9Sunbeam Barista Max EM5300

Sunbeam Barista Max EM5300

 Verified
9Sunbeam Barista Max EM5300
3.4

179 reviews

PositivevsNegative
59% · 10663 · 35%

Reviews

179 reviews
Gaurav Girdhar
Gaurav GirdharSydney, NSW2 posts
  EM5300S

Slow discharge

Coffee maker struggles to pump through even the most coursely ground coffee beans (grinder set to 30) with minimal tamping and without filling the wand fully. I've had it for about 7 months and it seems to be getting worse. Rest of the machine works fine. Show details
Sunbeam
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Steve
Steve
  EM5300K

Wand is dripping

Hi, I've sent multiple emails to support and no response since July.... my steamer wand is dripping water well after steaming. It was initially dripping at the top of the wand and now through the wand it drips a lot.
Sunbeam
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Taryn S.
Taryn S.Greater Melbourne (Metropolitan), VIC
  EM5300S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Sunbeam
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Henry
HenryMelbourne5 posts
  EM5300S

No crema

I could achieve a crema with my $60 Kmart machine, I’d thought I’d upgrade, but so far this machine does a worse job. No crema at all and it’s difficult to produce milk foam. I’m using the same beans I had been using with my cheap machine.

I’ll continue to fiddle around with the grinder but I’m beginning to suspect this is just a dud machine and is not producing the pressure required. I wish I read these reviews closer before purchasing. Show details

Build Quality
Cleaning & Maintenance
Sunbeam
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Nass
Nass
  EM5300S

Leaking water

My machine is leaking water (similar to comments below) and not bringing anymore water up from the reservoir to the steam wand so I can't even run it through a cleaning cycle. Can you please advise what to do? Show reply
Elle S
Elle S3 posts
  Barista Max EM5300

Doesn’t last longer than 12 months

This is the 2nd Barista Max Machine we’ve had as the first was replaced under warranty for the same issue. The first started leaking water out of the group head and the wand. Machine was replaced. 8 months later, the same issue. We always followed instructions for use and cleaning. This is so disappointing as I love this machine, but from what I have read this is a common issue with the Batista Max. I now need to purchase another but I’m afraid I’ll have to go with another brand, it’s just not worth it having to get a new machine every 12 months. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
MIhajlo S.
MIhajlo S.South East Queensland, QLD4 posts
  EM5300S

Perfect machine while lasted

I have been using this machine for the past 18 months making 4-6 cups per day on average. Everything was fine untill one day the milk steamer started playing up which broke the selector beteween the shots and the milk steamer.

Tried repairing with Sunbeam authorized repaired only to charge me $50 and let me know that Sunbeam can not provide the part.

Tried a couple more places and it seems like no one can supply the part and all blaming the vendor.

Have placed an order for the part more then 3 months ago and still no sigh of delivery.  Show details ·  3

Value for Money
Noise Level
Jay Marquardt
Jay MarquardtSydney Surrounds, NSW3 posts
  EM5300S

Perfect coffee machine for home brewing

If you’re considering a coffee machine for your home and don’t want to spend a high price tag this one is great. Very easy setup. The coffee grinder works great. It’s compact. Everything you need. We are saving hundreds of dollars by not going to the coffee shop and to my surprise making equally good coffee right at home. Show details
Noise Level
Jules
Jules5 posts
  Barista Max EM5300

Great Machine BUT for only 18months!

Worked really well for just under 2 years. Making an average of about one coffee every two days. Took particular care to clean regularly. Water started hissing from inside the machine... lost pressure. Took to a repairer and it's going to cost $200-$250 to repair. Lost $50 on the checking of it and now as it's not worth it. Definitely not a reasonable use time for a nearly $500 machine. Very disappointed.  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Jules
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Steve
Steve7 posts
  EM5300S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Pete
Pete3 posts
  EM5300S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
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Jessica Wright
Jessica WrightMid North Coast, NSW3 posts
  EM5300S

Love my machine until it has started leaking water from the base

Has spouted to many what a great machine this is for coffee lovers.
Sadly it has started leaking water from the base in the past week,
We have always made sure to clean as recommended if not before due but are now left feeling a little let down.
We have searched the web and cannot find anything that explains why or how any help would be great!
We are out of warranty but I guess I just expected better for the price! Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
sonia2000
sonia2000Sydney, NSW8 posts
  EM5300K
Keith
KeithSouth East Queensland, QLD9 posts
  EM5300S

Sunbeam Have Done It Again!

Received this as a birthday gift from my family. I had a Sunbeam Cafe Crema previously and gave it away when we went overseas for an extended time. It was just brilliant and exceptional quality for the money.
The Barista Max is likewise brilliant and a step up in performance with a built in coffee grinder.
Best value for money on the market. Show details
Mandy12
Mandy12Perth, WA19 posts
  EM5300S

Great Machine - easy to use

I’ve had my machine 2 years now, haven’t had any issues with this product at all.

It is easy to use, and clean.

The water tank on the back of the machine is easy to fill and lasts long enough to get 2-3 long black coffees before needing a refill.

The easy to use grinder that lets you adjust the coarseness of the grinds to your taste.

I make stronger coffee so I tend to find making one coffee at a time when guests visit is a bit time consuming, and does require a decent amount of bench space for the machine and making the coffees.

It is essential to clean the milk frother and other parts straight after use to avoid parts clogging up.

I would recommend to others to buy. Show details

Value for Money
Noise Level
MoJo
MoJoSouth East Queensland, QLD2 posts
  EM5300S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Semi-Automatic and Manual Coffee Machines

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Courtney
Courtney Metropolitan Adelaide, SA
  EM5300S

Simple, effective and on par with newer models

This machine does everything the more expensive machines do, simpler ! This produces excellent coffee for the price. Very impressed with the quality and taste this machine produces. Has never missed a beat. Would be good if it had a descale option though Show details
Cleaning & Maintenance
Noise Level
Jaromir K.
Jaromir K.
  EM5300K

My first espresso machine - happy with it!

My first espresso machine - I am happy with it. I have had it for a couple of moths, so far, so good. It was also much cheaper than other somilar product.  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Nicola
Nicola2 posts
  EM5300S

Great though issues only after 19months

Hi, loved this coffee machine, however only 19 months past purchase the steamer has stopped working at full capacity and not able to froth the milk anymore. We have tried cleaning the machine and nozzel/steam wand, which we do regularly. The store we purchased from stated only 12 month warranty. Bit disappointed as only 7months past warranty and now not able to use. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
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HHH
HHH2 posts
  EM5300K

Buyers regret

The manual for this machine says to keep practicing. I am getting sick of practicing and getting a coffee that is over extracted or under extracted. I adjust the grind, add more or less coffee, tamp more or less. It is never ending as are the sub-optimal coffees. I wish my ancient Sunbeam machine hasn't died. You just added the ground coffee. Great crema everytime. I am yet to achieve that with this machine. I am a scientist so I am methodical about small changes for improvement but I am just beginning to think this machine is just a bloody dud. All i want is a nice black coffee with crema and the taste i now the beans should have from using the same brand for ages.

Buy something else is my advice.  Show details

Cleaning & Maintenance
Noise Level
Milk Frothing
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Isaac T
Isaac TGippsland, VIC7 posts
  EM5300K

Coffee grinder/hopper does not work

The grinder does not work out of the box - no coffee ground will come out.
Sunbeam promised to send out a replacement but nothing after 2 weeks. They said they have missed the order and try to organise another one now. But they can't send it out via express post or can they provide a tracking number so I have no idea when it will arrive or if it will actually arrive. So I am left with 3weeks of no coffee as a result.
Buyer beware. I will file for a refund if there is still no good outcome after a week. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
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Cat
CatSouth East Queensland, QLD2 posts
  EM5300K
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
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BrianJ541
BrianJ541Sydney, NSW5 posts
  EM5300K
Noise Level
Consistency
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Kelly
Kelly Metropolitan Adelaide, SA2 posts
  Verified EM5300S

Terrible

Purchased this coffee machine less than a week ago and the espresso come out watery with no taste. The machine is mostly plastic and looks extremely cheap. I would like appliances online to refund for a different coffee machine but I doubt they will after reading their refund policy.  Show details
Ease of Use
Cleaning & Maintenance
Kelly
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Appliances online have been extremely helpful and provided prompt responses to my emails and will allow me to exchange for another coffee machine. Thank you appliances online

OzRattler
OzRattlerSydney, NSW25 posts
  EM5300S

Started rough - after sales support BRILLIANT and a very nice machine

Simply put - Machine #1 leaked - reported it and replaced. Impressed with sales support.
#2 lasted longer then leaked only worse + grind was never able to be fine. Reported leak here and replaced.
#3 arrived AS PROMISED = fantastic customer support. Early observations are:
* Grind is superior;
* Water pressure and pours are far better;
* Leaner / cleaner machine, and
again, fantastic after sales support. Even if this one fails; which I pray it does not; I remain happy with Sunbeam as they did all they should as per the ACCC laws AND did it when and how they said they would.

Thanks and grab one. Friends with other models have had dramas with zero support.

Recommended by me!! Show details

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
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Rebekah E.
Rebekah E.5 posts
  Barista Max EM5300

Internal leak after 18months

The machine worked really well for 18 months. Then an internal leak zapped my husband. Only have 12 month warranty. This is epic fail for expensive machine. Sumbeam said would replace it, but have not done so after 4 months waiting. Feel very unhappy with what was a reliable brand.  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
Sunbeam   DM   
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Semi-Automatic and Manual Coffee Machines

Find out how Sunbeam Barista Max EM5300 compares to other Semi-Automatic and Manual Coffee Machines

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Jackson
JacksonSouthwest, VIC6 posts
  Barista Max EM5300

Died after ONE DAY

Got this as a gift, looks awesome, made 2 great coffees. Woke up the next morning to make some more coffee. The machine wouldn't even turn on. Changed power points, tried everything. It is dead.

By reading other reviews I'm not convinced this won't happen again. I will be looking for a more reliable machine if I can. It's a shame because it was a very thoughtful gift but no product should die after 1 use. Show details

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
Sunbeam
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AMR
AMRSydney, NSW2 posts
  Verified Barista Max EM5300
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
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Consistency
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trompfy
trompfyGreater Melbourne (Outer), VIC441 posts
  Verified EM5300S

The best coffee machine for your home

I bought this for when I move into my own unit in March 2021 so I can make different types of coffee for when my family and friends come over. The staff were kind and thoughtful to me and the service was fantastic. They refunded me $289 on Wednesday 31st March 2021 since they gave me a display model when I asked for a brand new one sealed in box. Show details ·  1
ScottyP
ScottyPNSW, 225632 posts
  Fair Incentive Ambassador Review EM5300S
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Ash and Nora
Ash and NoraGold Coast37 posts
  Ambassador Review EM5300S
Cleaning & Maintenance
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Deviot
DeviotSouth East Queensland, QLD27 posts
  Fair Incentive Ambassador Review EM5300S
Value for Money
Cleaning & Maintenance
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Milk Frothing
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Inal
InalNSW, 226334 posts
  Ambassador Review EM5300S
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KillaWhat
KillaWhatSouth-Eastern Region, NSW96 posts
  Ambassador Review EM5300S
Ease of Use
Noise Level
Milk Frothing
sahri
sahriCentral Queensland, QLD58 posts
  Ambassador Review EM5300S
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CRE8r61
CRE8r61Greater Melbourne (Outer), VIC60 posts
  Ambassador Review EM5300S
Noise Level
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Semi-Automatic and Manual Coffee Machines

Find out how Sunbeam Barista Max EM5300 compares to other Semi-Automatic and Manual Coffee Machines

Know better, choose better.

Compare all
Sue
SueTasmania60 posts
  Ambassador Review EM5300S
Matt
MattGippsland, VIC4 posts
  EM5300S

Brilliant Machine

Fantastic little barista coffee machine.
The package is excellent by having grinder onboard for a fresh grind (on No. 22 at the moment for a good size coffee grind, but it depends on the roast date etc.).
Coffee extraction and brewing is fantastic (always use double shot in a cup.
Last but not least is the milk frothing which is excellent if you know how to froth milk.
Sunbeam have designed the machine so well with attention to details as well as the built quality. Don’t waste your money on capsule machines and get one of these if you’re a coffee drinker, well worth every single cents.
Only issue was with the portafilter head surface de-coloured! Still does the job, but looking to see if I can replace it.  Show details ·  1
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Helen McNaught
Helen McNaught2 posts
  Barista Max EM5300

Awesome coffee daily........ but

Absolutely love the machine which I bought my husband right before Christmas. Only complaint is we get more coffee over the counter than in the 2 cup ‘collect’ thing
Have tried collecting less coffee before tapping but still pretty messy.
Apart from that very happy.  Show details ·  3
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
UpYours
UpYoursCanberra 2600, ACT152 posts
  Fair Incentive Ambassador Review EM5300S
Ease of Use
Consistency
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