7 years in still going strong, 3 friends have bought same machine after me telling them to do it
After 7 years of using it, i would go out again and buy another one if it broke down today. Its a work horse and give great coffee.
Once you know what your doing with coffee you can change the preset setting to fit how you like to make coffee, higher steam pressure or wetter steam, hotter brew water colder, different infusion process.
1 thing i do straight away with my machine and friends was go out and Buy a VST 22g basket for the coffee Dramatic changes made a good coffee machine Excellent.
Poor quality build
These machines are built poorly. 2 years on and it leaks from the bottom. Last Sunbeam product I buy. Utter crap, no consistency in quality, except that it is pot luck if you get a descent one for your money.
- Cafe Series Espresso EM7000 (Stainless)
- Verified purchase
Second major problem in just over 2 years.
Was hoping this Cafe series expresso machine purchased in 2017, was built to a higher standard than the previous model which failed after several years of light use. However it started having problems and then stopped altogether( lights on nobody home) resulting in a costly repair replacing electronic board . 6 months later and the pressure of the steam wand is reduced to zero despite diligently following care instructions. It also now wont even go through a clean cycle. Pfft, certainly cant afford another costly repair. Goodbye Sunbeam, no longer a quality reliable company.
Purchased in February 2017.
Questions & Answers
Frequently Asked Questions about Sunbeam Cafe Series Espresso EM7000
The coffee pressure gauge doesn't work during the pour regardless of how fine the grind size is, what should I do?
- Grinds might not have been tamped (compacted) enough, tamp more firmly.
- Not enough coffee grinds may have been used. Increase dosage for coffee grinds. Use a single filter basket for a single dose.
My steam wand temperature gauge is not working, what should I do?
Make sure the steam wand is clean and the temperature sensor on the wand is fully submerged in milk.
Why is there no pressure in my pour?
The coffee grind coarseness and tamp pressure will affect the coffee extraction pressure. Adjust to a finer grind size and tamp firmly.
The double cup setting poured between 80ml to 100ml rather than the 60ml, what should I do?
To re-program the 2 CUP button, follow the instructions below.
- Prepare the 2 cup filter with coffee and tamp.
- Place 2 cups under the espresso pour spouts.
- Press the PROGRAM button.
- Press the 2 CUP button to start the espresso pour. Press the 2 CUP button again once the desired volume of espresso has been extracted. The espresso machine will beep twice to indicate the new program for 2 CUP operation has been set.
Why can't I get any crema no matter what grind I use?
The freshness of the coffee beans affects the level of crema. Change to a different batch of coffee beans and ensure it is used within 2 - 3 weeks of opening the bag.
My coffee tasted bitter and black, there's no pressure or crema even after I followed the instructions. What should I do?
When the grind is too fine and the grounds are packed too tightly together, it will be harder for the water to penetrate the coffee puck. This will result in an extraction that is too slow, hence bitter drinks. Adjust the grind setting and make the grinds coarser. Don't apply too much pressure when tamping.
How do I clean and care for my machine?
The coffee making process involves extracting oils out of coffee grinds to make espresso coffee. Deposits of these oils build up over time and affect the taste of the coffee and operation of the espresso machine. Regular cleaning to remove these oils is essential and will maintain the quality of the coffee the espresso machine produces and result in less maintenance being required. This is easy to do by following a few quick and easy cleaning steps after each coffee making session:
- Cycle water through the group head
- Purge steam through the steam wand
- Wipe the steam wand clean with a damp cloth immediately after use
- Remove the filter basket from the filter handle and clean away any old coffee oils
- Empty the drip tray and rinse
Latest Consumer Questions
I've just inherited this machine. It made a few coffees fine, but then started making a "pop" sound, like there's too much pressure and it's breaking something. Then it sprays clean water out from all around the top of the group head.
I've just replaced the group head gasket seal with a brand new one and cleaned all around the gasket housing and the shower screen. It's still having the same problem with anything more than an empty single floor basket fitted. Any ideas?
Hi my em7000 stops extracting coffee when pressure get into the orange zone where it is recommended then i have to switch off machine for may be 1 to 2 hours then it might work again . Pump cuts out steam still works
Normally coffee extraction takes 20 to 30 seconds how long is it taking you? If not it could be the grind settings let me know & I can assist you further if need be.
i have used an em6910 for 7 years and an em7000 for over 6 years i understand what you are saying but this is a fault that im tryingto figure out so i might fix it when the extraction start and pressure rises to where it is supposed to get to mid way in the orange section it seems like it stops the proccess and i cannot make any more coffee>
You may be best to go on to our Sunbeam website attached & scroll down to the bottom of the page you will find Service Agents if you open this it will give you a list of any in your area if you contact then them they should be able to assist you. https://www.sunbeam.com.au/
single cup button starts then stops working. 2 cup button and manual work fine.
I have just you a private message if you could kindly respond via that.
|Category||Manual / Semi-Automatic Coffee Machines||Manual / Semi-Automatic Coffee Machines||Manual / Semi-Automatic Coffee Machines||Manual / Semi-Automatic Coffee Machines|
|Pump Pressure||15 bar||15 bar||15 bar||15 bar|
|Input Power||2,400 W||2,400 W||2,400 W||2,400 W|
|Dishwasher Safe Parts||No||No||No||No|
|Water Tank Capacity||0.03 L||0.03 L||0.03 L||0.03 L|
|Colour / Finish||Stainless Steel||Red||Graphite||White|
|Dimensions||355 x 365 x 340 mm||355 x 365 x 340 mm||355 x 365 x 340 mm||355 x 365 x 340 mm|
|Weight||12.7 kg||12.7 kg||12.7 kg||12.7 kg|
|Milk Frother||Steam Wand||Steam Wand||Steam Wand||Steam Wand|
|Manufacturer Warranty||1 year(s)||1 year(s)||1 year(s)||1 year(s)|
|Release date||Jun 2012|
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