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Sunboost
4.5 from 3,012 reviews

Reviews

4.6

1,920 reviews
5
(1,460)
4
(309)
3
(34)
2
(20)
1
(97)
  • Value for Money
    4.6 (1,707)
  • Customer Service
    4.6 (1,794)
  • Timeliness
    4.6 (72)
  • Job Satisfaction
    4.8 (65)
  • Rates and Fees
    4.5 (66)
  • Installation
    4.7 (1,628)
  • Product Quality
    4.6 (1,607)
  • Return Claim MadeYes · No (1,920)
  • Warranty Claim MadeYes (40) · No (1,861)
  • Purchase PriceA$4,826.41 (836)
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Jeannette

Jeannette Victoria

  • 2 reviews
  • 1 like

Great Service and Happy with Installation

published

The process for ordering and installation was excellent. Day of installation the guys turned up, were shown around and just got straight into it. Everything seemed to run smoothly and they were very pleasant to deal with. They cleaned up any mess and did all with a minimum of fuss. Obviously highly experienced. Only issue we had there was no assistance on the day to set up the WIFI. This took a few phone calls over a couple of days and finally it was set up. I would have liked to be shown on the day how to set up the APP etc. All working good now. I am happy to recommend SUNBOOST.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
travelqueen

travelqueenSouth East Queensland, QLD

Cant wait to reap the energy savings

published

Found the installation technicians on time and very professional from the time they arrived and explained what the process was as well as a demo to show how it all worked

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,999.00

Pleasure doing business.

published

I was amazed at how quickly and efficiently the panels were installed. The team, from office to site worked as one and job was done in no time. Thanks Sunboost.

Customer Service
Rates and Fees
Value for Money
Timeliness
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,891.00
1 comment
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Gemma

GemmaSydney, NSW

Perfect service all Round

published

Perfect installation and performance exceptional staff all around, from enquiry to installation nothing but smooth sailing. I always felt informed on the processes. Nothing but praise from a happy customer

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sunboost
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Lia bruhn

Lia bruhnSouth East Queensland, QLD

Recommend product and carters amazing customer service

published

5 star service received from carter from customer service and marcus from service dept being absolutely amazing professionals. I would recommend this business to anyone looking for quality solar installation.

Customer Service
Rates and Fees
Value for Money
Timeliness
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sunboost
Sunboost T.Sunboost

Good all round offer & good value for money

published

It was easy to arrange, all the steps along the way went smoothly, installer was professional. Would have loved more info on connecting the app and getting info from it.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim Blade 330W
System Size6.6 KW
Purchase PriceA$4,291.00
1 comment
Sunboost
Sunboost T.Sunboost
William

WilliamHiggins 2615, ACT

The install went very smothly.

published

The install team were very efficient. The team arrived on time as promised and completed the install within the 2 days. Cean up was as expected. Highly recommend the team.

Job Satisfaction
Installation
Trustworthiness
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Astronergy CHSM-60M-330
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost
Stevie b

Stevie bHunter Region, NSW

  • 2 reviews

Love it very happy so far

published

Without a problem very professional. No problems everything done the way we were told. Dealing with Sunboost was a joy could not be happier would recommend them. Installation team very professional

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Astronergy astro semi 370w black frame 120 half cut cells mono
System Size10 KW
Purchase PriceA$5,338.19
1 comment
Sunboost
Sunboost T.Sunboost

Good work people I’m impressed

published

The installation went super and the installers were brilliant.They arrived when they said and went about there business.I am very happy with the work done and would recommend Sunboost to friends if they were in the market for this product.

Customer Service
Rates and Fees
Value for Money
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$3,000.00
1 comment
Sunboost
Sunboost T.Sunboost

The reviewer stated that an incentive was offered for this review

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David

DavidSouth East Queensland, QLD

  • 2 reviews

Easy and efficient

published

Very easy to deal with. Arrived on the day promised and completed the job. Only thing that anoys me are surveys that want more words in there comments. xxxx xxxx

Customer Service
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,280.00
1 comment
Sunboost
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Mrs R Ramsay

Mrs R RamsaySydney, NSW

Very professional and helpful

published

Easy to deal with and professional no questions were to hard to answer and Roger was brilliant. The installation team lovely team of men and worked very hard
Total experience was wonderful. I have referred many friends to your company

Customer Service
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$7,230.00
1 comment
Sunboost
Sunboost T.Sunboost

I'm happy with the outcome. Great work!

published

The installers did an amazing job. It was windy and raining and they still completed the work. Sunboost installers were so committed to do the job and do it well.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sunboost
Sunboost T.Sunboost
Maxwell

MaxwellTasmania

The system was a 6.6kw,with a frolics inverter

published

We found the team at sunboost to be helpful and informative, the installer's arrived on time, did a great job ( I kepted an eye on them) as yet I can't find a fault with either sunboost or the installer's, a great team!!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
1 comment
Sunboost
Sunboost T.Sunboost
Gary

GarySydney Surrounds, NSW

Seemless service and installation

published

Sunboost was recommended by a good mate who has had 3 sets of panels installed. From my original phone call up until writing this review, the staff at Sunboost have been very attentive, courteous and organised. The installation was carried out very efficiently by friendly and considerate local contractors.
I have no hesitation in recommending Sunboost for your solar installation. Very happy with the result...and I am an electrician!
Gary and Alison

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Black ones
System Size6.7 KW
Purchase PriceA$3,300.00
1 comment
Sunboost
Sunboost T.Sunboost

The reviewer stated that an incentive was offered for this review

Rob

RobBeaudesert

  • 4 reviews

Everything explained and excellent value. Very fast and polite after sale service

published
Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Sunboost
System Size6 KW
Purchase PriceA$3,591.00
1 comment
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Perfect marketing & excellent work!!!!

published

The panel installation was very easy. There was no tension for me and the installation team has done everything. There was no issue with the company and they are very helpful.

Customer Service
Rates and Fees
Value for Money
Timeliness
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased jinko
System Size6.6 KW
1 comment
Sunboost
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Zainy

ZainyBrisbane

  • 3 reviews

Exceptional service from Monika

published

Sunboost has given me excellent service. I’ve been having a problem with my
wi fi. My order number is SB 35877. I’ve been corresponding with Monika. She has always been very helpful and tried her very best to help me. I’m very thankful to her for all her kindness, understanding & patience in dealing with my
problem.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase PriceA$2,250.00
1 comment
Sunboost
Sunboost T.Sunboost

Great solar system. Great service.

published

Great sales and service from the start. Finished off perfectly with Zara helping me through the Ap download process and set up. Just great. Already seeing the benefits of the system in the early days. Glad we finally made the decision to move forward with solar.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Sunboost
Sunboost T.Sunboost
Nervous Nelly

Nervous NellySouth-Eastern Region, NSW

Nervous Nelly

published

I was apprehensive at first, thinking there has to be a hitch, but from payment to installation everything went smoothly. I’m not in my house yet, so haven’t been able to test out thoroughly but cannot foresee any issues.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim Blade330W Black Frame 120 Half-Cut Cells Mono (SRP-330-BMB
Purchase PriceA$3,751.00
1 comment
Sunboost
Sunboost T.Sunboost

Great

published

Sales were great
organisation even better
Company fitting solar really great
everything works well as expected
This my third system from your company and as in the past I will gladly use the company again

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Unknown didn't look
Purchase PriceA$3,500.00
1 comment
Sunboost
Sunboost T.Sunboost
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Questions & Answers

Beryl T.

Beryl T.asked

Installer : Sunboost. Panel - Trina 20 panels that generates 330kw. Inverter 5kw Solis is this a good combo for a 4ppl house $500 per quater electricity bill

2 answers
Froggy
Froggy

I have only just put mine in . 6.6kwatt 20 panels. My neighbour is also a solar installer and has stated that it is more than adequate for my needs, and may also put me in credit ,that I can apply to my Gas bill, as I am with same supplier for Gas and a Electric.

Beryl T.
Beryl T.

HI, Froggy, thank you for replying to me. May I know if you are in Adelaide ? And which energy retailer you use ? And how much is your FIT ?

Sylvia

Sylviaasked

Ive not had any success getting a hold of Calvin to book my install and ive page $450 and i am expected to pay a few more grand for my solar. what do i need to do to get a callback to book my solar install? I also haven't receive my referral for referring my mum for solar and she has her system installed. ive had two successful transaction to date but getting solar for my new house is like trying to skin a cat.

No answers
Colonel

Colonelasked

How much would it cost for 40 Serephin psolar panels, 2 Hawae hybrid inverters 16 optimizers and installation of this 13kw system please

No answers

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