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Sunbank Solar Batteries
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Tim LarrittSouth East Queensland, QLD
- Verified customer
All good so far.
Installer was very informative and efficient, explaining the process well.
Final proof will be in the pudding once set up with VPP after smart meter installed.
Look forward to savings in the future.
1 comment
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Review collected in partnership with Sunbank Solar Batteries
RidexNortheast, VIC
- Verified customer
Great product great service
Unable to be home when installation happened but excellent communication on the phone. Everything was great when I did get home. A few phone calls after installation to ensure that we were happy with everything. Well done Sunbank
1 comment
Damien M.Sunbank Solar Batteries
Hi Ridex, thank you for taking the time to share your review and positive feedback with us. It is great to hear that your installation was carried out on time and to a professional standard. If there ... Read more
is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
VettiePerth, WA
- 3 reviews
- Verified customer
Excellent customer focus and service
Scheduled via regular mobile phone contact. Friendly and polite communication and manner from the Installers. The only issue I had was the company not being aware the identified problem had actually already been rectified.
1 comment
Damien M.Sunbank Solar Batteries
Hi Vettie, thank you for taking the time to share your review and positive feedback with us. It is great to hear that our technicians were able to answer all of your questions. If there is anything yo... Read more
u would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Find out how Sunbank Solar Batteries compares to other Solar Panel Installers
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Francesco J.Sydney, NSW
- Verified customer
Sunbank Solar Battery
It was a seamless installation from Sunbank Solar Battery and apps for monitoring my solar battery 24/7
And I expect a lot of saving on my electricity bill from now on.
1 comment
Damien M.Sunbank Solar Batteries
Hi Francesco,
Thank you for taking the time to leave such great feedback regarding your solar installation! We hope you enjoy the savings your solar system brings for many years to come. If there is a... Read more
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Lanz S.
- 4 reviews
- Verified customer
Well worth it!
The entire process from sales to installation was fantastic. Knowledgeable sales people who are happy to spend time discussing the different battery types and which is the best match for your solar panels and household needs.
The installation team were fantastic. They were professional, able to answer additional questions and cleaned up all their packaging so everything was left neat and tidy.
Sun bank Solar were great to deal with and I highly recommend them.
1 comment
Damien M.Sunbank Solar Batteries
Hi Lanz, thanks for sharing your feedback with us. We are delighted to hear that the installation and our service was fantastic. If there is anything you would like to see us improve on in the future,... Read more
please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Judi A.Greater Melbourne (Outer), VIC
- Verified customer
My Sunbank Solar Battery
The installation of my battery and panels was simple with no issues whatsoever , we were so happy with the technicians knowledge and proffessionalism. Our residence was left clean and tidy.
1 comment
Damien M.Sunbank Solar Batteries
Judi, thank you for taking the time to share your review and positive feedback with us. It is great to hear that our sales team and technicians were able to answer all of your questions. If there is a... Read more
nything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Alex C.Greater Melbourne (Outer), VIC
BUYER BEWARE! No proof of results and pushy sales reps!
First of all, the company itself seems reputable and accomodating to your needs, and if I was to go ahead with the installation, I'm sure they would have been very pleasant to deal with.
However, after a 1-hour call with [Name Removed] about the Energy Plan Pilot Program, [Name Removed] pushed straight for a deposit to secure my spot! without me being able to consider the financial decision I was about to make, seemed okay at first but in hindsight just seems suspicious.
After stating what seems to be an amazing deal for a battery installa...Read more
tion of 5.5kw for $9230 as well as the "possibility" to sell stored energy for 10-20 times the standard feed-in rate, based on being apart of the virtual power plant, which sounds amazing! and in theory, should help reduce my return on income, I was excited, to say the least. However, all I could base my decision on was [Name Removed] telling me the figures saying "we sold energy for $$ on Monday $$ on Tuesday and $$ on Friday", which for all I know is part of their sales tactics, there was no data provided to say I was going to be getting these figures. Even when asked for, they wouldn't give me any data to get any sort of idea of what I could expect. I can only assume that if they are not willing to give out the data, their deal isn't all it cracked up to be so BUYER BEWARE.3 comments
Damien M.Sunbank Solar Batteries
Hi Alex, thank you for taking the time to share your feedback.
I am sorry to hear that you were disappointed by your quotation process with us and sincerely apologise for any miscommunication regardi... Read more
ng the Energy Pilot Program and the VPP and I can assure you this is not up to our usual standards and process.Hi Damian,
I would be more interested in receiving factual data about past trading prices, figures about how much I would receive based on trading prices and the battery selected for me, and informa... Read more
tion about the return on investment, rather than having trading prices spoken to me over the phone.After a call from a different sales rep Ian, there was a lot more clarification around the data and what I was signing up for.
Ian was much more understanding and wanting to help me make a good decisi... Read more
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Peter Nash
- 2 reviews
- Verified customer
Notice the energy reduction straight away once online
The panels were installed on the day it was scheduled and the electricians who installed them were most professional and explained to me where they were at at all stages. The only problem was getting them checked by SolarVic technician as they apparently we snowed under but it was done today 20 days after installation. Sunbank Solar were quite professional in keeping me up to date. Now we can move to the next stage of battery installation due next week
1 comment
Damien M.Sunbank Solar Batteries
Hi Peter, thanks for taking the time to share the feedback from your experience with us! It's great to hear that our team was professional and informative during your installation. If there is anythin... Read more
g you would like to see us improve on in the future, please feel free to get in touch with us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
David MilnPerth, WA
- Verified customer
Great experience
The process of installation was simple. Did not have any issues at all from start to finish. The system works well. I will await a bill to find out exactly how much I save.
1 comment
Damien M.Sunbank Solar Batteries
Hi David, thanks for taking the time to share the feedback from your experience with us. We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to ha... Read more
ve you on board. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Find out how Sunbank Solar Batteries compares to other Solar Panel Installers
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- Verified customer
Professional all the way
The installers arrived early (around 8am) spent time assessing the best position to ensure they didn't cause any damage to the house but had the battery as close as possible to the necessary objects - Electricity meters, Solar panel box on the house wall, etc.
They worked quickly but carefully ensuring no damage was done. Apart for a short break for lunch they worked through to 4:30pm which included rechecking all the fittings, checking that i understood how to use the app to check the information from the system and cleaning up to make sure the area was even tidier than when they arrived.
Professional and proud to be able to complete the job to my fullest satisfaction.
1 comment
Damien M.Sunbank Solar Batteries
Jim, thank you for taking the time to share your review and positive feedback with us. It is great to hear that your app is up and running and the installation went well. If there is anything you woul... Read more
d like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Get quotes from Solar Panel Installers servicing your area
Answer a few questions about your needs and receive up to 3 quotes.
Darryn HowardGreater Melbourne (Outer), VIC
- Verified customer
My new batteries are excellent
Sunbank Solar have impressed me with their exceptional customer service and attention to detail. The sales team answered all my queries without hesitation. Their knowledge of the product was outstanding and it left me totally confident that I would achieve the outcomes that they promised. The installation technicians arrived at the exact time that they said they would and even called me 30 minutes prior to arriving. They cleaned up the site after the installation and provided me a detailed explanation of the batteries that were installed and an...Read more
swered any questions i had at the time. The sales team made several follow-up calls to insure that I was happy with the service. The quality of the installation is excellent. I highly recommend SUNBANK SOLAR. A+++ In my opinion.1 comment
Damien M.Sunbank Solar Batteries
Darryn, thank you for taking the time to share your review and positive feedback with us. It is great to hear that our sales team and technicians were able to answer all of your questions. If there is... Read more
anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Pauline RobertsonPerth, WA
- Verified customer
Love my new batteries
I added a new battery system to my existing solar system. It was so easy. Just took a phone call and everything was handled for me. The installers were fantastic, nothing was too much trouble for them. When they left everything was cleaned up. I was surprised when a month later they came back to install an upgrade. Great experience with SunBank Solar.
1 comment
Damien M.Sunbank Solar Batteries
Hi Pauline, thanks for taking the time to share the feedback from your experience with us. It's great to hear that our team took care of everything from product to installation for you. If there is an... Read more
ything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
- Verified customer
Battery installation very professional without a sales push
The battery installation process was very professional. Sun bank Solar were very honest and were very experienced about the products that they were selling and installing.
1 comment
Damien M.Sunbank Solar Batteries
Hi Ashley, thanks for taking the time to share the feedback from your experience with us. It's great to hear that our staff members were able to provide you with clear and knowledgeable information re... Read more
garding our products and installation process. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
E NeedhamSouth West, WA
- Verified customer
Sunbank Battery Installation
My experience with Sunbank is limited to the battery installation only as I already had solar PV panels installed.
The pre install was very smooth and I was kept informed at all stages of the process including the install date.
The battery installation team arrived on time and carried out a very professional job. The team members (two) were friendly and helpful with any questions I asked them.
1 comment
Damien M.Sunbank Solar Batteries
E Needham, thank you for taking the time to share your review and positive feedback with us. It is great to hear that your installation was carried out on time and to a professional standard. If there... Read more
is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
- Verified customer
Batteries installed with exceptional service
The battery installation was easy.
No issues with the installation, the technicians were very friendly, kept a safe distance and did the job without any mess left behind.
Really a pleasure to have them on-site.
1 comment
Damien M.Sunbank Solar Batteries
Hi Freda, thanks for sharing your feedback with us. It is great to hear that the installation and our service was exceptional. If there is anything you would like to see us improve on in the future, p... Read more
lease do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Find out how Sunbank Solar Batteries compares to other Solar Panel Installers
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Mark BrownSouth East Queensland, QLD
- Verified customer
Great service
Sunbank delivered as they promised. They advised a date for installation and was done on that date. The installer was professional and easy to deal with. A friend had used Sunbank and that is why we went with them.
1 comment
Damien M.Sunbank Solar Batteries
Hi Mark, thanks for taking the time to share the feedback from your experience with us! It's great to here that your installation went well and on time. If there is anything you would like to see us i... Read more
mprove on in the future, please feel free to get in touch with us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Get quotes from Solar Panel Installers servicing your area
Answer a few questions about your needs and receive up to 3 quotes.
- Verified customer
Seamless
Installation was done on time. All schedules were met.
Company informed of all steps throughout the whole process and answered my queries immediately.
1 comment
Damien M.Sunbank Solar Batteries
Hi Louis, thanks for your feedback! It's great to here about your experience with us so far. If there is anything you would like to see us improve on in the future, please feel free to get in touch with us and let us know.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Gina
- 2 reviews
- Verified customer
Brilliant
Installation was very quick and the installers where very friendly, pleasant and clean.
I haven't had any issues so far and hope it stays that way.
1 comment
Damien M.Sunbank Solar Batteries
Hi Gina,
Thanks for taking the time to share your feedback, it's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Philip LongSouthwest, VIC
- Verified customer
A welcomed addition to our solar panels
The battery panel and additional fittings were installed in a morning by Sunbank Solar Batteries. The contractor was very professional explaining how the battery system would work and also removed any boxes/ refuse left over from the installation. There have been no issues dealing with Sunbank. They notified Powercore who service the power lines. They notified our current supplier indicating we were transferring our power supplier.
1 comment
Damien M.Sunbank Solar Batteries
Hi Philip, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
- Verified customer
money saving
I got a solar battery fitted ,the guys were great,and the app for the battery is fantastic to help maximise solar power
1 comment
Damien M.Sunbank Solar Batteries
Hi Jeffrey, thank you for taking the time to share your feedback. It's great to hear your installation went well and you've got your monitoring app up and running! If there is anything you would like ... Read more
to see us improve on in the future, please do not hesitate to contact us and let us know.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Sunbank Solar Batteries
Questions & Answers
Sophia Kotsapasasked
Hi why is the “com “ light on my battery flashing?? I keep trying to call sun bank but no one is calling me back
2 answers
Damien M.Sunbank Solar Batteries
Hi Sophia, thank you for your question. I would be more than happy to follow this up immediately for you. I have sent you a message to obtain the order number from your purchase with us so that I can find your customer file and let our technical resolutions team know about your case. In the meantime, please feel free to contact us at hello(at)mysunbank.com.au any time.
Where do I find my order number?
Brenda Martinasked
What if my meter boxes already inside my licked gate and the new battery is put next to it
Can I get a message before authorised people come to check it
2 answers
Firstly they have to notify you if they wish to enter your property and secondly they monitor the battery condition performance remotely so they should not have to enter your property unless there is a problem.
Thankyou I was reading the conditions part of the paperwork
Margo d.asked
Does anyone know what type of batteries are on offer
1 answer
Damien M.Sunbank Solar Batteries
Hi Margo, our full range of batteries available can be seen here - https://mysunbank.com.au/solar-batteries/.
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | Approved Retailer |
Solar Connection Type | Grid-Connected, Hybrid and Off-Grid |
Visit official website
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Damien M.Sunbank Solar Batteries
Hi Tim, thanks for taking the time to share the feedback from your experience with us. It's great to hear that our team took care of everything from product to installation for you. If there is anythi... Read more
ng you would like to see us improve on in the future, please do not hesitate to contact us and let us know.