Purchased this kettle in December 2017, replaced once due to rusting at spout and bottom of kettle element in around mid 2018. Kettle was promptly replaced and happy with that. Decided to go with the same kettle again then, and same issues. Rusting at spout and among element, however this time the element coil inside was not fully heating and took a very long time to heat up and boil (6min or more). Last week, went into the good guys and replaced and upgraded to a kitchenAid Kettle.
Purchased for $89.00.
Looks great, however...
This kettle looks great on my bench. Whilst in use, a blue LED light illuminates inside of the kettle. The double glass is a fantastic feature, it prevents the kettle feeling really hot on the outside (a common problem with other glass kettles)
The reason for only 3 stars is because I find that the kettle does NOT boil up to a high enough temperature. It just does not feel hot enough, and it also takes a long time to boil.
I am in two minds whether to return for a replacement to see if it is a faulty product.
Good looking kettle, seems to do the job.
So the positives. From a distance this looks good. There is a blue led light that provides a ring of light inside the kettle when operating - which is both visually appealing as well as lets you know it's heating the water, although blue indicates cold so might be slightly misleading to some. I guess red might have not appealed to many people! Anyhow, it boils quickly. It isn't too noisy. The lid flips open easily and is wide for filling and cleaning. Although the glass gives it a little more weight, this helps keeping the noise down and frankly it isn't too heavy. It holds a decent amount of water. If it is switched on and you lift it off the base early, it automatically flicks the switch off (reducing the risk of an empty kettle being put onto the base and overheating). The power cord is a decent length, and can be wound inside the base to reduce the length and keep the counter top clear. The kettle goes onto the base at any angle ie it doesn't need to be lined up in a special way.
The negatives. Up close it suffers a little - the faux chrome handle does not match the brushed finish of the kettle itself. There is a lot of condensation inside the kettle after use - this may be temporary and could resolve itself over time, but could also indicate that the glass itself has imperfections. Overall finish is not great with minor issues like visible seams. The brushed steel lid heats up so have to be careful when filling the kettle that you don't burn yourself (there's no plastic pad to push down on), plus it marks easily. The plastic on/off tab feels light and flimsy. Basically, up close it both looks and feels a lot cheaper than it should.
Have only owned it for a couple of days now, but so far overall I'd say we're ok with it. Again, perhaps I'm being overcritical but my main complaint is how 'cheap' the thing both looks and feels - which makes me wonder exactly how long it will last. It replaces a Breville glass kettle that felt a lot more solid, and used german Schott glass, but this Sunbeam lid (the achilles heel of the Breville) seems a little better designed so I guess I'll see!
Questions & Answers
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