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Sunbeam Cafe Series Espresso EM7000

Sunbeam Cafe Series Espresso EM7000

EM7000 (Stainless), EM7000RE (Red), EM7000G (Graphite), etc...
3.9 from 218 reviews

Reviews

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  • Build Quality
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  • Value for Money
    1.0 (1)
  • Ease of Use
    1.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Noise Level
    1.0 (1)
  • Product is used
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EM7000 to be serviced

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I need to EM7000 to be serviced in Hobart Tasmania and there no service agents except the other end of state which is 3 hours away. I rang customer service but the could not help. Left message for manager to call Me - no response. Lodged online query and email advising someone would contact me in 3 days - no response. How is it possible for sunbeam you have no agents in southern Tasmania

Purchased in January 2014 at Harvey Norman for A$1,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Rarely
2 comments
Sunbeam
Customer CareSunbeam

Hello Mirjana,
So sorry to hear about that, 7 years with no hiccup, this is my favorite unit.
We do have 5 agents in Tasmania:
https://www.sunbeam.com.au/support/services

Mirjana
Mirjana
See all Sunbeam Cafe Series Espresso EM7000 reviews

Questions & Answers

Leanne A

Leanne Aasked

Cafe Series Espresso EM7000

My machine once turned on and heated starts pumping water out without any buttons being pushed?

No answers
Brian M.

Brian M.asked

Cafe Series Espresso EM7000

Hi I am turning on my em7000 that worked this morning, and now it is not reaching temperature and becoming available for making coffee. Just sitting there with the left light gently pulsing.

What is the likely issue, temperature sensor or system board or something else?

1 answer
Brian M.
Brian M.

Developed to turning on now, but not heating the brew group.

Vicki61

Vicki61asked

Cafe Series Espresso EM7000

My machine randomly decides to release the group head while in operation with makes a big mess
Called the sunbeam hotline and recommended to do a pressure test with different results every time. Sometimes some water loss then to no loss and past red zone ,other stayed in orange/ grey
and leaked and or basically completely in red zone with just a dribble.
Not sure where to go from here, thinking of changing the seal

No answers

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