??!
1 photo
Sunboost
4.5 from 3,012 reviews

Reviews

4.3

60 reviews
5
(41)
4
(10)
3
(1)
2
(4)
1
(4)
  • Value for Money
    4.2 (53)
  • Customer Service
    4.4 (57)
  • Timeliness
    4.3 (4)
  • Job Satisfaction
    5.0 (3)
  • Rates and Fees
    4.8 (4)
  • Installation
    4.4 (47)
  • Product Quality
    4.0 (53)
  • Return Claim MadeYes (18) · No (40)
  • Warranty Claim MadeYes (60) · No
  • Purchase PriceA$3,803.82 (28)
Previous
Next

Reviewer Photos & Videos

Rude salespeople

Rude salespeopleSydney, NSW

  • 2 reviews
  • Verified customer

Thankyou Sunboost!

published

Thankyou Sunboost for your help. Everything is working so well now. I’m Looking forward to saving big bucks on my energy bill. Having the wi-fi dongle is a great option.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased CHSM6610M-300 Solis-3P5K-4G-AU
System Size5 KW
Purchase PriceA$3,391.00
1 comment
Sunboost
Sunboost T.Sunboost
Zainy

ZainyBrisbane

  • 3 reviews

Exceptional service from Monika

published

Sunboost has given me excellent service. I’ve been having a problem with my
wi fi. My order number is SB 35877. I’ve been corresponding with Monika. She has always been very helpful and tried her very best to help me. I’m very thankful to her for all her kindness, understanding & patience in dealing with my
problem.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase PriceA$2,250.00
1 comment
Sunboost
Sunboost T.Sunboost
Tomsy

TomsySouth-Eastern Region, NSW

  • 3 reviews
  • 1 like

Very happy havent had an electricity bill since

published

Had an intermittent fault with solax inverter,replacement was handled efficiently by Zara.The panels have continued to operate well.Dealing with Sunboost went smoothly with no dramas.Have recomended to several friends who have had similar experiences.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased not sure
System Size5.5 KW
Purchase PriceA$4,000.00
1 comment
Sunboost
Sunboost T.Sunboost
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all

Excellent presentation polite no complaints with your service say cheers to the boys

published

I like to congratulate Arthur for his politeness patience and his professionalism all the installers where excellent in their approach and their manners.You can rest assured that I will recommend your company to other people interested in solar power

Customer Service
Rates and Fees
Value for Money
Timeliness
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Monocrystal
System Size6.5 KW
1 comment
Sunboost
Jessica S.Sunboost

The reviewer stated that an incentive was offered for this review

Get quotes from Solar Retailers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Marty

MartyNew South Wales

Would not spend my money with you again

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Sunboost supplier
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost
graham

grahamMid North Coast, NSW

Great company to deal with

published

System was installed within 4 weeks of contact. Had small delay after 18 months due to inverter breakdown. This was fixed within 2 weeks very good service
Office staff Monika was extremely helpful. Would recommend sun-boost

Graham bradley

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased SOLIS
System Size6.6 KW
Purchase PriceA$4,000.00
1 comment
Sunboost
Sunboost T.Sunboost
harry

harryMetropolitan Adelaide, SA

great service and correspondence

published

service and price were great ,had a small problem with an item in the manufacturing side but the guys at sunboost fixed /replaced it asap and now all is good, so thanks again for your service. you will be recommended.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost
Peter

PeterIllawarra, NSW

Exceptional customer service

published

Following a fault with our Inverter it was necessary to contact Sunboost as our system was still under warranty. We had Carter as our contact person. He could not have been more helpful and very polite. Always at the end of the phone (never talking to a machine which was a big plus) advising on updates & progress of service calls for our inverter issue to the final replacement. We are very happy with the outcome.

Customer Service
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Seraphim
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost

My solar going into alarm

published

Project number 173196 which has been handled by Carter. My solar system was regularly going into alarm and shutting down and then after a variable interval the system would come back on line. Contact was made with Carter and he investigated the cause and contacted me yesterday with a fix. The system now needs to be monitored to see it the fix is successful.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
System Size6.6 KW
Purchase PriceA$3,700.00
1 comment
Sunboost
Sunboost T.Sunboost
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all
Kim B

Kim BPerth, WA

  • 2 reviews

Great Service

published

Unit was not operating at all after a Synergy inspection. We rang Sunboost and they had a service rep out within 2 working days. He fixed the problem in short order and the panels work like a dream again now. Very happy indeed.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
System Size6 KW
Purchase PriceA$3,100.00
1 comment
Sunboost
Sunboost T.Sunboost

Get quotes from Solar Retailers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

Alert assistance

published

Inverter grid over voltage alert warning
Request for assistance was answered very quickly.
Directions to reprogram inverter was supplied over the phone to resolve the alert condition.
Staff were very helpful and knowledgeable.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased solis
1 comment
Sunboost
Sunboost T.Sunboost
Pramod B M.

Pramod B M.Central West, NSW

  • 2 reviews

Great product n exceptional service.

published

We had a recent solar installation at our place by Sunboost Solar Company.Very great n exceptional service throughout the whole installation process..Highly recommend to everybody.Great choice.Definately pleased and satisfied 100%..

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost
Tony C.

Tony C.Perth, WA

Early days but appears very efficient

published

Installation process went smoothly and installers were polite and very happy to answer any concerns and questions. Carried out their work efficiently and whole process throughout really went very well. data logger was faulty and replaced within a few days and Sophie guided me effortlessly through reconnecting the WiFi logger (fairly complex) process. Happy with the results.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Solis Sunboost
System Size6.6 KW
Purchase PriceA$3,000.00
1 comment
Sunboost
Sunboost T.Sunboost

It’s excellent job

published

Help us in every step keep calling to check everything is on track , are we happy with the job Done and mostly they are polite and passionate.well done sun boost .

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Sunboost
Jessica S.Sunboost

The reviewer stated that an incentive was offered for this review

Kevin Linsley

Kevin LinsleyHunter Region, NSW

Good Service

published

Replacement Inverter was installed by J Catt Electrical and he was polite.
Service from both the Electrician and Kevin from Sunboost was excellent.
TNT couriers very also excellent to deal with.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Eversolar
System Size5 KW
Purchase PriceA$4,205.00
1 comment
Sunboost
Sunboost T.Sunboost
Solar Retailers

Find out how Sunboost compares to other Solar Retailers

Know better, choose better.

Compare all

Overall - poor customer service!!

published

Very slow responce to requests. Organised a warranty job but there were three no shows without even a phone call. I had to do all the chasing.

Overall - poor customer service!!

Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Sunboost
Jessica S.Sunboost

Get quotes from Solar Retailers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Cookie

CookieSydney, NSW

  • 2 reviews
  • 2 likes

Terrible customers service and installation.

published

Building reports states that due incorrect solar installation that my roof is leaking in our bedroom (brand new home). Photo evidence after 10-11 months and refuse to fix it. Customer service after installation was terrible and they will not respond in writing to my claims.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
2 comments
Sunboost
Jessica S.Sunboost
Cookie
Cookie

Hi quote number was 98579 for install on 1.4.19 please contact me if you require further information

jules f.

jules f.Richmond-Tweed, NSW

had solar panels already and took up the offer of sunboost to help save money and use the sun for energy

published

The installers Joel and 2 workers where wonderful. polite, clean ( took away there mess) worked as a tema and came at the correct time after giving me a welcome call the day before. Would totally recommend them for installation at any time.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased solis 4G single phase
System Size5 KW
Purchase PriceA$3,800.00
1 comment
Sunboost
Jessica S.Sunboost

This is excellent

published

Installation process was pretty easy. Xavier was very helpful before and during installation .
Zara was excellent with the app installation , she guided me through the fine details . She was very helpful.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Sunboost
Jessica S.Sunboost
Matthew D.

Matthew D.Greater Melbourne (Outer), VIC

  • Verified customer

Don't count on Sunboost for warranty

published

I informed Sunboost of a faulty system over a month ago. One of the isolators has stopped working. Since contacting the company they have given me the run around. They simply have not been able to organise an electrician to inspect and replace the faulty part. Such delays and fobbing off customers is unacceptable. I can not recommend Sunboost.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Inverter: Solax 5kW (X3-5.0-T-N). Panels: CSUN 300 Watt Mono Black Frame (CSUN300-60M)
System Size6.6 KW
Purchase PriceA$5,100.00
2 comments
Sunboost
Jessica S.Sunboost
Matthew D.
Matthew D.
Page 1 of 3
See all Sunboost reviews

Questions & Answers

Beryl T.

Beryl T.asked

Installer : Sunboost. Panel - Trina 20 panels that generates 330kw. Inverter 5kw Solis is this a good combo for a 4ppl house $500 per quater electricity bill

2 answers
Froggy
Froggy

I have only just put mine in . 6.6kwatt 20 panels. My neighbour is also a solar installer and has stated that it is more than adequate for my needs, and may also put me in credit ,that I can apply to my Gas bill, as I am with same supplier for Gas and a Electric.

Beryl T.
Beryl T.

HI, Froggy, thank you for replying to me. May I know if you are in Adelaide ? And which energy retailer you use ? And how much is your FIT ?

Sylvia

Sylviaasked

Ive not had any success getting a hold of Calvin to book my install and ive page $450 and i am expected to pay a few more grand for my solar. what do i need to do to get a callback to book my solar install? I also haven't receive my referral for referring my mum for solar and she has her system installed. ive had two successful transaction to date but getting solar for my new house is like trying to skin a cat.

No answers
Colonel

Colonelasked

How much would it cost for 40 Serephin psolar panels, 2 Hawae hybrid inverters 16 optimizers and installation of this 13kw system please

No answers

Get an answer from our members and Sunboost representatives

Other Solar Retailers

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.