I could choose a shoe size that fit better. Four years on and their service levels have dropped. I returned a pair of shoes that did not fit my son the same day I received them. they were delivered on 01/04/2020 (Auspost tracking) and the refund still hasn't been processed. As their customer base has grown their service levels have dropped!
Django and Juliete shoes - extremely comfortable and fashionable
Django and Juliete shoes
Im on my feet at work and these shoes are so comfortable. When I first put them on it was like wearing a faithful pair of slippers. It the first time I have bought this brand but certainly wont be the last time. Delivery was prompt with ongoing text messages advising of the delivery process.
Questions & Answers
Has anyone complied with the email they send asking you to send them a snapshot of your transaction for security reasons? I find it very odd after I just purchased two pairs of shoes. Not sure I want to continue with the transaction..
Never received the email request as I did not purchase anything from them after the poor service from their customer service personnel.
I purchased the items from another supplier and will never deal with this organisation.
|Category||Online Shops and Footwear Shops & Brands||Physical Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$65.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.