48 questions from our users
Installer : Sunboost. Panel - Trina 20 panels that generates 330kw. Inverter 5kw Solis is this a good combo for a 4ppl house $500 per quater electricity bill
I have only just put mine in . 6.6kwatt 20 panels. My neighbour is also a solar installer and has stated that it is more than adequate for my needs, and may also put me in credit ,that I can apply to my Gas bill, as I am with same supplier for Gas and a Electric.
Ive not had any success getting a hold of Calvin to book my install and ive page $450 and i am expected to pay a few more grand for my solar. what do i need to do to get a callback to book my solar install? I also haven't receive my referral for referring my mum for solar and she has her system installed. ive had two successful transaction to date but getting solar for my new house is like trying to skin a cat.
How much would it cost for 40 Serephin psolar panels, 2 Hawae hybrid inverters 16 optimizers and installation of this 13kw system please
Hello I jsut want to know that how i can register by using mobile app as i got free monitoring stick.
I rang this number (not sure where I got it from) 1300 786 266 and spoke to Alex. He was really helpful and walked me through setting up my PC and Wi-Fi. I also downloaded the set up instructions for installing the Solis Wi-Fi Stick - use this link https://www.nuvisionenergy.co.uk/index.php?route=pavblog/blog&id=31. I also downloaded the app onto my android phone and it works fine too. Cheers Ryan
How can I be assured of the veracity of these reviews?
I have just arranged a 6.6Kw solar system for my mother in law in Rutherford NSW. She had it installed yesterday but still waiting for the power company to install the smart meter. She is very happy with the installation crew and I was very happy with the cost for one, and the process from start to finish was pretty seamless. I can only say that I had a good experience and was quoted about half the cost of other installers. It gets pretty confusing with panel quality etc but we just went with what we could afford. If the warranty is there and it is, I couldn't see a problem. So from someone that has just gone through the process with my mother in law and have started the installation process with my own parents I can assure you that at least in the Maitland/Hunter region you won’t be disappointed.
I also have another question Is there really an office in NSW or is it all in India , Is this company just faceless and have we all been taken , when they use a great cricketer to advertise their systems , I feel he should withdraw from that type of advertising , I have now also read other bad reports which says they are not located in Australia and Fair Trade can not do anything , if this is true stay away from them , like me you will be sucked in with a system that does not work and there is no after service as far I can see
I am still waiting for a response ,have already been in touch with Fair Trade and now waiting to hear back . Have also contacted ACCC and also members of Government and Shadow Government , have also asked for certification of panels and Inverters what does this company got to hide when was certification of the panels given , I see that they are very quick to answer when there is a good report/ review, but not when one that tells it how it really is when a system in my opion under generates come on Sunboost , you know how to get in touch with some one, why not talk to the ones that have issues with your company , very poor public relations
Have made numerous attempts to call, but to NO avail. Re: a refund of deposit. Too often return call was
assured but not happening, and many delays with install. Not happy. Property has since had new owner.
Why are you not responding to my call number? Have requested the a/cs dept contact and told the call
centre will email. Still no response, You were ex. willing to take deposit, but will not refund $220?
Must I contact Mr Alan Border directly or Fair Trading.
That will be my next step
We apologize for the inconvenience caused to you. Please help us with your project number and we will investigate further and help you with the best solution at the earliest.
With all the good reviews can anyone tell me how much they are saving on their quarterly bills compared to before the solar was installed.
My bill before solar was about $600-$700 per quarter and then after solar ( and had a pool installed and pump runs for 10 hours a day , this was never in my original bill ) minus $500 per quarter ( summer time ) that’s right I went from paying $600 to getting a credit for $500 ( 12.6kw system three phase ) happy to answer any questions you have
How is your experience with ruin tiles while installing? Do they repair?
Do you install in tasmania
Hi Geoff, yes we do install in Tasmania, please email us the details at firstname.lastname@example.org
Alternatively, please call us on 1300 786 266
Why are your quotes half cheaper than majority of other companies ?
I have received 5 quotes in total, 4 being above $6500 and Sunboost was under $4000..
It makes me hesitant to go ahead because of this.
A question you should ask Sunboost.
My theory is the fact that they are very efficient in what they do and the turn around is very quick hence more volume of turnover and they can keep prices down. We are SO happy with our system.
Hi Dina, we install more than 4000 panels every week in each state and we deal with the manufacturers directly, we would like to pass all the benefits to our valued customers.
Thanks Judy for sharing your views. Appreciated.
Sun Boost Online
Are Sunboost a CEC approved company? You don't come up as being on their website but your website states that you use "CEC accredited solar installers". Does that mean you sub contract all the work out. Your salesman are very pushy and can't answer basic questions regarding main board requirements and won't give out installer licence numbers when asked. (not until I pay a deposit I was told). This all sounds as sketchy as anything. What happens if you guys go under in 5 years and aren't a CEC approved retailer.
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