Reviewer Photos & Videos
Poor quality shoes and shocking service - they ripped me off!
My mother and I bought the exact same pair of shoes, they were very comfortable but the sole, at the front, came away, causing me to almost fall over and heavily scuffed the front of one shoe. The soles came off my mothers shoes too. She paid 15.00 per shoe to have the glued back together but they fell apart again. I contacted Styletread and they gave me $10.00 towards having them glued and told me the cobbler could polish the scuffing out - he can't - the leather is torn and they look so bad, I cannot wear them. I threatened to report the mat...ter to the ACCC, which they didn't seem to care about, because the ACCC won't do anything anyway, they just collect data and monitor trends. My mother and I won't be buying any more shoes through Styletread and recommend you don't either. They treated me with contempt. The shoes are not fit for purpose. They offered me $20 off a new pair of shoes, which I won't be taking up, because I have to spend money to buy a new pair and what if they fall apart too???? Shocking quality and poor service! Daylight robbery!
Comfortable shoes - split seams too easily.
Have owned the a pair of Supersoft galaxy black mesh woman's active sneakers for 3 months. Worn on weekends and after work - so comfortable.
Unfortunately the seam has split on the side of one shoe.
Would not recommend anyone buy these as the policy - after viewing the photos dictates that this is wear an tear.
For $100, not good value.
Styletread lose another customer
Buyer beware! This long time customer is bitterly disappointed with Styletread and their lack of customer service. Wore new boots a handful of times and within 2 months stitching around elasticised insert tore away. Upon notification, Styletread requested photographic evidence and a written quote to repair. It was made very clear they would not accept return of the faulty boots. Quote to repair both boots was $80. Styletread today credited my account with an insulting $26. I will never purchase from Styletread again!
Took forever to get my money back
I purchased 2 pairs of boots. One was perfect the other was too small. I returned them using the parcel point courier service which took 10 days from Melbourne to Melbourne and then no communication regarding my refund. The service to get my product was quick but to get my money back has taken forever. I will never shop with style tread again
Within 24 hours I had my beautiful red boots - amazing!
Excellent service all round. I knew the EOS boots I was after and colour and size. If you know the label well and your size you can’t go wrong. One of the most efficient online stores I’ve ordered from.
Best flat shoe!! Such value for money. Looks great too. Lots of compliments from friends & strangers. :)
So comfortable. I ordered a size a half size bigger than my usual size. The shoe does not slip on the heel.
Would love to buy another buy another pair in a slighter darker shade of pink.
- Online store
- Verified customer
poor quality and unstable causing wearer to trip
The shoe was chosen because of the added security of a back strap. I liked the design so wore them, because they had been worn the customer service operator flatly refused to accept they were not suitable. Poor quality meant the shoe was unstable. Very disappointed
- Online store
- Verified customer
Fantastic and reliable
Love shopping here for my shoes. Fast shipping , great prices and excellent customer service. They have never let me down with any of my purchases . And easy returns!!!
Extremely prompt service, super quick delivery. I had to return a pair of Birlkenstock sandals as it was a size bigger than I had expected. Returning it was extremely easy. Great place to shop.
Disappointing quality and service
Invested in expensive pair of leather boots. After 3 months of wear (not daily), the sole started to fall apart. StyleTread did not refund or exchange, told me it was the way i walked & gave me a very small amount of money back, not enough to get boots fixed. Will not buy again, as quality is poor for the price. Cant even put a review on the website, that says it all really....avoid & go elsewhere
Love this company's online shop
I have been shopping with Style Tread for a few years now, great selection of the latest fashion and quality designers in footwear;
Fantastic online service, prompt delivery
I ordered a pair of shoes that were delivered quite quickly in Adelaide, they didn't fit, I returned them they paid for the return postage and I was given a full refund straight away. Very quick turnaround. I will continue to use them always.
- Verified customer
Great company, great service
I bought a pair of Birkenstock which arrived 4 days after ordering them, super fast delivery! Unfortunately they were too big and at the time they didn’t have my size. When my size became available I bought another pair and called to arrange my return. The lady on the phone was super nice and helpful and they Picked up my shoes from my house the next day. I love that I didn’t need to arrange packaging and send them back. My new pair arrived in 4 days and they fit great! I got an email to say they’d received my return and my refund would be up t...o 7 days and it was less than that! I’d also emailed to ask when my size would be in stock and the person who’s answered was very informative. Awesome service, great products, highly recommend! Thanks team! - very satisfied customer from New Zealand
Very disappointing experience
Easy to purchase products. However, one pair of shoes - fully paid for - unavailable for shipment. Poor rural delivery service. Marked box advising a home delivery is OK if I was not home and made a further note asking for a call before delivery. Both requests ignored. A blame game between Styletread, Startrack and Australia Post was the result. As it turns out, even if you take the option of a delivery if you're not home and the option of providing extra delivery notes (ie. call before delivery), Startrack is allowed to ignore it. Of course, S...tyletread say they're a separate organisation and its their fault. Australia Post says its Startrack's fault and Startrack aren't accountable at all. They are a law to themselves. I say they should all get their acts together and service their rural and regional customers better. After all that and a week after purchase, I receive a disappointing pair of glorified plastic Birkenstock sandals that were over priced.
Excellent product and postage
Ordered two pairs of shoes on Wednesday evening , shoes arrived Friday morning to Brisbane Northside. The product was ecellent, the postage very fast and the communication by startrack was great.
I found the website easy to navigate and find what I was looking for .
Styletread’s mistake and I pay for it!!
Styletread website is the best in shoes in Australia. Great product line.
However I bought full priced shoes and ended up with a pair where one shoe looks very worn out. They want me to organise the return - I waste my time petrol money. They offered a full refund but I’m still highly inconvenienced as this is a human error I should be compensated!
Little adjustment perfect
Great dress great quality,even dress maker was impressed.So comfy didn't even wear a bra.
Had beautiful cape made to go over perfect.
Myself daughter and sisterinlaw all wore your dresses
Would love to send city chic a photo
Have bought from this site 3 times and love them
Have bought from them 3 times ranging from good quality EOS shows to cheaper sale boots. The EOS shoes were the same as want I saw at a local store and heaps cheaper, the other 2 were cheaper brands I didn't know but the were fine. Delivery was extremely prompt, in fact my 1st pair came from Australia to New Zealand and I ordered them Friday and they arrived Monday.
A customer for life
Styletread is the best online store I have had the privelage of purchasing from. They offer a very large range of shoes, excellent customer service and speedy delivery of items. I live in a remote town in northern NSW and I can order one day and the very next day the delivery van is coming down my driveway. Keep up the good work Styletread.
I was hesitant to purchase from this company as the reviews were mixed but I really wanted the shoes and this was the only place that had them.
I'm happy to say the whole process was effortless. The website was easy to navigate, afterpay was an option, I received a tracking email the next business day and had my shoes within 48 hours of them being sent.
The shoes are amazing!!!
I would be happy to use this website again.
Questions & Answers
Has anyone complied with the email they send asking you to send them a snapshot of your transaction for security reasons? I find it very odd after I just purchased two pairs of shoes. Not sure I want to continue with the transaction..
Never received the email request as I did not purchase anything from them after the poor service from their customer service personnel.
I purchased the items from another supplier and will never deal with this organisation.
|Category||Online Shops and Footwear Shops & Brands||Physical Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$65.00|
|Mens / Womens Clothing||Mens and Womens||Mens and Womens|
|Labels Sold||Variety of Labels||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes||Casual & Dress Shoes|
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