Shaking on low speeds
Hate this car! We were disappointed after 2 days of driving it. We just bought the 2018 Subaru XV and it shakes on low speeds. I always get stuck in traffic coming back from work and the whole 50 minutes I drive 20-30km/h. The car shakes and shudders the whole time and it feels that it's gone choke and stop. Hasn't fully stopped yet, though.
When we took it to the service we were told it's a software issue, they have an update for Impreza but not for XV. We were told to live with it until and if Subaru makes a software update for XV.
I don't recommend this car to anyone.
DO NOT BUY THIS CAR!!!!!!!
This car drives ok providing you do not drive under 40kms per hour. It stutters and shudders almost to the point of stopping. I have been told by Subaru that I need to modify my driving. After taking it back to Subaru many many times they haves said that it is a “characteristic” of the vehicle. Funny how they dont mention this in their shiny brochures. I drove a 2017 XV and loved it, but it appears that the 2018 release has this problem. I have found other 2018 owners and the problem is consistent with this model. Subaru do not have a fix - they admit it is a problem and basically we (and others) have been told to just live with it. NOT GOOD ENOUGH SUBARU!!!!!!! Fix it or give me (us) a refund...........
Questions & Answers
My 2018 G5X 2.0i-S died. CVT and Diff - I was told it was because the mechanic had not refilled the front diff with oil. I drove 6000kms with no oil if that is the case. Is that even possible - day trips of up to 500kms over mountains at speeds of 110? There seems to be a lack of accountability around faulty CVTs in XVs in Australia. Repair bill almost $13000 in a two year old car...it is with Fair Trading...
Hi @ Wendy, We're sorry to hear of your experience with your XV. Our Customer Relations Team is available on 1800 226 643 or email@example.com. Alternatively, you're welcome to send us a private message to our Facebook page with your vehicle details and we'll be in touch. The Subaru Team.
It is being investigated by Fair Trading. Your Customer Service person would not escalate nor let me speak to his manager. He was sexist and ageist. Customer Service - poor.
Hi @ Wendy. Thank you for your response. Our team will respond to Fair Trading accordingly. Take care and be safe. The Subaru Team.
Get an answer from our members and Subaru Australia representatives
|Category||Small / Compact SUVs|
|Transmission||Continuously Variable (CVT)|
|Drive Type||All Wheel Drive (AWD)|
|ANCAP Safety Rating||5 Stars|
|Fuel Consumption||7 L/100km|
|Fuel Tank Capacity||63 L|
|Engine||4 Cylinder 2.0L|
|Max Power||115kW @ 6000rpm|
|Max Torque||196Nm @ 4000rpm|
|Country of Manufacture||Japan|
|Maximum Towing Capacity (braked)||1,400 kg|
|Maximum Towing Capacity (unbraked)||650 kg|
|Manufacturer Warranty||5 year(s)|
|Ground Clearance||220 mm|
|Release date||June 2017|
Other Small / Compact SUVs
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.