Installation of the solar panels was simple and easy. Both the Office and installation team were great and helpful. Everything was completed in a timely manner.
Like many people looking for solar I started the daunting task of getting quotes followed up by hounding phone calls with what suppliers can offer me as extras that opposition companies can’t. My sales person Gary Lawson was the total opposite, he actually tried to sell me a cheaper option that was perfect for our home rather than over selling. I have had Gary as a contact all the way through keeping me updated. This installation was done within 6 weeks from booking due to the Christmas period. I have been kept in the loop the whole way through which was a piece of mind, the install guys were amazing considering they were on the roof in 40 degree heat. The powercore safety inspection was done within three weeks and all the paperwork was sent through to me immediately. I can’t recommend this company enough and since had two friends get quotes that look like going down this path as well.
I am impressed with my power savings!!
The panel installers arrived on time and on the date they had arranged with us prior to installation and the installation was really well done, and they took care not to damage any of my roof tiles which I am extremely happy about. I have not had any issues with Sunbank solar the system is working well and reducing my power bills, and it will pay for itself and more into the future, also my solar energy reports are sent ont ime every month to show how much power our household is generating and I send these onto our energy provider to keep them honest so to speak....
The purchase process was quick and efficient. However, I have had my son take the day off work waiting for the installation team to arrive. We were told they would arrive between 7.30am - 11am. It is now 1.25pm. I have left messages and so far had no response. They requested payment up front. I was a bit concerned... but now very concerned that they have a large portion of money with NO result. I will keep you all informed if anything changes! so far NOT happy!!
This is just what I wanted
The installation process was smooth and very well carried out by professional people.
We have had no issues at all.
Great Service & Follow up
Everyone who I dealt with during the install process was fantastic. Salesman, installers, inspector, follow up contacts.
The company spent a lot of time on following up and making sure I was comfortable with the analysis program.
I was very impressed, with how easy it was to deal with Sunbank and to get the solar system installed. The installers were prompt, very professional and tidy.
Our Electricity Bill in 17/01/17 was $775.60 91 days
Our Electricity Bill in 13/01/18 was $885.71 89 days
My latest Bill 15/01/19 is $560.44 92 days this included 21 days on the solar system.
My next Bill will be in April, so that will tell the whole store with having the solar system for the full period,
The team of guys that conducted the installation were on time, they communicated everything that was required and answered all questions. They installation was completed in a timely manner and they cleaned up and took all rubbish away. 2 roof tiles were broken, I did expect this could possibly happen and they replaced with spares i have. All round a good experience. Cheers.
Job well done.
Polite friendly installation team. The only problem was the packaging was left for the household to dispose of. Overall very pleased with the work. Solar inspection done and the work has been praised as excellent.
5 Kw Solar install
It took a while from the very start of the process ie. Booking the installation to the completion. Other than this, every thing went smoothly. The install team did a great job and I was impressed with their safety standards wearing PPE when drilling and cutting. Their uniforms were the only down fall as they a bit raggedy. All the relevant paperwork for the gov rebate was sent in one email, which made it a breeze to upload to the web site.
All in all a good job.
Very easy no problems.no issues with this company,very helpful and very polite and arrived on time could speak English cleaned up any mess
the panel installation was done with efficiency and the boys were friendly and helpful. they completed the job in a much faster time than we anticipated. it was a nice experience to see.
Best decision ever
The installation and customer service was excellent very informative, techs were very friendly nothing was too
much trouble solar was the best decision we have ever made.
Very very happy
thankyou Sunbank Solar.
Panels & Battery
From start of process to finish, nil issues. System installed when required with minimum of fuss. Never felt pressured or hounded as is the experience when dealing with other companies in this field.
stop thinking about it, get it now.
sales staff very knowledgable, they were happy to answer all my questions. Installation technicians were so professional and you could see they had pride in their work. Completed job was faultless. Was easy dealing with Sunbank Solar, and from day of ordering my 4.4KW system to installation date, i was always informed of progress. First electricity bill after installation was a shock, couldn't believe on how much it had reduced, solar system will pay it self off in no time. Should've done it years ago.
Friendly and Efficient
Was time to go ahead with Solar, and Sunbank made the right offer at the right time. Sales staff were focussed, friendly and efficient, and answered all the questions we had. Installation team were again focussed, friendly and efficient. Glad we went ahead, seeing some savings already, but summer should see us cutting the grid usage immensely.
Job worth doing.
The panel installation went without a hitch. The tradies were professional and answered all questions I asked them.
I have had no issues with this company and any questions I have asked have been dealt with professionally and promptly.
Job well done
Great product. great sales person Gary Lawson.
And the boys from Powertrans done a great job installing my 22 panels and inverter.
All I`s dotted and all T`s Crossed. Impressed!!
From my initial enquiry the response from Andrew was prompt and professional. Andrew has been totally on the ball and he has been a pleasure to deal and communicate with. Whether Andrew promised a time and date for a return phone call , email and for the Solar system installation , he delivered.The team of Michael and Joel which carried out the Solar installation were on time , pleasant , professional and customer service orientated. My newly installed Solar Energy system is working like a dream. Recommendations have therefore flowed. Thanks Andrew and all the team at Sunbank Solar.
Sun bank solar delivers
From the first phone call Andrew was brilliant Nd clearly knowledgeable. Made no promises and outlined everything clearly. Installers were great. Showed up when they said they would and got the job done. Process was a breeze. Will reccomend to friends
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