I'm very happy with this kettle. I've had it for about 5 years now and it has been a pleasure to use. It is starting to have some issues now, the thermostat must be going because it is too slow to turn off after the water boil(especially with only a little bit of water in it). The little ball that tells you the water level can sometimes get stuck - nothing a tap on the side cant fix(also a result of years of frequent use).
Pleasant to look at and hold, fairly quick to boil, cheap, comfortable to use, not made in china (NZ, infact).
Not much, it does dribble abit when you try to pour it.
it swivels, it heats well, no annoying cords so you can carry it wherever it is needed (which i often do). As i said above, it has measuring window on both sides and it is easy to clean. AUSTRALIAN AWARD WINNING DESIGN
love this jug :) i know of at least 7 ppl who have one. I am left handed so really appreciate the measurement window on both sides- this is rare on most jugs which is very frustrating. If you're a left hander you will understand what i mean. AUSTRALIAN AWARD WINNING DESIGN
of the seven one leaked at the base and was replaced by shop. Mine catches a little at the spout cover if the lid isn't closed properly.
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Questions & Answers
What cause my kattle to trip power even is off?
I purchased a quantum kettle 3 days ago and it makes a tinkling noise like a bell, can you tell me what this is from?
Hi, not really but ours does the same, an odd sound. We assume it is the thermostatic automatic cut-off as it cools slightly after the kettle has finished boiling.
I stupidly thought Sunbeam would monitor this site and give us some feedback but it seems to be only other purchasers, so no proper technical assistance provided and it seems very difficult to get hold of Sunbeam themselves.
Hello! Our house has this kettle and now it 's not working that is sometimes boiling , sometimes not working with light. I bought 31st of January. The store has IPSWICH so far from my house. Has it any guarantee. Could I change? Or what do I do? I just use this one week ago. Pls give any answers
The Sunbeam website says that the kettle has a 12 month replacement warranty. Your best bet is to contact the shop that you bought the kettle from and ask for a replacement (or a refund if you prefer). If the fault is only minor, the shop may opt to repair the kettle instead. I wouldn't bother contacting Sunbeam, as they'll only tell you to contact the place of purchase (at least that's what they did with me). To check your rights as a consumer, you can visit the following page on the Australian Competition & Consumer Commission (ACCC) website https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund
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