Even when bread to be toasted is on highest setting, it needs to be cooked a second time. We purchased your brand because we trusted it. The toaster was like this from first use so we just decided to put up with it while in our caravan then when we return home we'd purchase a decent brand.

Worst toaster I've ever had, and I've had some bad ones the last few years. They all seem to have the same cheap elements from the same Chinese factory with the same poor level of performance, reliability and quality control. This one wouldn't even brown the toast on maximum. Had to put it back in to brown just one side, then turn it over to brown the other side. By the time it was finished we had big, dry, hard croutons, not toast.

You might be lucky and get one with good elements, if not and you really want this one, just keep returning it until you get one that works properly. This is a cheap, and cheaply made, toaster but not that cheap you should have to pay for a product that doesn't do the job.

Firstly, This toaster is stylish and looks great in our kitchen!

Works wonderfully each and everytime.
Toasts bread, thick toast cuts & fits banana bread easily.
Easy clean exterior.
Cool touch so there is no burned fingers when removing toast.
Warm feature is handy and is used often in our house.

We bought a Sunbeam Diamond Collection 2 Slice Toaster TA1900K - Black, which toasts all sizes of bread as well as crumpets with a reasonably even coverage. It works as well as any other toaster we've ever had & it looks great especially alongside the matching Sunbeam Diamond Collection Kettle