Great little cooker, awesome value.
I almost didn't buy this appliance based on the feedback. I eventually bought it from big w knowing I could take it back easily. This cooker does the best chips ever! Cooks them with ease on level 8 and browns them onto a crisp on level 10. It makes great stews and curries and I am thankful I chose to purchase it. Can't understand the poor reviews at all.
Not Good For Deep Frying.
Doesn't heat up very quickly at all. Been waiting 30 minutes to fry stuff. Dial is also confusing, don't know which way is supposed to be hotter, tried both ways, doesn't seem to be doing much. Waste of money. Back to the wok I go!
It does what it claims to do.
I bought this recently mainly as a deep fryer. My first experience wasn't good. Soggy chips. I found its other uses excellent, e.g. as a combined braiser, pot roaster and for cooking soups and stews.
So I persisted with the chips. The first thing I did was buy a thermometer .
I found it took quite a while to reach the highest temp of 195. c but once there was able to maintain a satisfactory temp for cooking chips. I have reduced the cooking temp of the first cook to start at 150 for 5 mins to give a well cooked, un-browned chip, allowed the chips to cool then cranked it up to max on the dial for second cook. Result, crispy chips. May I also stress get the right spuds., the floury ones are the best.
Thank you Sunbeam. My son was craving homemade chips. Double fry always. I am no expert in deep frying...well this is actually my first deep fryer. You do need to be patient and wait for the light to go off and on. Test fry is a good idea as well. I love it for cooking a spaghetti sauce, soup and steaming vegies. I cook, wipe over and back in cupboard. Perfect for young adult children as well!
handle on the deep fry basket does not lock in
Handle of the deep fry basket does not lock in and can cause severe burns as I have been severly on the arm. Not a very good product. Needs to be taken from the market and recalled before a child is terribly burnt and sunbeam are held responsible and sued.
Soggy deep fried food
I bought this and thought it would be perfect for cooking chips and salt and pepper squid and just to deep fry occasionally... useless... I have now given up - the temperature doesn't get hot enough and the oil being not means what I cook is soggy and therefore unhealthy as all the food absorbs the oil - which is what I don't want... It would be more useful as a dogs water bowl. DON'T waste your money.
False adertising at it's best
I was so excited when I found this product! Easy to use, easy to clean! Too good to be true? Definitely. I bought this as a deep fryer to replace one which broke. It is interesting to see that the negative comments on this site date back two years. Hey, Sunbeam, if you don't want to fix the problem with the product, at least change the labels, got to be cheaper, right? You knew the problem all along didn't you? You let me waste my money on yet another slow cooker didn't you? That's it for me Sunbeam, we are through. I can't have a relationship with a cheat and liar. I thought you were honest, looks like you're not. I'm leaving you.
Lasted about 18 months
This sounded fantastic so we bought 1 rather than have multiple appliances. I agree with the comments about the oil not getting hot enough but we didn't really buy it for deep frying, more for slow cooking as we could brown the meat etc all in the one pot. We used it about 10 times (8 for slow cooking and 2 for deep frying) over about 18 months. We went to use it the other day and guess what the light came on but that's it, no heat no nothing. Change power points, checked the plug was in properly but still nothing. I threw it in the bin and will never buy Sunbeam again.
Good for a 1 pot option
Poor quality that didnt last
Not good enough
I've actually purchased two of these over the last three months and both of them are useless. The temperature isn't nearly hot enough for deep frying and on my thermometer reached only 125C! It was purchased purely for deep frying and I am very disappointed with the performance, or rather lack of.
Taking it back!
Nowhere near hot enough.
Wait a while
Recently the thermostat of my old faithful (over 40 years) Sunbeam deep fryer failed, threatening to cause a conflagration. Decided to replace it with a Multicooker, despite reviews that the oil didn't get hot enough. Thought the same myself with the first use, so decided to experiment with a thermometer. Set the thermostat to highest setting (10), and discovered that the light went out at 160 deg. celcius, much lower than the optimum temp for deep frying of about 180 deg. The thermostat then cycled on and off for several minutes until the ...oil temp reached nearly 190 deg. celcius. At that stage I turned it off. Clearly it's worth waiting. The light going off (first time) is NOT an indication that the oil is hot enough. I'll know next time. What persuaded me to buy the Multicooker is its versatility, compact size and the fact that it doesn't need vast quantities of oil. Compact. Versatile. Fine wire basket that drains well. Minimal oil requirement. Thermostat not necessarily indicative of temperature
Not good for tempura
I bought this multi cooker/deep frier for making tempura. The oil is not hot enough even at the highest level setting. So my tempura sit at the bottom n stick to the deep fried basket. And it's not crunchy either. I think I need to stick to the old method by just using a large pan or wok on gas stove n deep fried it there. My tempura or ebi prawn or pork katzu was perfect every time. (We love cooking Japanese food). If u want to use this product as deep frier think twice as it might not suit every deep fried dish.
Brilliant for home and the classroom
I needed an electric saucepan to use in the classroom (I have been doing cooking lessons with my class of littlies) and it has been great for that purpose. I've used it for heaps of things at home too and found it really useful for doing lamb roast - can't stand having to clean the oven. Great recipe book and continue to be pleased with how well it works.
Easy to clean, reliable and great as an electric saucepan.
Very disappointed in this product
Like another reviewer we were replacing a multicooker which had run beautifully for years, but presumably they have changed specifications or suppliers as the probe quickly failed. I thought I had done something wrong, so I ordered a new one at my expense which also failed. I then contacted Sunbeam (with fair difficulty) and they arranged to supply me with a new one. When that one also failed on the second use I decided to cut my losses and look elsewhere. I will not buy a sunbeam appliance of any description with the probe type heater.
The old one was simple, efficient, easy to clean. The new one doesn't have any pros as it didn't work.
Repeated failure of the same part - 3 strikes and it was out.
Frustrating doesn't get hot enough
Purchased in Jan returned as faulty it didn't get hot enough.Then got another one to replace it, same problem not getting hot enough not impressed!Previously had one, till it died in Jan which I purchased 10yrs ago. So I knew they were good and had no heating problems with it, was great for ten years that is why I purchased another. Not this time though 2 duds don't know if I should try third time lucky or not!Very disappointed, bit over it!
Didn't get hot enough to cook
Definitely a handy multi cooker :)
Bought secondhand on eBay but didn't look used.
I use this for many MANY things :) Frying chips, samosas, curry puffs, poppodums. Roast meats, it can hold a LARGE roast, enough for 6 of us. Then when that's kept warm in the oven, all the potatoes. Also soups, curries and stews.
I have not experienced any heating issues, the chips cook perfectly and I wonder if it is user error? i.e. Filling the oil beyond the fill line or using oil that is too old? I use Golden Fields canola/vege oil or Jingilli Olive Oil for frying.
I don't have any ...oil leaks... maybe the metal rest on the handle has been bent or something? Mine rests perfecly so that the basket stays on an angle and drips back into the pot. The size offers greater flexibility when frying things of different shapes, it handles a full bag a shop bought chips easily, can fit many small samosas or curry puffs. I have made big triangular puffs folded with quarters of the shop bought puff pastry and can do about 3 at a time. I find the circle shape less restrictive (i.e. offers a greater area to fry) than the previous rectangular shaped deep fryer I had.
Simple fryer that works
For the price, it does it's job. the steel basket is great in and out of the fryer. I love the detached handle.
It's fantastic when comes to cleaning, very easy. I know it can be used to stew, braise, stir fry, but I only use it for frying.
Easy to clean
never buy sunbeam again
Didn't heat oil hot enough then it stopped heating all together
contacted sunbeam for repair as it was just out of warranty
was going too cost more too repair so its still at the repair shop not worth the petrol too pick up a broken product never buy sunbeam again cheap made overseas crap
5 litre oil capacity
It's Ok but there are better Options
If you want to deep fry things other than just chips, the rectangular shape ones are much better.
I bought the Deep Fryer about two years ago as I had some vouchers to spend at Myers. I was looking to buy a second deep fryer to compliment my Breville on so I could cook chips in one and other things that mess the oil up in the other one.
The Deep Fryer has worked very well during that time from an operational point but there are a couple of things that I don't like about it.
When you take the basket out of the oil and hang it on the si...de it sides on and angle allowing oil to drip off the back of the basket onto the bench top. You can't fit a shnitzle in the basket like my Breville. This became a problem when I was down to one Deep Fryers (separate review on Breville unit. With full basket and 2lts of oil the oil nearly boils over the side on the second cycle cooking chips before it settles down. This also causes oil to splash on the bench top. After two years of cooking chips only the none stick coating is flaking off the bottom. I have recently replaced both old Deep Fryers with two new ones. The Sunbeam has been placed in storage in case it's needed again one day. Only uses 2lt's of Oil and can be washed in the Dishwasher Method for hanging baskets drips Oil outside the unit
it is perfect. I have used it deep frying, made a pumpkin soup, casserole and then once i finished cooking the casserole i just removed it from the electrical cord and took it straight to the table to serve. Fantastic. I love it.
sturdy base and easy cleaning
Soggy white chips anyone???
My friend and I both bought one of these together....me to replace a 30 year old Sunbeam deepfryer, she to replace a square sunbeam deepfryer. So we were experienced chip cookers!!
Neither of the new ones got hot enough to deepfry anything! They were utter rubbish.We checked the temps and they didn't get over 155c. Need at least 180 for chips...were supposed to get to 200+.
I might add that another friend has one that she is happy with. Sadly it is probably just a case of poor quality control, but it will put me off from buying oher sunbeam products.
Didn't get hot enough to do the job it is being sold for.
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Questions & Answers
Mine went bang.. and now doesnt work.. is it the cord or the unit?? ..
I really can't say what that sound would have been from, is the unit still not working?
How long ago was it bought?
no it doesn't work anymore, so dont know if it blew the cord or the pot, I don't know the date exactly.. couple of years i would think.. we didn't use it that often either.
It's unlikely for the problem to be from internal parts so it could be the controller/cord. If you could message me your details, I can send a controller out to you to try.
nowhere in the booklet does it even mention roasting nor in any of the recipes is it capable of doing a roast
Hi Helen R,
To be honest I have not thought about doing a roast in it.
The main functions for this product are Deep Frying and to be used as a saucepan.
You could give it a go. Try searing the roast on high and then turn down low until cooked.
Worth the try...
why doesn't the element of the multicooker get heated? we only used it once before.
Hi Doreen. Are you saying that the element doesn't heat at all or it's just not heating to your required temperature? You may need a new control probe. Please contact our customer care team on 1300 881 861 and they can further assist you.
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