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Sun Select

Sun Select

4.8 from 289 reviews · View Statistics

Reviews

4.9

7 reviews
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.9 (7)
  • Product Quality
    4.9 (7)
  • Return Claim MadeYes (2) · No (4)
  • Customer Service
    4.9 (7)
  • Warranty Claim MadeYes (7) · No
  • Purchase PriceA$2,640.00
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Simon

SimonMetropolitan Adelaide, SA

Top guys

published

Thank you Karl and Henry for your speedy and accurate installation.
Quick assistance that gets you immediately going
Friendly people.
Highly recommended.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Sun Select
SunSelect TeamSun Select

Hi Simon,
Thanks for leaving a review, and mentioning Karl & Henry. You’re right, they are always going above and beyond for their customers. We’ll be sure to share your praises with them!

very good always attended in my question

published

the panel install look good,no issue at this time,exactly they figure out what the customer needed,made time to time monitoring while the installation is being done

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
System Size6.6 KW
Panel Purchasedsolis
Warranty Claim MadeYes
Purchase PriceA$2,599.00
2 comments
jose sampang
jose sampang

Jack and Mia,very supportive,they are still there until the process of installion completeted

Sun Select
SunSelect TeamSun Select

Hi Jose,
Thanks for leaving a review, and mentioning Mia & Jack. You’re right, they are always going above and beyond for their customers. We’ll be sure to share your praises with them!

Perfect

published

All family are very happy with the SunSelect staff and the panels provided. Installation was very quick and P. and J. were very prompt and up front with their responses and information they provided us. We recommend to all friends to go with SunSelect.

Thank You very much

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Sun Select
SunSelect TeamSun Select

Hello Monzer,
Thank you for the wonderful review and for taking the time to share your feedback with Sunselect. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure!

The reviewer stated that an incentive was offered for this review

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eric1059

eric1059Illawarra, NSW

  • 3 reviews

I am happy with the service

published

System installed quickly and professionally, but one of connectors failed shortly after installing. I talked to Mia who arranged for the fault to be repaired and system is working well at present .
I like the monitoring application, I keep checking it regularly.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase PriceA$2,800.00
1 comment
Sun Select
SunSelect TeamSun Select

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. The service team is constantly striving to improve its services. We look forward to serving you again in the future! Cheers!

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6.6 kw Install

published

Ann was very efficient in communicating works from start to finish. John was also there to ensure installation was being carried out. The installers were very good and and efficient. I am very pleased with the installation and would recommend Sunselect for price, quality and service.

Eddie Donaldson

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase PriceA$2,521.00
Domingas

DomingasSydney, NSW

Good service

published

Customer service from Peter was excellent, he replaced the inverter from our solar system without any problems, knew what he was doing. I have no hesitation in referring this company to friends and family.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Sun Select
SunSelect TeamSun Select
B.Lin

B.LinPerth, WA

Solar installation

published

Very efficient and skillful hard working team. ( John, Brendon and Ann)
Easy to communicate and Job had done nicely even on the warm day.
Thank you for that. I'm so happy with your service.

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Sun Select
SunSelect TeamSun Select

The reviewer stated that an incentive was offered for this review

See all Sun Select reviews

Questions & Answers

yol

yolasked

Sun Select: Why don't you take responsibility for damage done by your electrician to my ducted air conditioner system? What are you planning to do about it? It cost me $8,000 to replace it? Why don't you reply to my emails?

Yolanta

2 answers
Sun Select
SunSelect TeamSun Select

Dear Yolanta,
As per our previous conversations we are not responsible for your 10 year old Air-conditioning failure, Simply If you upgrade to a brand new Air-conditioning you have to bear the cost for it.

I am sorry that we are unable to help you at this stage.

yol
yol

Air conditioning was well taken care of, and it worked PERFECTLY without any problems ever. You have professional report about it from company which installed it & serviced it that YOU "caused a major electrical fault & air conditioner & other items not working." Air-conditioning had service done just before Sunselect came and after Max caused the electrical board failure, "burnt"4 switches ,entire house without power and...YES AIR-CONDITIONING FAILURE TOO.

We had absolutely no reason to replace it; it was the best air-con you could ask for! It could work another 10 years. It is insult accusing us we wanted to upgrade it!!!

We had to replace it because it was 'dead' (because of Sunselect negligence) and by having elderly mum in the house I had to replace it for the new one; yes, new one. I don't think you can get....used ducted air conditioning unit....

You don't want to take responsibility"at this stage". I don't believe in one word you saying but I still believe in justice system and I am willing to go for it.

At least....I made you to reply and...I sincerely hope I made other people aware what kind of dishonest, incompetent, negligent company you are.

Karen S.

Karen S.asked

I had a solar system installed a couple of weeks ago by sunselect, and the system has had errors every day and is now not working. I have tried calling and messaging the person I spoke with who arranged installation but the do not reply to my messages and calls. I have tried calling the 1300 number, but I get no answers. How I arrange to have my system checked? The system will not even work now, it continually has an error 129 displaying on the inverter saying AC V Outrange.

1 answer
Anil
Anil

Hi pls call this no
0294975091 nane is Mia and Henry
Thanks

Kevin Wilson

Kevin Wilsonasked

Hi, i would like to know the make of Solar panels that you use and what kind of warranty you give with them.

1 answer
Sun Select
SunSelect TeamSun Select

Hi Kevin Wilson,
Greetings,
We stock, supply, and install major solar panel brands like Seraphim, Jinko, Trina, Astronergy, etc. Most Solar panels equipped with 25 years linear output warranty and 10-15 years of product warranty (depends on the brand)

If you are after any specific product, contact our experts on 1300 867 353 to obtain accurate information on that product.
Speak to you soon.

Get an answer from our members and Sun Select representatives

Details

CategorySolar Retailers
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedSolar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Member

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