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Sunbank Solar Batteries
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David MilnPerth, WA
- Verified customer
Keeping costs down and environmentally sound
Prior to my Installation I enquired with other installers and was told my system of Solar Panels was too old to use Batteries. This was not the case. My battery was installed successfully and with no disruption with day to day living one week ahead of the original installation date.
1 comment
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Pauline RobertsonPerth, WA
- Verified customer
Love my new batteries
I added a new battery system to my existing solar system. It was so easy. Just took a phone call and everything was handled for me. The installers were fantastic, nothing was too much trouble for them. When they left everything was cleaned up. I was surprised when a month later they came back to install an upgrade. Great experience with SunBank Solar.
1 comment
Damien M.Sunbank Solar Batteries
Hi Pauline, thanks for taking the time to share the feedback from your experience with us. It's great to hear that our team took care of everything from product to installation for you. If there is an... Read more
ything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
- Verified customer
Battery installation very professional without a sales push
The battery installation process was very professional. Sun bank Solar were very honest and were very experienced about the products that they were selling and installing.
1 comment
Damien M.Sunbank Solar Batteries
Hi Ashley, thanks for taking the time to share the feedback from your experience with us. It's great to hear that our staff members were able to provide you with clear and knowledgeable information re... Read more
garding our products and installation process. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
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E NeedhamSouth West, WA
- Verified customer
Sunbank Battery Installation
My experience with Sunbank is limited to the battery installation only as I already had solar PV panels installed.
The pre install was very smooth and I was kept informed at all stages of the process including the install date.
The battery installation team arrived on time and carried out a very professional job. The team members (two) were friendly and helpful with any questions I asked them.
1 comment
Damien M.Sunbank Solar Batteries
E Needham, thank you for taking the time to share your review and positive feedback with us. It is great to hear that your installation was carried out on time and to a professional standard. If there... Read more
is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
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- Verified customer
Batteries installed with exceptional service
The battery installation was easy.
No issues with the installation, the technicians were very friendly, kept a safe distance and did the job without any mess left behind.
Really a pleasure to have them on-site.
1 comment
Damien M.Sunbank Solar Batteries
Hi Freda, thanks for sharing your feedback with us. It is great to hear that the installation and our service was exceptional. If there is anything you would like to see us improve on in the future, p... Read more
lease do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Mark BrownSouth East Queensland, QLD
- Verified customer
Great service
Sunbank delivered as they promised. They advised a date for installation and was done on that date. The installer was professional and easy to deal with. A friend had used Sunbank and that is why we went with them.
1 comment
Damien M.Sunbank Solar Batteries
Hi Mark, thanks for taking the time to share the feedback from your experience with us! It's great to here that your installation went well and on time. If there is anything you would like to see us i... Read more
mprove on in the future, please feel free to get in touch with us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
- Verified customer
Seamless
Installation was done on time. All schedules were met.
Company informed of all steps throughout the whole process and answered my queries immediately.
1 comment
Megan C.Sunbank Solar Batteries
Hi Louis, thanks for your feedback! It's great to here about your experience with us so far. If there is anything you would like to see us improve on in the future, please feel free to get in touch with us and let us know.
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Gina
- 2 reviews
- Verified customer
Brilliant
Installation was very quick and the installers where very friendly, pleasant and clean.
I haven't had any issues so far and hope it stays that way.
1 comment
Megan C.Sunbank Solar Batteries
Hi Gina,
Thanks for taking the time to share your feedback, it's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.
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Review collected in partnership with Sunbank Solar Batteries
Philip LongSouthwest, VIC
- Verified customer
A welcomed addition to our solar panels
The battery panel and additional fittings were installed in a morning by Sunbank Solar Batteries. The contractor was very professional explaining how the battery system would work and also removed any boxes/ refuse left over from the installation. There have been no issues dealing with Sunbank. They notified Powercore who service the power lines. They notified our current supplier indicating we were transferring our power supplier.
1 comment
Megan C.Sunbank Solar Batteries
Hi Philip, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
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Review collected in partnership with Sunbank Solar Batteries
Find out how Sunbank Solar Batteries compares to other Solar Retailers
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- Verified customer
money saving
I got a solar battery fitted ,the guys were great,and the app for the battery is fantastic to help maximise solar power
1 comment
Megan C.Sunbank Solar Batteries
Hi Jeffrey, thank you for taking the time to share your feedback. It's great to hear your installation went well and you've got your monitoring app up and running! If there is anything you would like ... Read more
to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
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Garry MillarPerth, WA
Electricity all done by the sun and battery
It’s has been fantastic from the people in the office to the guys who done the install. Thank you one and all I am very impressed with this company job well done
1 comment
Megan C.Sunbank Solar Batteries
Hi Garry, thanks for taking the time to share your feedback. It's great to hear about your positive experience with us, if there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
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Sjef Van Der ValkHunter Region, NSW
- Verified customer
What a pleasant experience!!
Don't you just hate it when the Tradie's turn up on time, are friendly and engaging and aren't affraid to answer questions. And then they have the nerve to do a super neat job and clean up after themselves. In all seriousness (B&J) my two electricians/installers, went above and beyond the call of duty, they spoke too me at length to discuss how and where I would prefer the battery and associated equipment mounted. I could rabbit on all day how my expectations were exceeded and how the boys took their time and never complained even though it was a pretty hot day!!!
Wouldn't hesitate for a second to recommend them!!
1 comment
Megan C.Sunbank Solar Batteries
Hi Sjef, thank you for taking the time to share your feedback. It's great to hear that we were able to exceed your expectations! If there is anything you need in the future please feel free to contact us.
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Tania WhiteSouthwest, VIC
- Verified customer
wonderful service
Solar Battery Instal was quick and efficient. Up and running immediatly. Sunbank Solar made it all happen with ease. Great staff Thankyou
1 comment
Megan C.Sunbank Solar Batteries
Hi Tania, thanks for taking the time to share the feedback from your experience with us. It's great to hear your installation was quick and efficient. If you have any queries in the future please feel... Read more
free to contact us anytime at hello(at)mysunbank.com.au.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Edward C.Sydney, NSW
- 2 reviews
- Verified customer
A great team of efficient tradies
Twelve days from order to installation. The team were on time, efficient and explained to me what they were doing. They were very professional and friendly. The whole installation only took three hours. Now to see how much we will save by having a battery. So far I would recommend this company.
1 comment
Megan C.Sunbank Solar Batteries
Hi Edward, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please feel free to contact us and let us know.
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Radio Roy
- 3 reviews
- Verified customer
Solar Battery installation
A great team to work with. From the initial enquiry through to the installation of the battery they were easy to deal with, explained every detail fully and a quick professional installation.
I would fully recommend them if you are requiring a solar battery.
Roy Jones WA
1 comment
Megan C.Sunbank Solar Batteries
Hi Roy, it's great to hear about your positive experience with our team. If you have any questions in the future please feel free to get in touch with us on 1300 28 29 30.
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- Verified customer
Sparkie Was Awesome..
I had an Everyday Solr Battery installed yesterday at my house.. The Electrician was amazing.. Super helpful, insightful and above all did the job fast and well.. Lets see how the battery goes..
1 comment
Megan C.Sunbank Solar Batteries
Hi David, thanks for sharing your feedback. It's awesome to hear that your Eveready Solar Battery installation went well. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
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Review collected in partnership with Sunbank Solar Batteries
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- Verified customer
Great solar experience
The end-to-end experience with Sunbank Solar was first class. The phone consultant was knowledgeable and listened, the techos did a neat and tidy install, and now we're saving real money
1 comment
Megan C.Sunbank Solar Batteries
Hi Tony, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
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Sam CMid North Coast, NSW
- 2 reviews
- 1 like
- Verified customer
Electricity Consumption made Easier
We recently installed a solar bank. We are happy customers. Day of installation went very smooth. Our installer also helped us get our hive app up and running. I found app easy to read. The colour coding really helped. Because of the app we are now more aware of our electricity consumption and when is the best tine to use our electrical appliances.
1 comment
Megan C.Sunbank Solar Batteries
Hi Sam, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
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David S.
- 2 reviews
Very happy
We have had some great weather and are so pleased with our solar performance. Everything was made so simple for us and we love the way the battery looks in our garage, we check it every day.
1 comment
Megan C.Sunbank Solar Batteries
Hi David, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Technicians on time, professional, polite and informative.
The installation was easy. Communication with the company very good, no issues. The app (Internet connection) is very helpful in monitoring the battery. After running for a week a technicians returned for a further check on the installation.
1 comment
Megan C.Sunbank Solar Batteries
Hi Diana, thanks for taking the time to share your feedback. It's great to hear about your installation and that you're making good use of the monitoring software. If there is anything you would like ... Read more
to see us improve on in the future please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Questions & Answers
Sophia Kotsapasasked
Hi why is the “com “ light on my battery flashing?? I keep trying to call sun bank but no one is calling me back
2 answers
Megan C.Sunbank Solar Batteries
Hi Sophia, thank you for your question. I would be more than happy to follow this up immediately for you. I have sent you a message to obtain the order number from your purchase with us so that I can find your customer file and let our technical resolutions team know about your case. In the meantime, please feel free to contact us at hello(at)mysunbank.com.au any time.
Where do I find my order number?
Brenda Martinasked
What if my meter boxes already inside my licked gate and the new battery is put next to it
Can I get a message before authorised people come to check it
2 answers
Firstly they have to notify you if they wish to enter your property and secondly they monitor the battery condition performance remotely so they should not have to enter your property unless there is a problem.
Thankyou I was reading the conditions part of the paperwork
mickwillasked
I would like to hear from anyone who has battery installed by Sunbank and is part of of a VPP plan. I am particularly interested as to what savings they are earning and what their payback period is.
I have installed A$9000 battery but cant get any help or info out of Sunbank, Members Energy or Energy Locals.
Thanks
Mick Williams
2 answers
Mick, My name is Phil Long and we have recently fitted an Eveready battery pack (5kw )to our solar system( It has 20 panels - 6kw system ). We have only just switched over to Members Energy and as yet have to receive an account from them. Our last account from Red Energy for the last three months was reduced by approximately $58.00 as the battery system was only operational for the last month. There are only two adults living at our residence and most days our battery is 95 to 100% full by evening and still has 4 to 8% capacity by next sunrise so our house is not drawing power off the grid thereby saving us money during the night. Daytime the system is set up to run off the solar generation. Reading our Red Energy bill from 26th July to 24th October 2020 we were credited with 1125kw at $0.102/kw giving us $114.75 credit. Usage off the grid amounted to 392kw at $0.28459 giving us a cost of $111.56. Our battery pack has only been operational since the beginning of mid October and we will not receive a Members Energy Account until January which will reflect our savings by employing a battery pack in conjunction with our solar panels. That $58 saving mentioned above is only an estimate. Members Energy returns have been estimated to be from $0.17 to $0.24 / kw depending on when they take power from our system be it from the battery or direct from the solar system as they said the higher returns are in peak load periods but they stated that they would not flatten the battery and always leave 5 to 10% capacity. Hope this information is what you are looking for, Phil Long.
Hello Phil,
Thanks for taking the time to answer in such detail, it has really helped me.
Your situation is much the same as mine. Your figures match mine almost exactly.
The problem I had was in getting some idea of what return I'd get from the VPP scheme
Just this morning I rang Sunbank and had a long, fruitful discussion with Ian Sinson.
He gave me some much needed info on the buyback frequency and earnings. The real important NEWS was that the buyback of the excess energy from my system comes from BOTH the battery and whats being recorded from my panels by the smartmeter at 30 mins intervals, I was originally informed in writing that this would be from the battery ONLY.
I'll let you know how I get on after getting my first account.
Thanks again
Mick Williams
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
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Damien M.Sunbank Solar Batteries
David, thank you for taking the time to share your review and positive feedback with us. It is great to hear that your installation was carried out without disruption and ahead of schedule. If there i... Read more
s anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.