??!
1 photo
Sunbeam Infinity 40cm FA8900

Sunbeam Infinity 40cm FA8900 Questions & Answers

MPNs: 36013667, 5172 and FA8900
3.9 from 96 reviews · View Statistics

17 questions from our users

Bethel h.

Bethel h.asked

Can you tell me how to unlock fan so i can clean the blades.

No answers
Lory

Loryasked

Hi I've had this fan for a few years now and it's started to rattle and squeak when oscillating. Any ideas how I can fix it? It's keeping me awake it's so loud lol

2 answers
Ian
Ian

May be buy a replacement as I don't know that it is serviceable by anyone.

waytogohere
waytogohere

Same issue here, and we have three of these, all clicking or popping with each oscillation. Annoying when trying to sleep having a loud click every 20 seconds or so.

Ron W.

Ron W.asked

The top speed is just like a 1 setting

2 answers
Sunbeam
Customer CareSunbeam

Hello Ron W,
If you feel like there is a fault in the motor, please do return it to your retailer for a replacement.

Ron W.
Ron W.

We got this as a Christmas present Dec 2018. They gave us the instruction booklet but no receipt. By the way because we were so pleased with this make and model we bought a 2nd one which still operates perfectly.

Dawn

Dawnasked

Hi there I purchased this fan this week from Bing Lee and just put it together tonight but the motor makes a very loud humm noise that constantly kicks in when it's running. My friend has the exact same fan but his does not make this sound at all (which is why I bought this as I loved his). Is mine just faulty? Can I return for another quiet one which is what I thought I was purchasing?

4 answers
Sunbeam
Customer CareSunbeam

Hello Dawn,
You can have the store compare your unit to the store display model. Call ahead to see if they have a display mode to compare yours with.

Dawn
Dawn

Thank you I brought it back in and their display model hummed even worse (yet the one in JBHIFI or my friends one does not) so they would not allow me to return it. So stuck with a loud fan at night and never purchasing in Bing Lee again thanks :-(

Thaise F.
Thaise F.

Same problem, Dawn, purchased yesterday, what an annoying sound! The one in the store we bought it wasn't making that sound, will try to replace it.

VFK

VFKasked

Our fa8900 fan blades broke during moving house. Where can we buy a replacement fan blade? TIA

1 answer
Sunbeam
Customer C.Sunbeam

Hi VFK,
Unfortunately the blades are not available as a part.

Kevin H.

Kevin H.asked

we have a slim remote that does not have sunbeam on it. It does say technology for life. Is this the correct remote, did you guys do upgrades on them at all

2 answers
Terrella
Terrella

Our remote just has Sunbeam and the functions of the buttons on it. We haven't done any upgrades. Technology for life is the slogan for Draeger products.

Sunbeam
Customer C.Sunbeam

Hi Kevin H,
No I'm sorry, am unfamiliar with Technology for Life.

Kate P

Kate Pasked

Hi sunbeam,

I received my fan as a gift last Christmas (which I ABSOLUTELY LOVE) and it just stopped working. There is no power running through it and I’ve tried a few power points in case that was the issue. As it was a gift, I don’t have the proof of purchase receipt. Am I still able to claim this under warranty?

1 answer
Sunbeam
Customer C.Sunbeam

Hi Kate P,
If you give our Customer Care team a call on 1300 881 861, they may be able to assist with when it was purchased.

Barry

Barryasked

A week out of warranty my Infinity fan stopped oscillating from side to side. All other functions work fine.
Are there no agents in the Canberra area? I cannot take it to Sydney

1 answer
Sunbeam
Customer C.Sunbeam

Hi Barry. We do have an agent in Canberra, however, they do not repair these machines as they have a replacement warranty only. Please give our customer care team a call on 1300 881 861 and we can further assist you.

TLeaves

TLeavesasked

Today I purchased FA8900 which I love how quiet it is, the only issue is the humming noise is loud and too annoying too sleep with it on... is this normal or is my fan faulty?

3 answers
Happydaze
Happydaze

I just bought this fan and the intermittent hum woke me up through the night.took back to shop and exchanged it, this one is worse.Must just be this design/brand. Although it’s on low it’s very quiet the intermittant him is louder.

Happydaze
Happydaze

I just bought this fan and the intermittent hum woke me up through the night.took back to shop and exchanged it, this one is worse.Must just be this design/brand. Although it’s on low it’s very quiet the intermittant him is louder.

Thaise F.
Thaise F.

Had the same problem with mine. :/

Anna

Annaasked

Does the 46.9 cm include the fan bit or just the pedestal it sits on?

2 answers
Barb
Barb

Hi there Anna...Yes it includes everything...from fan blades to the covers, motor & of course the pedestal... hence it's name... very easy to put together as I did it myself & I'm no handy lady...

Poppy
Poppy

The 46.9cm is the diameter of the fan part. The pedestal is adjustable in height and is much larger.

john

johnasked

I have just purchased this fan and the oscillation is not working correctly. Is this dependent on the way I should insert the drive shaft? It will not oscillate left to right and oscillates up and down a few times then turns to the left and moves up and down in this position.John S.

1 answer
Sunbeam
Customer C.Sunbeam

Hi john,
Hard to say if the fan may be faulty. If you have tried the different oscillations from both the fan and remote
and it is still not operating correctly please return it to your store of purchase with your receipt for replacement.
Thanks john

Allen70

Allen70asked

how sensitive is the remote I bought a fan its brand is preima press on it doesn't and it's not the batteries i need remote as I'm disabled and can't get out of bed

3 answers
Darren
Darren

the remote range is fairly good actually. Before the fan died on me, I used it in the bedroom, used to keep the remote next to the bed so I could either reduce the fan speed as the night cooled off or turn it off without getting out of bed

DrGarry
DrGarry

When you say "I bought a fan its brand is preima press", I presume you did not buy the Sunbeam FA8900 that this thread is about. May I suggest that you direct your query to the relevant product thread?

Allen70
Allen70

it is relevant because I'm looking at buying a Sunbeam FA8900 I don't want to make the same mistake twice especially when it could be a fair amount of money

Tiffany

Tiffanyasked

I was gifted a Sunbeam FA8900 late last year. I was extremely happy with it till it decided to stop, no warning no nothing, plain and simple....STOPPED!

Funny thing is that after a few days, works again then it stops...it keeps doing that on an off, however it now stays off for longer than two weeks :(

Since it was a gift, I don't have a copy of receipt...any solution?

2 answers
Sunbeam
Brendan K.Sunbeam

Hi Tiffany,

I do apologise for the experience you have had with the Sunbeam FA8900. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.

Kindest Regards
Sunbeam

Tiffany
Tiffany

I am so very happy & thankful! I have just received a brand new replacement of my Sunbeam FA8900. Thank you so very much Sunbeam, if only other companies were a bit more like you. By the way, excellent product I love it!

brandon

brandonasked

i dont have the fan the pic. but i went and a Sunbeam 31" Tower Fan brand new at Walmart and got home tried it out. it has trouble turning and it makes this cracking sound when spinning. why?

1 answer
DrGarry
DrGarry

Perhaps you should ask the manufacturer, or your retailer, rather than spewing random questions into the internet

Janie

Janieasked

Just unpacked new Sunbeam FA8900 40 cms pedestal fan. How do I get to the Figure 8 Oscillation. Only lets me do Horizontal or vertical. Can I do it without remote?
Jane

1 answer
oKo
oKo

Press the "OSC" button on the bottom left of the control panel. You have to be patient and press it a few to times to cycle through the different oscillating options. Wait a moment to see the oscillation change because the figure 8 pattern is not very pronounced and it is easy to skip. I just use the remote anyhow and stick to one setting (left to right) and change the speed to suit. I hardly ever get up to look at or use the control panel.

BYW

BYWasked

Purchased the fan yesterday, when we first turned it on it was fine, now it continues to oscillate even when the power is off (creepy cause it feels like its possessed) and it no longer oscillates from side to side, only up and down and figure 8.
Any suggestions please?

2 answers
Sunbeam
Brendan K.Sunbeam

Hi BYW,

I do apologise for the experience you have had with the Sunbeam FA8900. Please return the fan to the store of purchase with your receipt for a full replacement. Alternatively, if you have not obtained a copy of your receipt, please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.

Kind Regards
Sunbeam

BYW
BYW

Thank you Sunbeam, we did return it and the store (Good Guys Ballarat) were very obliging and replaced it on the spot. No problems with the new one! Very happy, excellent customer service all around. Thank you

Redloh

Redlohasked

Hello Sunbeam,
Our fan has just stopped working, dead no lights nothing, should I take it back to where I bought it? It is 12months old. Let me say, best fan ever!!

1 answer
Sunbeam
Sunbeam C.Sunbeam

Hi There,

Absolutely take the fan back to the retailer it was purchased from with a copy of your purchase and request a replacement.
Appreciate the feedback!

Get an answer from our members and Sunbeam representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.