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Sunbeam Contact Grill and Sandwich Press GC7800 / GC7850B

Sunbeam Contact Grill and Sandwich Press GC7800 / GC7850B

GC7850B, GC7800
3.5 from 24 reviews · View Statistics
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Reviews

3.5
24 reviews
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    Rubbish

    published

    Tried posting a bad review but was unable to, this product should not be available, nonstick surface blisters and when I contacted support I was told that they would rectify it, it’s been 3 months and no response, poor quality, poor service, stay away

    Purchased for $99.00.

    Incentivised Review No
    MEL
    MELMelbourne
    • 2 reviews

    Indicator Covers fall off - third time

    published

    Grill works OK but the plastic indicator covers fall off as already mentioned in other reviews. Disappointing response from Sunbeam even though the unit is well out of warranty this is the 3rd time this has happended. Obviously it is a fault that has happened to others too. I will not use it now as I feel the unit is unsafe with a gaping hole in the top. It also took Sunbeam 4 weeks to respond to my concerns with two prompts from me - not good enough.

    Date PurchasedDec 2016

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    Great while it lasted

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    JosieJo2000
    JosieJo2000Perth, WA
    • 73 reviews
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    Need a new one every year

    published

    The grill is great when it works, like a lot of Sunbeam products. We use our for toasted sandwiches and grilling meat. It heats up fast and is quite easy to clean. BUT, we are on our third one. Just after the product it out of warranty the coating starts to come off which makes it inefficient and I would guess unhealthy. Food starts to stick and you can no longer clean it. The reason we keep buying it is that we can usually find one on special for less than $80 but it shouldn't be a disposable item. We've also had problems with a Sunbeam water filter / chiller (just over 12 months and it dies) and the icemaker (had to have several replaced under warranty). Sunbeam just don't make products that last.

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    Questions & Answers

    Sean Lim
    Sean Limasked
    Contact Grill and Sandwich Press GC7800 / GC7850B

    Are there older versions with the same model number?
    We recently bought one to replace an even older one. The new one doesn’t look anything like any of the pictures corresponding to the model number on the sandwich press.

    3 answers
    Sunbeam
    Customer SupportSunbeam

    Hi Sean,
    We have replaced the old models to ensure that each model adheres to industry’s touch temp requirements.
    We had to do minor design changes which unfortunately does not enable the current / new design to stand up for storage.
    We are in the process of fixing this, but rest assured that each product still performs the same.
    Thanks

    Sean Lim
    Sean Lim

    It was a major design change if the hinge gets thinner and the appliance will no longer stand up. This one is garbage compared to the one we are replacing. The hinges seem pathetic and will not hold the plates parallel making it difficult to put 3 sandwiches in the press. Not being able to stand up makes it hard to store and almost a deal breaker. Luckily I have skills and will build something and attach it to the arms to solve this oversight.
    The even older one with 2 flat plates, takes 6 slices of bread, temperature control knob and decent hinges was the best. Seems like quality is being sacrificed for profits.

    Sunbeam
    Customer SupportSunbeam

    Hi Sean,
    Safety is our top priority, so please do not alter the appliance. I have just sent you a private message to help you solve the matter.
    Thanks

    skye
    skyeasked
    Contact Grill and Sandwich Press GC7800 / GC7850B

    The hinge screws came loose after few uses and now one of them is lost. We tried contact the Sunbeam center and they couldn't provide any replacement part not the service center. We can't use the grill now.. Probably won't buy the product again.

    No answers
    Kaz B.
    Kaz B.asked
    Contact Grill and Sandwich Press GC7800

    Did you end up answering the above query about the press being lopsided? How can this be adjusted?

    1 answer
    Sunbeam
    Customer C.Sunbeam

    Hi Kaz B, not really sure why it would be lopsided, maybe something to do with the dial?
    Please give our team a call on1300 881 861 so we can offer you further assistance...

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    Sunbeam Contact Grill and Sandwich Press GC7800 / GC7850B

    Details

    Compare both Sunbeam Contact Grill and Sandwich Press GC7800 / GC7850B
    CategoryGrills and Sandwich PressesGrills and Sandwich Presses
    Price (RRP) $99.95$109
    Release dateNov 2006
    Compare both Sunbeam Contact Grill and Sandwich Press GC7800 / GC7850B

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