Great Car, a few fixable issues that they will not fix?
2020 2.5i-S. Paid the extra as I wanted a vehicle with navigation, not google maps or waze, just a simple navi system. At the time of purchase I read and was verbally told that the navi unit maps were Tom Tom and there were three years of free updates. Subaru Au web site states If your new Subaru is fitted with a factory line fit navigation unit your unit will be covered by Subaru's Map Update Program guaranteeing you'll have access to the latest maps for the first 3 years of ownership." The facts are there is only one Subaru Au update per ye...ar being a total of three updates. Tom Tom update maps every quarter, hence, the Subaru guarantee of latest (Tom Tom) maps is deceptive advertising given Subaru update once per year and TOMTOM FOUR TIMES a year! My second issue is that there are no verbal or acoustic warnings for fixed cameras or when over the speed limit etc. You need to keep checking the screen for alert icons to pop up, hardly a safe way to drive, so I had to buy and fit a portable gps to get the warnings etc. doing that defeats the extra cost in getting a vehicle with navi? Here are the replies I have received from Subaru sometime ago, as I have only ever had one update, maybe the next one whenever that is, will fix the issues, however, I am not holding my breath. You be the judge! The MY20 Forester only has a visual alert for the sat nav when approaching the camera location. It's important to remember these features are driving assists. Careful driving where the road rules are followed should be practised at all times. Thank you for contacting Subaru Australia, The Sat Nav should not be relied upon for road rules. You should be always be aware of the road when driving and there are usually road signs for speed light cameras when approaching them. We will put your feedback through to our product planning team and to the supplier of the head unit/ map provider so they may take steps in providing the feature,
Purchased in January 2020.
Two weeks back i was travelling to Calga interchange from Wisemans Ferry Rd when car started to lurch when driven at about 80km/hr. Lurches were periodic. Then all warning lights came on including oil temp. Car only 12 months old and 3500km on clock. After allowing vehicle to sit for 10 mins i turned back on and drove slowly back to Sydney with eye sight system disengaged other warning lights on but oil light off. Took to dealer 2 days later but that morning eye system back and working. Dealer found no issue. Then a week later on a 10km trip ag...ain warning lights came on and car seemed to be stuck in a high gear. I limped home and struggled with little power to make driveway. Then gear lever would not move from DRIVE. After turning off power and restarting i was able to engage PARK. Today again taken to dealer and fingers crossed there are answers. Quite obviously there are transmission issues.
Purchased in July 2019.
I cannot live with this any longer
I purchased a 2.5iS in May 2020, thinking it would be my happy retirement vehicle, but have had nothing but annoyance from the CVT.
There is a jerkiness which nobody can give me a decent explanation for.
I have taken it back to the dealer 3 times, but feel that Subaru is trying to do a snow job on me.
2 branches of my dealer have done "CVT Relearns" but no change.
I have had up to 9 trained Subaru staff tell me that they have never heard of it, and then after they sent data to Subaru, I was told it was "A characteristic of the vehicle"
I have spoken to at least 50 other people who have similar age Subarus and none of them have experienced this.
I am seeking legal advice on Lemon Laws to get some form of recompense.
Purchased in May 2020 at Keystar Rothwell for A$42,000.00.
A lot of fun
This is my third Subaru. I’ve had this model for about three months now and it’s been flawless. It’s very practical and Has great visibility out of the big windows. The engine is economical and has enough power when you need it. Im not a fan of the auto stop start which you have to manually turn off each time if you don’t want it on. There’s no way to permanently turn it off. However it’s not a dealbreaker for me I’m slowly getting used to it. I love the plush handling. Doesn’t corner like a sports car but then again it’s an SUV so it’s underst...andable. 99% of my driving is done On straight road so I like having the plush suspension. It’s very utilitarian with its Boxee shape which I really like. Makes you feel like just packing up and heading out. Lots of fun.
Purchased in June 2020.
The extras make it
After driving for a month in both city and higher speed have found the Forrester very comfortable. All the extras on the S model make it easy when you get going, auto seat & mirror reset are great. Warning alarms though some may think annoying are just a reminder we are human and make mistakes or misjudgments.
Fuel consumption is good and though driving in the fuel efficient mode has still fast pick up when required. Engine shutdown when stopped saves an amazing amount of fuel. Startup is less than a second so no delays
Room through out is good as have been passenger in front & back ,only thing missing is phone charger but has many USB outlets
Previous car was current model XTrail and Subaru wins hands down.
Purchased in June 2020.
Great family car
So far so good, though we've only had this car about 6 months, it's a fantastic vehicle to drive. No problems with driving in a bit of mud or snow either.
Purchased in March 2020.
Great, but one annoying problem, now resolved by my own investigation
My 2019 Forester has been great but for one minor annoying problem. Three times the tailgate has refused to open by any of the usual means, and I had to extract the groceries via the back seat. Once the tailgate opened of its own accord as I was about to drive off.
If you have had this problem then there is a cure. If you hold the opening button for over ten seconds, the tailgate will usually open, but this is no solution on a car that is less than one year old. Google is your friend.
There is a June 2019 USA Technical Service Bulletin to add...ress the failure of the tailgate to open by any of the usual devices. Most dealers do not have a clue therefore it is a good idea to supply the Bulletin to the dealer rather than just rock up at service and ask for it to be done. Don’t let the dealer tell you that the American vehicles are made there and ours are made in Japan, thus the bulletin is not relevant here. Of course for parts like this, they are common worldwide. It will not be a recall, it will be a repair on demand order. The link to the TSB issued by USA Subaru is below along with the repair part number. This will help you deal with the dealerships. Unfortunately our Aussie Subaru will not respond of its own accord, it needs a push from you. https://static.nhtsa.gov/odi/tsbs/2019/MC-10163005-9999.pdf
Purchased in May 2019 for A$41,000.00.
Subaru Forester 2020
Best car ever had. Bought the Forester iL in Jan 2019 which has performed very well. Over the last year 7.7L per 100kms but not in a city. Very stable on both sealed and unsealed roads. The Eyesight technology and active cruise work perfectly. As a result this May my wife chose the Forester iS for work and it has additional sound system, leather, sunroof and upgraded off road called X mode. It has the same kit as Audi's or Merc at half the price.
- Forester S5 2.5i-S (2018-2020)
- Verified purchase
Dashboard rattle, dealer can’t fix
Dashboard is rattling crazily since new and already been to dealer 3 times. They can’t fix it.
When the weather is cold, it make one noise. When it is hot, it make another rattling noise!
Small rock got inside the driver side door panel every time I travel on gravel road!
The dealer removed the rocks but never fix it so rocks still get inside every time!
Passenger seat squeak!
Driver side mirror rattle!
The car drive smooth but all the crackling and rattling noise is driving me crazy!
Build quality on this car is equivalent to something you order from Wish website.
Happy to trade in my 8 months old car now at a lost!
Ohhh it will constantly beeping at you for no reason!
Purchased in September 2019 for A$47,000.00.
Very comfortable fabulous safety features,
Easy to get in and out of, very comfortable, great colour range, best of all the excellent safety features. Easy to read large infotainment screen. plenty of leg room in the back. Excellent visibility. Love it
Purchased in March 2019 at Subaru Docklands for A$45,000.00.
After having owned a WRX the Forester took a little getting used to, but it is such a refined a driver friendly car that this was an eady transition.
It handles really well for such a high car, and the cvt is crisp and responsive. The adaptive cruise control is really well sorted and helps make commuting far more palatable. It is a perfect size for the teens in the family and is a very manoevorable car in shopping centres. It is engaging enough in the twisties and manages light off-roading consumately.
Purchased in November 2019.
Incredible value for money
Want to pay double the price and get less? Buy a flash badged European car!
This car is incredible value I think for all the included safety features. Too many to list but the most important ones are.
Collision avoidance (brakes hard! to avoid rear end crashes)
Adaptive cruise control. Set the speed and it will keep a safe distance from the car in front and....collision avoidance will stop you hitting the idiot who turns at the last minute without indicating. Will even come to a complete stop at lights (when you have a car in front). Touch the ...
Purchased in March 2019 for A$43,000.00.
- Forester S5 2.5i-S (2018-2020)
- Verified purchase
It is great as a car, but not as a mobile entertaining tool.
I bought this car because I was expecting my baby and I need a solid car. This car came to my sight because it looks very tough, and it is. But what I did not expect was the horrible interior/ computer system design.
1. only 2 USB porters, and at the trunk near the elbow of the driver, seriously?? How can you access that??
2. no Apple or Google play system inbuilt in this car (2018MY). omg that's such a pain! every time you want to use the navigator, you'll have to use the outdated one inbuilt in your car, or you'll have to pay a good deal of...
Love this car
I use this car everyday for work and family and outings.
This car is brand new so it will be serviced yearly.
No issues at this point.
Fantastic car i would recommend it for all ages so comfortable and spacious .
Purchased in March 2019 at subaru sutherland for A$43,000.00.
Love this car, I almost live in it.
I have owned this car since March and it has not skipped a beat on the road or off the road. Great safety features that suit me for long driving trips and goes really well off the beaten track.
Navigation System Outdated And Not Current
2019 Subaru Forester
We purchased a new Forester in February 2019 from Liverpool Subaru. We are happy with the car with 1 major exception.
The in car navigation system is out dated and not reliable. I have checked the version of the navigation system and it is 2017. As we purchased the vehicle new in 2019 I would have expected the navigation system to be current. I was not told this was out of date and this may have had some impact on our decision as we were comparing similar vehicles.
We live in an estate and moved into our address in 2016...
Purchased in February 2019 at LIVERPOOL SUBARU.
We purchased a new Forester recently and within the first couple of days an error appeared which disabled all electronic features. It is taking 3 weeks to get fixed. Not reliable.
Purchased in January 2019.
Great, but not perfect.
We have the 2.5iL model which is one up from the entry level model.
Love the amount of gear you get for the price, interior space is outstanding for a car of it's size.
The headlights are brilliant (pun intended!), ride and handling are great. Fuel economy is good, power is adequate, front seats are comfy, (but a little short for taller people like myself).
The car is reasonably quiet inside, although the engine is a bit loud when accelerating, but quietens down when up to speed.
Really the only real disappointment is the sound system - its clean and loud enough, but it's pretty light on
bass, I would call it almost tinny. This is a real disappointment in a car costing close to $40,000...
Purchased in January 2019.
Love our new car!
True, we are only 5 days into our new Forester 2.51 S but wow! Silky smooth to drive, plenty of power, amazing technology covering everything you could need. Real luxury car feel with soft leather and great finishes. Traded in an xc90 and loving our experience.
Did lots of research before buying looked at xc60, x3, discovery sport (awful reliability), Honda CRV, Mazda X5...the Subaru came out on top for us with plenty of space, awd, latest release and features, great price compared to all the others.
So far so great!
- Forester S5 2.5i-L (2018-2020)
- Verified purchase
Simply easy to use - teenagers love it
Have just bought this demo car, after using it as a loan car for 2 months. Traded my old car once fixed as this Forester is too good to let go...
Love the safety features, anti-collision (both front and rear), multiple cameras whilst parking or reversing, as well as staying with lanes on motorways and busy roads. We downgraded from a 7 seater SUV to this 5 seater car, kids happy with this.
Questions & Answers
I have heard that the latest release coming in last quarter2020 is increasing the tow bar load to 1800kg, has auto door locking and front corner parking assist as standard on the S version.Is this true,should I wait for this release as we like to tow a van and the 1500kg is a bit light on?
Hi @ Grime, There is the possibility that there will be changes to the Forester but we do not have any confirmed specs as of yet. Please keep an eye on our website for any new vehicle announcements. The Subaru Team.
Can you set the vehicle to auto lock at a certain speed or when the vehicle is put into drive? Having to remember to lock the vehicle after all these years of your previous vehicle doing this is taking a lot of getting used to. I don't like the idea of driving around with someone being able to jump into my boot or doors whilst stopped at traffic lights etc if I happen to forget to lock the doors..
Hi @ KSC, The Outback is currently our only model with automatic door locking. The Subaru Team.
Any truth in the rumour that Subaru Australia is enabling auto door locking again in new Forester for 2020?
Hi @ Grime, Thanks for getting in touch. There is no confirmed news at this stage that automatic door locking will be available in the next Forester but please keep an eye on our website for all new vehicle announcements. The Subaru Team. http://bit.ly/2NrKg8N
Just upgraded from a Subaru liberty 2015 (entry model) to a 2020 Forester premium. Very happy with the vehicle in general, however the radio quality and coverage is not great. I find that I need to source new stations frequently when driving, 40-60 Km is about the range. The liberty had a good range and sound. The vehicle supplier could not assist me with this issue. Learning all the new features and instructions was a daunting task and the manuals were difficult to follow. The best source of learning was from American and Canada u tube sites. Pity the car did not come with simple video instruction, it would have saved a lot of time and stress. Love the ride and cabin comfort and low road noise.
Hi @Bob B, Congratulations on your new Subaru! We're so glad to hear that you're happy with your Forester. All our retailers provide a free one month check and chat service for new vehicles where they can go through any concerns you have. We do appreciate your feedback about instructional videos which we will be sure to look into. Feel free to contact our Customer Relations Team if you have any other questions at email@example.com. The Subaru Team.
Sorry, I did contact the retailer about this issue and they could not provide me with an answer, this is why I contacted Subaru Australia.
Hi @Bob B, We're sorry to hear that your Subaru retailer was unable to assist. Just to clarify, have you contacted our Customer Relations Team already? The Subaru Team.
|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Transmission||Continuously Variable (CVT)||Continuously Variable (CVT)||Continuously Variable (CVT)||Continuously Variable (CVT)|
|Drive Type||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||17" Alloy||17" Alloy||18" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||7.4 L/100km||7.4 L/100km||7.4 L/100km||7.4 L/100km|
|Fuel Tank Capacity||63 L||63 L||63 L||63 L|
|Engine||4 Cylinder 2.5L||4 Cylinder 2.5L||4 Cylinder 2.5L||4 Cylinder 2.5L|
|Max Power||136kW @ 5800rpm||136kW @ 5800rpm||136kW @ 5800rpm||136kW @ 5800rpm|
|Max Torque||239Nm @ 4400rpm||239Nm @ 4400rpm||239Nm @ 4400rpm||239Nm @ 4400rpm|
|Country of Manufacture||Japan||Japan||Japan||Japan|
|Ground Clearance||220 mm||220 mm||220 mm||220 mm|
|Maximum Towing Capacity (braked)||1,500 kg||1,500 kg||1,500 kg||1,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Sep 2018||Sep 2018||Sep 2018||Sep 2018|
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