- Outback Sport (2020-2022)
Worst Car I Have Ever Driven
I bought the Outback Sport model new in November 2021 and have covered about 3,000 kilometres, on a variety of country roads. I find the electronics terrible and, at times, dangerous. This car has turned what used to be a relaxing country drive into one of annoyance and increasing frustration. And the systems default to "on" every time you restart the car. I have a large list of complaints about this car, but the following are particularly annoying to me.
The Lane Departure interference system frequently (every few minutes on some roads) loses ...
Purchased in .
Silent, competent, head turning, safe.
I've read earlier reviews on Subaru Outbacks and having recently bought one, I wanted to perhaps balance some of the negatives mentioned about earlier versions. Firstly, we owned a 2000 manual Outback that served us well. It was traded on a zippy little Golf TDI, a wonderful little car, but no longer produced in diesel, had a costly drive belt replacement at 100,000 intervals ($1500), a space saver spare. So, the new car had to have - a timing chain (yes), standard fuel (yes), a full sized spare with a fifth mag wheel (yes), decent towing capa...city (yes). It needed to be fully up to date with safety technology, stylish to look at, finished in clean, attractive lines, and have an easy, but reliable driving feel. It's been a revelation. Firstly, it's extremely well sound insulated, has beautiful visibility, outstanding lights (no more worrying about good spread on the road edges to spot those roos in time), steering with good feel, excellent brakes and good fuel economy. We drive around town a lot, but also do long distances and our first tank returned 7.1l/100. Outstanding, remembering that constant 4 wheel drive has always been thirstier than 2 wheel drive. The vehicle is able to switch modes to suit mud and snow, as yet untried, but the original one handled bush driving more than adequately, including one hair raising trip when we got to the point of no return on a back road and had to continue in mud and flood waters almost up to the door sills. No problem, this one will do as well, if not better. The ground clearance is outstanding, although if you are serious off roading, departure and approach angles are not designed for that. You need to go full height SUV, but we will never be winching our Outback up a rocky mountain or crossing Queensland rivers in flood. The safety features are excellent, and if there are situations where you find some feature annoying (for instance lane departure on a narrow country track), these things can be switched off. Admittedly, the start/stop is ludicrous and we switch ours off as part of our 'pre flight check'. Just put a short cut on your infotainment screen and its three pushes each time you start the car. Not convenient, but better than being irritated. The front, back and side cameras are good resolution, and we have everything we need to counter some of the hazards, like supermarket car park lunacy. I'd have liked a bird's eye camera, but that's not a deal breaker. Drawbacks? Yes, I know many people bemoan the CVT, and I was afraid it would annoy me. There's no kick down, just a gentle upward curve of the throttle. That's how a CVT is designed to be. However, live with it. It's going to be the norm. Yes, there's no rocket like forward propulsion like my Golf turbo, but this is not a boy racer car. It's a car to be enjoyed, to be relaxed in, to do what you ask of it without fuss. It also has paddles, and '8 speed manual function' but if you want a rocket, buy a WRX. I'm not impressed with the SatNav, which is below par. I won't be paying for updates. I'm not alone there, and will probably be using our stand alone old one. A minor disappointment is no courtesy lights in the foot wells. Small thing, but not a deal breaker. That's all I have found. The streets are full of soft roaders, but I have been absolutely stunned at how much attention our car has got from the townspeople who noticed we no longer drive the Golf. Almost universally terms like 'gorgeous', 'wish I could afford one', 'you must have won the Lotto'. No negatives on the looks, the interior blows people away, with those crisp lines, the lovely soft upholstery, the panoramic windscreen, and those extra protective bits of black. It's the first time we have owned a car that others drooled over and asked a million questions. Finally, on the subject of Subaru customer service. VW were not exactly friendly or helpful when we encountered problems. Tends to be the norm these days. However, if I were locked into a dispute with Subaru Australia and got no satisfaction, I would be inclined to go straight to Subaru Japan. They value their good name, they value good manners and consideration. They would most likely move heaven and earth to help, and most likely have a few pointed words to say to their Australian counterparts.
Purchased in at Baker Motors Albury.
Questions & Answers
my new work supplied lease vehicle was ordered june 2021 to replace my work leased 2017 subaru outback in late september 2021.
delivery/handover did not occur until mid february 2022.
this is my 3rd work leased subaru outback and i am impressed with the handling and performce of all the subaru outback vehicles i have had.
i was sceptical with my 1st 2014 model because prior to that i had 3 different models of the ford territory that i loved i believe nothing could beat it for performace, handling & comfort.
i conceed i have been converted.
now back to the outback.
i have to say, the 2017 model is my much preferred to the 2021 model with bigger storage tray in front of the gear stick, more plug in ports including in the centre console, bigger glovebox compartment, less annoying distractions safety alarms that could be turned off permanently and not default back to reset after restarting the vehicle
i need a cigarette charge port for my work laptop & in the 2021 model it is in the glovebox.
absolute pain to plug into & run the cable & reduces my cable length to the laptop
2017 model had one in front of gear stick & one in centre console. (much better access)
stupid little parcel shelf above glove box & difficult usb port access in front of the gear stick with small opening for a person with large hands.
admittedly this does not affect the 2021 vehicle performance and handling.
as i do a lot of highway driving my biggest gripe is the change of the cruise control settings which it critical to me because with my place of employment, its instant dismissal if i receive 3 traffic infrigments in one year.
the 2017 model cruise setting was great and i could use the toggle at half way to increase or decrease speed in 1km increments or 10km increments if toggle is pushed all the way.
the 2021 model only has 5km or 10km increments which is disappointing.
many times on 100km highway with cruise set at 105km i overtake a vehicle travelling at under 100km taking my speed to over 105km and hit resume after overtaking and it jumps to 110km.
very annoying and having to constantly resetting the cruise.
never had that issue with 2017 model because of the better 1km increment set up on the cruise toggle setting.
i have asked the local dealership here to change the setting to 1km increments but was told it cannot be done.
overall great car but the 2017 was better for my choice with storage access, plug in ports access & cruise control settings.
just realised one other point.
when backing a trailer, the rear sensor alarm activates and is constantly annoying & destracting when trying to concentrate on mirrors while reversing.
I have no idea what is your question as you are rather making a statement here. I have to agree with you though that not everything is satisfactory as far as the 2021 model compared with the 2...
Hi Rob, we appreciate your detailed feedback on your Subaru Outback. We're truly sorry for the way that you feel and would like the opportunity to gather further details. Could you please reach out t...o our Subaru Customer Relations Team on 1800 22 66 43 or alternatively email us at firstname.lastname@example.org . We look forward in hearing back from you. Kind Regards The Subaru Team
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