Sumo NBN 12

C'mon bruh. As of writing this review, I don't have wifi. Writing this through my own data at home. What's the point of happing unlimited internet if you can't use em at your house. Almost every night the internet goes out. But recently it just goes out in the middle of the day. The last two days the internet went out at around 5pm and came back at 1am. Like seriously???? And when you call them, they just do the same thing over and over again. They tell you to change your configuration and if that doesn't work( it never works) they say they wil...Read more

The sales people and other support staff were very kind and helpful

The service itself was very slow and very unreliable

The main issue is the tech support.
Rang the guys up for some help due too the service dropping out yet again, guy on the phone after 2 minutes flat out refused to help me stating “ sir im not continuing this with you there is nothing wrong with the service stop wasting my time “

There was a great deal wrong with the service, blame was passed on to me for using an incorrect modem (it was the exact modem they recommended for the service)
And i was told i was fabricating issues with the service
...Read more