Reviewer Photos & Videos
Water leakage problem
I bought this kettle 4 months ago. It started with minor water leakage at the bottom. Now it became serious. There is a pool of water under the base and table in the morning. I guess when the kettle is cool down and water leaks from the gaps of kettle.
Its going back
Hi Sunbeam, think you do have a common problem. I'm heart broken... I loved this kettle, but now after 2 months, it won't turn off. Its going back, but what I would like to know is if your going to acknowledge that this is a common problem? Do I purchase another and take a punt...as it is definitely quieter than an other SS kettle I've heard.
Noisiest kettle I've ever owned
Only just bought the kettle so can't comment on its durability but the claims of "Quiet Shield" are just ridiculous. I am also a little concerned that the powered base is quite small for the size of the kettle and it does tend to rock a little when boiling - time will tell if this is an issue.
Second one we have had, first one replaced under warranty now this one is the same, won't turn off, will try to get it replaced from place of purchase, but i really don't think i would like the same unit again, supposed to be quiet but you can't hold a conversation near it when it is heating up.
Don't claim quiet when it is not quiet
It's not quiet, it is as loud as those that do not advertise "quiet". In fact, I would go so far as to say, it's the noisiest kettle I have ever owned. 'Owned, no, I disown it'. My wife now has sole custody of an object in the house louder than the children.
Worked for 4 months
Spent the extra money as it was claimed this was a 'quiet' kettle. Same noise level as a far less expensive version. To finish it off lasted lass then 4 months, so back to the old kettle. I wouldn't spend the extra money on a 'better quality' kettle next time.
Seems OK but quiet marketing is off the boil
The marketing on the box of "quiet shield" and a "kettle that matches the serenity of the coffee ritual" is misleading. It's quite noisy, and measured at one metre away recorded around 65 decibels (A scale) on my sound meter - that level is not quiet. It is noisier than my old plastic kettle, though I bought this one to move away from plastic. It does boil faster than my old kettle, however. Starts with a roar but the sound evens out more once it gets to the boil. I have only just bought it so may revisit this review to report how the kettle performs over time.
Quieter than my old kettle
I have had this kettle for just over two months. It is certainly quieter than my previous very noisy kettle, but not what I would really call quiet. But it does the job. If you want a quieter kettle then I think you have to buy a plastic one. Unfortunately I've had a plastic one in the past that started to break down on the inside (unbeknownst to me) which meant that we were drinking traces of plastic!!!. I guess the lesson with that is not to keep them too long. My only problem with this new kettle is that the handle obscures the view of...the water level, so it is difficult to see if the kettle needs topping up. I'm used to topping up via the spout while holding the handle, but then you can't see the viewer as the handle and your hand obscure the view. Now I have to open the lid and look in while filling. I'm not sure why a lot of kettles don't have the viewer in a practical place. I believe that most people pick up a kettle with their left hand to access cold water which is on the right side of the tap fittings which means the viewer should be to the right of the handle. Over the years I've observed that a lot of kettles have the viewer on the left which is awkward, given that we were always told not to fill with hot water (which may not be the case these days), but old habits die hard!!
Great design and great price!
I am impressed by this kettle at my purchase price of $59 - at the RRP of $99 I would have been less pleased.
The design is great, it feels nice in the hand and has a great targeted pour. The on/off switch has little LED lights in it which is nice.
The only negative is that this kettle is just as loud as any other. The claim that this kettle is "quiet" is false. It is probably even a bit noisier than our last kettle! This does not concern me though at all. I expect a kettle to be noisy.
Overall - great job at $59 Sunbeam!!
Nothing To Fault With This Kettle At All.
There is an endless array of electric kettles on the market and all make the same claims. We selected this kettle because it looked nice, and felt nice to pick up, and it's proven to be a "Best Buy" in our opinion.
Very easy to fill, the lid opens smoothly at the touch of a button, sits nicely on it's base, the on/off switch has a good solid feel to it and it boils quickly.
It has a "quiet shield" feature which reduces the noise when boiling. It's OK in that respect, it's not particularly noisy but it's not whisper quiet either (personally, I don't think a quiet kettle exists). At the end of a boil & when the kettle has switched off, there is a brief gentle "rumble" sound - it's cute!
Overall, ten out of ten for this one.
Questions & Answers
My Sunbeam KE6451 is 12 months old. Can’t locate the receipt. Lid won’t stay down. What can I do please Sunbeam
Hi Carolyn E,
Please call us on 1300 881 861 so we can assist with this.
Thank you for replying
I am in NZ and the team here are taking care of me and replacing my jug.
I’m very happy with the service
Hi Carolyn E,
Thank you for letting us know..
barely 12 months old wont switch on. this a sunbeam ke6451 electric kettle very noisy like a steam train rumbling down the house, any help?
Suggest you and other parties who have commented on this website about this product contact your state consumer affairs as surely this item does not pass the "pub test of fit for purpose"! Seemingly "Mr. Sunbeam" has no intention of addressing your issues nor mine nor those of the numerous other consumers who have contributors to the page on this website. Oh, and when purchasing other small electrical appliances consider boycotting this brand as they are obviousness aware of all the issues with this kettle, but choose to remain silent! Lets talk with our wallet err or credit card!
I have a quiet boil and I am really upset. As much as I love this kettle as it is a lot quieter than any other kettle I have owned, I took my first one back to Myers not long after purchase as it would not turn off and just kept boiling. No problems as I had my receipt and a replacement was given. Things were great until today just a few months after , this kettle also wont turn off itself. I have been searching hi and low looking for the replacement receipt with no luck so far .Very upset .Has anyone else had this issue or am I just unlucky?
We haven't had that problem at all. The only thing that is happening now is that sometimes the lid doesn't want to pop up, maybe we are just not pressing the button hard enough. If the water level window was easier to see we wouldn't need to open the lid to fill, we could just fill through the spout without opening the lid.
I do apologise for the experience you have had with the Sunbeam KE6451. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist.
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