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Sunbeam London Collection White (KE2210W)

Sunbeam London Collection White (KE2210W)

MPN: KE2210W
1.5 from 4 reviews

Reviews

(0)
(0)
(1)
(0)
(3)
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)


Tom

TomGreater Melbourne (Inner), VIC

Handle fell off my "Sunbeam London Collection Kettle" while filled with boiling water

published

The handle fell off my "Sunbeam London Collection Kettle" while filled with boiling water. This seems like a pretty major and dangerous design flaw for a vessel that's built specifically to boil and hold water. If I hadn't managed to stop the kettle from falling I would have been badly scolded and so would anyone near me including my toddler. I will not be purchasing any Sunbeam products again and would advise others not to for the safety of themselves and their family.

Purchased in August 2018 at Amazon.

Build Quality
Value for Money
1 comment
Sunbeam
Customer CareSunbeam

Hello Tom,
I am so sorry for the experience you have had with this kettle, this has never happened with any of our kettles before.
Could I offer you replacement kettle as way of apology?


kim32

kim32AU

  • 4 reviews
  • 4 likes

Scratches too easily and became noisier over time

published

I loved the look of this with it's nice matte finish, but within a day or two it's scratched and you can remove them. Not impressed with this design flaw for the price. Replaced it today with a Kmart kettle for $39. I wouldn't recommend this matte style to anyone, we don't even have kids, just two fairly tidy and careful adults. If the matte gets a top coat in future models I'll buy another. Disappointing after previously using the same brand in the gloss style kettle. Also became noisier over time which was annoying.

Date PurchasedDec 2016
Unboiled

UnboiledCanberra

This is the 4 time the kettle has stopped working.

published

To be fair Sunbeam have replaced the product when faulty the previous 3 occasions. Same fault each time, the element won't heat which is the key task of the product. It took a month each time to swap it out. Very dissapointed now its gone a 4th time with the same fault I am being told its 3 months out of warranty as the clock runs from original purchase date. Clearly the product is not fit for purpose.

Date PurchasedMay 2016
cocolaco

cocolacoMelbourne

  • 8 reviews
  • 2 likes
  • Verified purchase

Unreliable

published
Date PurchasedJul 2016

See all Sunbeam London Collection KE2210 reviews

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