46 questions from our users
Has anyone had the contractor take the final payment in cash. Also demand extra cash for distance to meter box?
No Sunboost Solar is a very reputable Company they do payment transaction the correct way, amounts are directed into the Bank Accounts they pay wages and taxes to ATO, like good business people, no extra cash needed for installation they had a fixed amount supply and fit,
Great to know , who do we talk to about this problem? As we can no longer get through to who we were dealing with we may take the next step. A formal complaint to Dept of Fair Trading
Hi Sigi, please share the order number and we check the details, the meter upgrade might be required considering few factors, we assure you an update on this asap. Thanks.
Thank you@Norman for sharing your valuable views.
I'm from Adelaide, had solar installed by Sunboost, trying to find out the final price. After deposit ect, to be paid to you by Brighte but every time I ring up I'm getting the run around they say I'll find out and ring you back but they never do. Been going on now for weeks sick and tired of it. Going to go to the ombudsmen to sort this matter out. Unless you sort it out immediately... Thanks Brian ID 133265
How long after I sign the contract and pay the deposit will the system be delivered and installed. Steve. Central Coast NSW
Hi Steve, usually after submitting the documents we receive the meter approval from the electricity distributor within 2 to 3 weeks, and that is the time we assign the installation job
How is sunboost as installer. Do they use 3party? How is their workmanship? Can I trust them? Someone that has had experience with them please let me know.
Sunboost has quoted me for Seraphim Panels with Solis inverter, can someone please advise if they have this installed at their place and also provide a performance review please.
Still struggling to get the wifi to work with the App on my phone.
Green LED is permanently on the dongle at the inverter.
Are we able to connect batteries to the 6.5kW system?
Unfortunately I don’t reside at my property & haven’t attempted it yet but if you google “how to connect my growatt app to wifi solar system?” It comes up with some utube videos that might help.
I have heard it’s a struggle in the reviews, so I hope this helps. Best of luck.
Hi is sunboost part of the Clean energy council approved solar retailer list?
No They Aren't ! Please check the given link to know about the CEC retailer list https://www.solaraccreditation.com.au/retailers/approved-solar-retailers.html
Please, for your own sake, use another solar company! Do not trust these people, after a threatening phone call from one of their people as we have caught them out in a lie, we are off to the lawyers tomorrow to commence legal action against them, as advised to us by Business and Consumer Affairs. Stay away from sunboost.
Where is my review ?
Dear Valued Customer,
Please share the details at email@example.com, we will check with the concerned department at Product review.
Have a great weekend!
Sun Boost Online
Hi I need to contact Roger at Sunboost can anyone help me with his contact details please.
Hi Glenys, Roger tried calling you yesterday, and sent an email as well. He has shared his direct number on email. Feel free to call him.
What is the brand of the panel that sunboost use.
Hi Dean, thank you for contacting Sunboost, we deal with all the best panels available in the market. Currently we have special promotions running with Seraphim panels.
HI i have a sharp inverter 1.5kw shows a error....my question how much to install a 5kw inverter to my solar panels 1.5kw
How do I log into my Sunboost solar system?
It depends on the model of the inverter you have and what it supports. The handover documentation should have given you the details of the features and the setup process. Mine is a Solis inverter so I followed the instructions, setup wifi and then created a login with ginlong.com (the manufacturer of solis inverters). Simples and now I can see it from my iphone, ipad and mac from anywhere.
What if the solar panels are in 50% shade? Would the system generate enough kw to work and feedback to the grid?
The selected installer will advise you the correct position to maximise your sun exposure - they do their homework befor they arrive - thats why the ask for photo’s of each side of your house so they can work our the suns position to give you the best return for your investment - everyone has shade at different times of the day - you will still be very happy with Sunboost - WE ARE !! Cheers Lee-Ann
Hi Sunboost, which panels do you use? Inverters etc?
I’m looking to have solar panels installed and I am interested in your special but I’m having trouble making contact, your phone number is just ringing out and your online submission form is not responding. Any ideas?
Is it possible to Sunboost install solar system to india ,if yes what is the cost for 6.6 kv?
Just saw your add on TV, looks good, can you please tell me what brand, type of solar panels you use?
So who does run the solar installation business from 4 Columbia ct Baulkham Hills Sunboost Solar,Sharp Solar Australia or Bell Solar Pty Ltd.?
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