??!
1 photo
Sunbank Solar Batteries

Sunbank Solar Batteries (page 2 of 6)

4.3 from 154 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (73)
  • Product Quality
    4.8 (74)
  • Return Claim MadeYes (0) · No (79)
  • Customer Service
    4.9 (78)
  • Warranty Claim MadeYes (0) · No (79)
  • Purchase Price$7,334.42
  • Timeliness
    4.9 (28)
  • Job Satisfaction
    5.0 (25)
  • Rates and Fees
    4.6 (22)
  • Installation
    4.9 (69)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Sjef Van Der Valk

Sjef Van Der ValkHunter Region, NSW

  • Verified customer

What a pleasant experience!!

published

Don't you just hate it when the Tradie's turn up on time, are friendly and engaging and aren't affraid to answer questions. And then they have the nerve to do a super neat job and clean up after themselves. In all seriousness (B&J) my two electricians/installers, went above and beyond the call of duty, they spoke too me at length to discuss how and where I would prefer the battery and associated equipment mounted. I could rabbit on all day how my expectations were exceeded and how the boys took their time and never complained even though it was a pretty hot day!!!

Wouldn't hesitate for a second to recommend them!!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size14 KW
Panel PurchasedTesla Powerwall ll
Warranty Claim MadeNo
Purchase Price$12,250.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Sjef, thank you for taking the time to share your feedback. It's great to hear that we were able to exceed your expectations! If there is anything you need in the future please feel free to contact us.

Review collected in partnership with Sunbank Solar Batteries

Tania White

Tania WhiteSouthwest, VIC

  • Verified customer

wonderful service

published

Solar Battery Instal was quick and efficient. Up and running immediatly. Sunbank Solar made it all happen with ease. Great staff Thankyou

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.1 KW
Panel PurchasedEveready solar battery storage
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Review collected in partnership with Sunbank Solar Batteries

Edward C.

Edward C.Sydney, NSW

  • 2 reviews
  • Verified customer

A great team of efficient tradies

published

Twelve days from order to installation. The team were on time, efficient and explained to me what they were doing. They were very professional and friendly. The whole installation only took three hours. Now to see how much we will save by having a battery. So far I would recommend this company.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Edward, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please feel free to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

Solar Panel Installers

Find out how Sunbank Solar Batteries compares to other Solar Panel Installers

Know better, choose better.

Compare all
Radio Roy

Radio Roy

  • 3 reviews
  • Verified customer

Solar Battery installation

published

A great team to work with. From the initial enquiry through to the installation of the battery they were easy to deal with, explained every detail fully and a quick professional installation.
I would fully recommend them if you are requiring a solar battery.
Roy Jones WA

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Roy, it's great to hear about your positive experience with our team. If you have any questions in the future please feel free to get in touch with us on 1300 28 29 30.

Review collected in partnership with Sunbank Solar Batteries

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
  • Verified customer

Sparkie Was Awesome..

published

I had an Everyday Solr Battery installed yesterday at my house.. The Electrician was amazing.. Super helpful, insightful and above all did the job fast and well.. Lets see how the battery goes..

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.1 KW
Panel PurchasedEveready
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi David, thanks for sharing your feedback. It's awesome to hear that your Eveready Solar Battery installation went well. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

  • Verified customer

Great solar experience

published

The end-to-end experience with Sunbank Solar was first class. The phone consultant was knowledgeable and listened, the techos did a neat and tidy install, and now we're saving real money

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10.2 KW
Panel PurchasedEveready soalr battery
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Tony, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

Sam C

Sam CMid North Coast, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Electricity Consumption made Easier

published

We recently installed a solar bank. We are happy customers. Day of installation went very smooth. Our installer also helped us get our hive app up and running. I found app easy to read. The colour coding really helped. Because of the app we are now more aware of our electricity consumption and when is the best tine to use our electrical appliances.

Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Sam, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

David S.

David S.

  • 2 reviews

Very happy

published

We have had some great weather and are so pleased with our solar performance. Everything was made so simple for us and we love the way the battery looks in our garage, we check it every day.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi David, thanks for taking the time to share your feedback. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

  • Verified customer

Technicians on time, professional, polite and informative.

published

The installation was easy. Communication with the company very good, no issues. The app (Internet connection) is very helpful in monitoring the battery. After running for a week a technicians returned for a further check on the installation.

Product Quality
Trustworthiness
Customer Service
Timeliness
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedSunbank solar
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Review collected in partnership with Sunbank Solar Batteries

Solar Panel Installers

Find out how Sunbank Solar Batteries compares to other Solar Panel Installers

Know better, choose better.

Compare all
  • Verified customer

Fantastic! Loving saving the money.

published

Installation was very easy, the company were very prompt, polite and professional. My experience has only been positive with the company. Highly recommend Sunbank Solar they are very good. Thanks

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedEveryready
Warranty Claim MadeNo
Purchase Price$9,000.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Janine, thanks for taking the time to provide your feedback. It's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
ponytail man

ponytail manHunter Region, NSW

  • Verified customer

one of the best things i have ever done.

published

the first words that come to mind are perfection, excellence, understanding. from the very first talk with this company everything has been honest and caring. you are spoken to not as a dollar sign but as a person. i only required battery connection and have found everything fine. the installer did a very professional job and explained all details in a language that i could understand.i could not recommend sunbank solar any higher. i tell everyone just how good this company was and still are. by, ponytail man.

Value for Money
Product Quality
Trustworthiness
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size2.9 KW
Panel Purchasedhive
Warranty Claim MadeNo
Purchase Price$6,000.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi, thanks for taking the time to share your feedback. We're pleased to hear about your positive experience with us. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

  • Verified customer

Enjoy not yelling to tell everyone to turn the lights out

published

the site visit before the installation made the install go very smoothly. The System is working really well and we are very happy with the whole job from our first contact to the completion.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Bruce, thanks for taking the time to share your feedback. It's great to hear about your experience with us, if there's anything you would like to see us improve on in the future please do not hesitate to get in touch.

Review collected in partnership with Sunbank Solar Batteries

eaglem

eaglemPerth, WA

  • 3 reviews
  • 1 like
  • Verified customer

Quite happy with the product.

published

Only required the Battery to be installed and that went without a hitch and the system works well. The compamy seems to be very helpful and I've had no adverse issues with them.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedThe Hive 3 Battery system was installed
Warranty Claim MadeNo
Purchase Price$8,880.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Eaglem, thanks for taking the time to share your feedback. It's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

  • Verified customer

Impressed with product

published

Very efficient company. Installers were excellent. Punctual, personable and very neat.
Very happy with battery performance. Had minor issues with using app but getting to understand it. Staff were very helpful when I rang re this issue.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedHive
Warranty Claim MadeNo
Purchase Price$7,000.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Review collected in partnership with Sunbank Solar Batteries

  • Verified customer

Great company to deal with - recommend them to everyone.

published

We had a battery installed and they were -
Very professional at all times.
Plenty of communication from them.
Very friendly people from the receptionist to the installers.
Installers were clean and very polite.
Did the job as quick as they could and cleaned up afterwards.
Happy to recommend them.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedN/A
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Julie, thanks for taking the time to share your feedback. It's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

Solar Panel Installers

Find out how Sunbank Solar Batteries compares to other Solar Panel Installers

Know better, choose better.

Compare all
  • Verified customer

Great simple system

published

I had the Battery system installed a couple of weeks now, so haven't had much of a chance to really see the benefits yet (especially being in winter) but I use the app which is interesting to be able to monitor the usage of the house and see when and what is drawing power.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedN/A
Warranty Claim MadeNo
Purchase Price$1.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Mark, thanks for taking the time to provide us with your feedback. If there is anything you would like to see us improve on in the future, please do not hesitate to get in touch with us and let us know.

Review collected in partnership with Sunbank Solar Batteries

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
  • Verified customer

Can’t believe the savings!

published
Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Review collected in partnership with Sunbank Solar Batteries

Elizabeth Macrae

Elizabeth MacraeSouthwest, VIC

  • Verified customer

So very helpful

published

Sunbank Solar were fantastic in supporting me through the process of deciding and then purchasing my Hive Battery. They very patiently supported me with my myriad of questions. They guided me through each step of the installation and I knew what was happy at each time. The installers were very fast and efficient and everything happened when Sunbank said it would. On every level I found the company excellent.

Value for Money
Product Quality
Customer Service
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.8 KW
Panel PurchasedHive
Warranty Claim MadeNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Elizabeth, thank you for taking the time to share your feedback. It's great to hear about your experience with us so far. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.

Review collected in partnership with Sunbank Solar Batteries

ross

rossPerth, WA

  • Verified customer

found the whole process excellent

published

found the team that installed the panels were very well organised, did the job very quickly, even worked through rain showers, cleaned up well and took away rubbish and left no mess

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$9,880.00
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Review collected in partnership with Sunbank Solar Batteries

Really happy!

published

Our experience with Sunbank was fantastic from the start. Quote was accurate and easy. Installation was no fuss, installers were polite and answered a few questions we had about the product.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
See all answers
1 comment
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Amanda, thanks for sharing your feedback. It's great to hear about your positive experience with us. If there is anything you would like to see us improve on in the future, please do not hesitate to contact us and let us know.

Page 2 of 6
See all Sunbank Solar Batteries reviews

Questions & Answers

Sophia Kotsapas

Sophia Kotsapasasked

Hi why is the “com “ light on my battery flashing?? I keep trying to call sun bank but no one is calling me back

2 answers
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Sophia, thank you for your question. I would be more than happy to follow this up immediately for you. I have sent you a message to obtain the order number from your purchase with us so that I can find your customer file and let our technical resolutions team know about your case. In the meantime, please feel free to contact us at hello(at)mysunbank.com.au any time.

Sophia Kotsapas
Sophia Kotsapas

Where do I find my order number?

Brenda Martin

Brenda Martinasked

What if my meter boxes already inside my licked gate and the new battery is put next to it
Can I get a message before authorised people come to check it

2 answers
Philip Long
Philip Long

Firstly they have to notify you if they wish to enter your property and secondly they monitor the battery condition performance remotely so they should not have to enter your property unless there is a problem.

Brenda Martin
Brenda Martin

Thankyou I was reading the conditions part of the paperwork

Margo d.

Margo d.asked

Does anyone know what type of batteries are on offer

1 answer
Sunbank Solar Batteries
Damien M.Sunbank Solar Batteries

Hi Margo, our full range of batteries available can be seen here - https://mysunbank.com.au/solar-batteries/.

Get an answer from our members and Sunbank Solar Batteries representatives

Details

CategorySolar Panel Installers and Solar Retailers
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid

Visit official website

Other Solar Panel Installers

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.