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Megan B.Perth, WA
The welds broke
I bought this ironing board 5 years ago, not the best ironing board but it did the job, till yesterday. I was happily ironing and the welds snapped on the legs. Luckily I was ironing on carpet and my iron survived the full. I got injured though, but only a few bruises. My trusty Big W ironing board is still going after 25 years, so I may go buy one of those again.
Purchased in June 2014 at The Good Guys for A$169.00.
1 comment
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HeppoPerth, WA
- 2 reviews
Ironing board surface has ridges. Not good!!!
I will be taking this ironing board back to the shop because each cross bar along the ironing board causes a ridge across the ironing board. One of these is near the pointy end so affects most items being ironed.
I have always had perfectly flat ironing boards, so find this to be very strange. It causes the diamond pattern of the metal base to come through onto the shirts being ironed because the applied ironing pressure is suddenly varied due to an unexpectedly different surface height.
I suggest you don't buy this item.
It is stable, and has a nice pull out tray to rest the iron on
Ironing surface has noticeable ridges across it
1 comment
Brendan K.Sunbeam
Hi Heppo,
Thank you for your feedback, Sunbeam takes all customer feedback very seriously and I would like to begin by expressing our apologies for any inconvenience this has caused you. ... Read more
We ask if you can please contact Sunbeam Customer Service either by phone on 1300 881 861 or email customercare@sunbeam.com.au (subject line: ProductReview.com.au with Sunbeam Mode) with your details, as we will organise to send the additional felt underlay to you. Regards, Sunbeam Customer Service 1300 881 861 customercare@sunbeam.com.auSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Peter E.asked
We have a Sunbeam Ironing board that has broken at the welded lugs on one of the legs - at the board end. I think its about 2-3years old, maybe 4.
It has wheels at one end, the rubberised pull out rack for the iron to sit, and clothes hangers to be placed.
Is this a warranty issue? Can a new set of legs be replaced without replacing the whole unit?
Thanks,
Peter.
2 answers
I took it back to the Good Guys even though it was out of warranty. The ACCC specifically states with regard to warranties that products should be fit for purpose and that it would be expected that, as in this case, an ironing board would not fail in the manner yours and mine has,
I refer you to the following link, which is teh ACCC document I relied on to get a replacement ironing board:
https://www.accc.gov.au/system/files/Consumer%20Guarantees%20A%20guide%20for%20consumers_0.pdf
Essentially, it says that a consumer should reasonably expect an item to perform for its intended purpose and should, as in the case of an orning board, not have welds fail for explicable reasons. Clearly, they failed because of faulty manufacturing processes.
Thank you EssDee54.
Much appreciated. ;-)
sandiasked
I would like to buy a new Sunbeam ironing board but I have two requirements - I would like wheels, and the over length of the board & legs, must fit into a 150cm cupboard. What do you recommend please?
1 answer
Customer C.Sunbeam
Hi Sandi. Unfortunately none of our ironing boards would fit in a 150cm cupboard. Our smallest ironing board is 152cm in height when folded. The only option would be the SB1300 but this is a table top ironing board.
NOELasked
Have just purchased this board.I noticed there is rubber on the section where the iron stands. Wouldn't it burn and stick to the hot iron, or am I supposed to remove the rubber pieces?
1 answer
Customer C.Sunbeam
Hi Noel, you will find this totally fine, the pieces are meant to be there and you won't have any trouble using the board...
Details
Sunbeam Mode SB44002.7(3) | | | |
|---|---|---|---|
| Category | Ironing Boards | Ironing Boards | Ironing Boards |
| Release date | Nov 2007 |
Visit official website
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Customer C.Sunbeam
Hi Megan B.
So sorry to hear of this. Please contact Sunbeam on 1300 881 861 and we can assist you further. Kind Regards,
Sunbeam .