8 questions from our users
Is it possible to purchase a new cover for the temperature inlet please?
Mine went bang.. and now doesnt work.. is it the cord or the unit?? ..
I really can't say what that sound would have been from, is the unit still not working?
How long ago was it bought?
no it doesn't work anymore, so dont know if it blew the cord or the pot, I don't know the date exactly.. couple of years i would think.. we didn't use it that often either.
It's unlikely for the problem to be from internal parts so it could be the controller/cord. If you could message me your details, I can send a controller out to you to try.
nowhere in the booklet does it even mention roasting nor in any of the recipes is it capable of doing a roast
Hi Helen R,
To be honest I have not thought about doing a roast in it.
The main functions for this product are Deep Frying and to be used as a saucepan.
You could give it a go. Try searing the roast on high and then turn down low until cooked.
Worth the try...
why doesn't the element of the multicooker get heated? we only used it once before.
Hi Doreen. Are you saying that the element doesn't heat at all or it's just not heating to your required temperature? You may need a new control probe. Please contact our customer care team on 1300 881 861 and they can further assist you.
Can i use the sunbeam DF4500 as a slow cooker?
Can you get a user guide for Sunbeam multi cooker Deep fryer DF4500 in Chinese?
Thank you for contacting us!
Unfortunately we do not have an user guides for any of our product in Chinese. We apologies for any inconvenience caused, should you wish to discuss further. Please contact us on: 1300 881 861.
Why do you advise 'DO NOT STORE OIL IN THE MULTICOOKER? We did do this with our previous deep fryer with no problem? What problems could be encountered?
Thank you for your review.
The reason why we advise not to store the oil, is due to condensation when the oil is cooled. It could potentially cause the oil to splatter everywhere when turned on again. Should you require further clarification please contact us on: 1300 881 861.
Consumer Support Team
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