The first time I used the shredder it broke. I got a replacement and it broke as well and the lid was damaged. Under warranty, I got a replacement machine. Seemed ok at first, but at times the motor made some very loud unexplained noises. The parts don't connect well with each other. Removing the discs or the blade from the spindle requires a lot of effort. Now a piece has fallen out of somewhere and the machine won't work at all. I have had enough and will be asking for my money back. This processor could have been fantastic but whoever actually manufactured it did a terrible job and I think it is fair to say that the product is absolute rubbish. I would advise strongly against purchasing one.
Purchased in August 2019.
Awful, Stay Away, Conked Out After Only a Few Months
This worked well for a few months making pesto, hummus, chessecake mix, breadcrumbs etc but then conked out completely and the motor hasn't worked since. Simply not good enough, and what's worse I don't have the receipt. Not good enough, perhaps Sunbeam should reconsider using the cheapest possible manufacturing (because they clearly have been using that).
Can't even do the basics
- Slicing was fairly useless as the blades are too far away from the chute leaving huge uncut chunks.
- Dropping food onto the chopping blades at the bottom cuts the fist few, then minces them while other pieces bounce around on top - barely touched.
- the whole thing is extremely fiddly to put together with blades precariously close to fingers most of the time it actually scared me to use it.
- We paid $299 on special for it and were swearing at it within 10 minutes.
- Sunbeam is on the black list for us now along with real estate agents, Harvey Norman, Sydney, Landcruiser and Jeep drivers, cyclists, crossfitters and anyone who enjoys wearing a suit to work. Oh and Trump of course.
Retunrned ours within months
We bought this food processor because I wanted to make nut butters etc. (which I told the sales staff and they recommended this machine). Unfortunately it doesn't have much power at all. Also, the motor couldn't seem to run for more than a few minutes because it got too hot and then I had to wait ages for it to cool down before I could try and continue with cooking. Infuriating.
I did think the bowl design was good because chopped food didn't get stuck under the lid and make a mess when you take the lid off.
But performance wise it deserves 0 stars. Sorry!
poor quality plastic jug
The motor is fine but this is the 2nd plastic jug that has bits falling off it. Just flimsy. The machine is not designed to last. I had a moulinex food processor that lasted 40 yrs. This one is lucky to last the year out. Its very expensive for a throw-away thing.
I year old and stopped working.
did all it should do and I was pleased with it and then it just stopped working, I don't have the receipt as it was a gift, and it will cost nearly $200 to fix, I year old and maybe used 12 times. I will buy a different brand and do my research for my new food processor.
Bought it a few years ago and was working fine, did not overwork the machine maybe a dozen times a year then suddenly stopped working. For the price you pay I would have expected it to last decades. Buy cheap and replace regular, not Sunbeam tho. Disappointed, as a Chef I thought that I was buying a solid machine not a lemon
Waste of Money.
Stop now, do not buy this machine. It does not slice, process or even cut vegetables.
The issues are the design is flawed and the blades are rubbish. The blades sit approximately 2cm from the edge of the bowl so when you put for example an onion though the shoot to be sliced/julienned/shredded, it spins around a bit and then falls through the crack into the bowl. The bits that do get cut are usually juiced, not cut, so you end up with a sloppy, juicy, chunky mess when all you wanted was a cut onion. I have never been so disappointed with a machine. I would not even re-gift to someone I do not like!
this machine would have to be the worst appliance I have ever bought , who ever designed it was a moron it does not mix evenly, the blades are in the wrong position for it to work, properly also its hard to open & close. If sunbeam can't get it right why don't they just copy one that works. It was very expensive customers have been hoodwinked into thinking if you pay more you get something better how misleading. I wasted my money when I can afford to replace it, will give me great satisfaction to throw it in the garbage bin where it belongs I would never buy another sunbeam product again
Don't waste your money!!!
I bought this food processor for my elderly mother who has bad arthritis in her hands, so she could julienne carrots without discomfort. Also thought it could make potato chips, (fries), was severely disappointed. It now sits on the kitchen bench gathering dust, and a constant reminder to do research on pricey appliances before purchasing.
Don't buy this product
Every time I have tried to change blades or clean this food processor I have injured myself, every single time. I'm actually bleeding onto my keyboard after slicing the top off my right index finger while trying to slot the slicing blade into place over the smaller plastic bowl. In order to get the lid to close and lock, you have to push the slicer blade down so far it's almost impossible to remove to clean it. I used oven mitts at one stage until I realised it would be safer to simply use the food processor blade and not any of the slicer/juli...enne blades. I have complained to Sunbeam twice and they have promised to take my feedback under consideration. I'm so disappointed after spending almost $400 on this food processor and I simply cannot use it to its full capacity.
total rubbish !!!!!!!!!
For a processor costing this amount of money....this machine does nothing but stress you out!!!!!. Only had it 6 weeks and nothing except small cupcakes has been successfull. Had a moulinex for years and it did everything except serenade me. This sunbeam cafe 9000 rubbish cannot even julienne a carrot. Ends up all over your bench and looks like a fishes guts. I wish I had not purchased this product.... I consider myself to be a bit of a whizz in the kitchen and have everything that opens and closes. This is the only appliance that is currently in my kitchen that is a waste of bench space. Enough already !!!!!
Poor quality for price
Within months the "stainless steel" became tarnished. The top plastic section has many chips in the plastic where it locks into the base. This model was expensive so I assumed it would be a quality product. Not so. I always look after my appliances and expected much better from Sunbeam. Extremely disappointed.
Motor seems strong
Poor quality finish and components
Blade didnt last long
We've got this food processor, used it less than 20 times. There is this little metal bit on the variable slice blade that act as some kind of limiter broke off which makes it useless. Call Sunbeam, got told it is not under warranty. This is stupid, how could it be not under warranty while it is clearly a manufacturing defect on the blade. my $10 knife from woolie last longer than this junk.
works when it wored
Quality is below standard
Faulty x 2
First purchase we discovered the base was chipped at the front. Returned to store and were made to feel like we had caused the problem. Using replacement for the first time and one of the rotating blades plastic centre attachment broke off. (Also found when using smaller/inner bowl, the contents leaked into the larger bowl underneath). Now we'll see how long it takes for a replacement to arrive as I have to write to Sunbeam with copies of my receipt (no ability to make this fault claim online - come on Sunbeam it's 2013).
The review before mine
Faulty twice in the space of one afternoon.
Questions & Answers
How can I get the adjustable top blade to move.....it looks jammed !! Hardly turning in any direction !
The variable height blade got stuck....won't adjust by turning the knurled base neither clockwise or anti-clockwise
I can’t get the universal S blade to stay in the correct position, every time I try to turn the machine on the blade pops up and starts spinning around the top of the spindle. Have tried multiple times and pressed firmly down on the blade when attaching to the spindle. can anyone let me know how to fix this?
Hi Emma C,
Not sure if something broken here without seeing. Maybe give our team a call on 1300 881 861 to troubleshoot.
|Included Blade Types||Grating / Shredding and Slicing Disc|
|Number of Speed Settings||2|
|Colour / Finish||Stainless Steel|
|Cord Length||0.9 m|
|Release date||Feb 2013|
Visit official website
- MPN: 5407, LC9000 and SNB-LC9000
- GTIN13: 9311445019146
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.