3 questions from our users
My mixer is less than 12 months old. It is solid, has good speed control but stops suddenly. I thought it was broken. Was going to take back. When I turned it on - it worked again. This happens every time I use it. Appears to get over heated doing relatively simple tasks just as creaming butter and sugar. Is it faulty or do you have a tip to stop it over heating??
I can’t seem to fit the beater to the stand it does not fit snuggly. Also beater will not spin as a hand held. I think I got a lemon. Bought it a couple of years ago and tried to use once but couldn’t so put in cupboard and bought a big kenwood. Would like to be able to use it for smaller mixing but can’t get it to go. It has never been used and is totally useless. Can you please tell me if I am doing something wrong or have I bought a dud.
I have one of these at home but this model is a hand mixer only. Maybe you have a different model? With some models the beaters go in one side only and have to match up. I would like you to give us a call on 1300 881 861 to see if we can assist you.
New Mixmaster sunbeam JM6600 lets off burning motor smell when in use - not a happy customer!
Thank you for your feedback. The hand mixer can have a slight motor smell for up to 10 uses when the product is new. If the smell persists please return to the store for an exchange.
If you have any further comments or concerns please contact Sunbeam Customer Service either by phone on 1300 881 861 or email firstname.lastname@example.org with your details.
Sunbeam Customer Service
1300 881 861
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