- Sign in
- Write a review
Sunboost
Reviews
Reviewer Photos & Videos
Great Technical Service
I mentioned to Andy at Sunboost that I was getting a ‘LimByVg’ message on my inverter. He arranged for Andrew from Technical Support to contact me to discuss. Andrew explained what this meant and that it wasn’t a problem and would not affect the operation of my system. He walked me through some minor adjustments to the settings on my inverter. I am very happy with my system and with the support provided by Sunboost.
Fast and efficient process end to end. Will recommend to anyone interested about Solar.
Everything was super easy. Could not find fault. All dealings with SunBoost Reps (Rachel, Amy and Jacob) was a positive experience and very straight forward. I will have no issues recommending SunBoost to anyone.
Dear Shaun,
Thank you for taking out time to put up a review for us! We are delighted to learn that the team was excellent in delivering the services & you are happy with the overall experience. Your...
Read more feedback is forwarded to the team members & they are equally happy. It is these kinds of reviews that keep us motivated. We also appreciate your kind gesture for recommending us.
Great customer experience
Definitely recommend using Sunboost! They offer great value and have a user friendly customer portal which provides clear visibility of where you are in the process of getting your panels and has all of the information you want in the one place. Great customer service and communication from the team and could not be happier.
Dear Ian,
Thank you for taking out time to put up a review for us! We are delighted to learn that the team was excellent in delivering the services & you are happy with the overall experience. We tha...
Read morenk you for your feedback & glad to know that our online portal feature made your solar journey much easier & smoother. We also appreciate your kind gesture for recommending us.
Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
Love our solar! Love our savings!
We are very happy with Sunboost. After given wrong information from our electricity provider, Jenny went above and beyond to fix an issue that was actually electricity provider issue. Thankyou so much for your time and patience Jenny! Your a Gem!
Dear Sharon,
We are happy to learn that the team was excellent in delivering the services & you are happy with the overall experience. We are also delighted to learn about your current savings and ar...
Read moree also sure you'll surely do much more. It is these kind of reviews that keep us motivated. We'll ensure to deliver up to the best of our services to keep your solar system usage hassle-free.
Get quotes from Solar Panel Installers servicing your area
Receive up to 3 quotes with ProductReview.com.au
- 3 reviews
Awesome service Amy thankyou
Very easy to talk to and very professional rang me in 15mins fixed the problem on the first go very happy with the service would highly recommend to friends and family
Dear Customer,
We thank you for considering us and for giving us the opportunity to serve you. We are happy to learn that the team was excellent in delivering the services & you are happy with the ov...
Read moreerall experience. We also appreciate your kind gesture for recommending us.
- 2 reviews
Love the savings!!!
The panel installation process went without any issues.
Have never had any issues with this company. Called today to set up installing the app on my phone which was a bit tricky, but Nora was amazing and talked me through the whole process.
Dear Cheryl,
We thank you for sharing your valuable feedback for us! We are happy to learn that the team did a great job & you are happy with the entire installation process & the overall experience....
Read more We are glad to hear that our team made things easy for you during your Wi-Fi set up. Please do not hesitate to contact us for any queries or concerns regarding your solar system. We are happy to help in any manner we can.
Saved us
Sunboost very professional ,installation done quickly ,made a huge difference to our electricity bills .Had no issues since installed .
Great price and paying off monthly ,do no huge expense.Already paid for itself in 18 months
Dear Linnie,
We thank you for giving us an opportunity to serve you. We are happy to learn that the team was excellent in delivering the services & you are happy with the overall experience. We are d...
Read moreelighted to learn about your current savings and are also sure you'll surely do much more. It is these kind of reviews that keep us motivated.
Sunboost Solar
Very efficient and good communication and arrived on time to install and did it very professionally. The panels were put north west and the inverter was neatly positioned beside the meter box.
Dear Peter,
We thank you for sharing your valuable feedback for us! We are happy to learn that the team was excellent in delivering the services & you are happy with the entire installation process. ...
Read morePlease do not hesitate to contact us for any queries or concerns regarding your solar system. We are happy to help in any manner we can.
- 3 reviews
Great Value for Money
We have used Sunboost twice now within 2 years as we moved house. Both occasions we have had no issues at all, we saved hundreds on our power bills in our old house and are exciting to have a bigger unit on our new house so we can save even more money.
The team at Sunboost are all friendly and very helpful without being pushy, highly recommend.
Dear Lisa,
We thank you for considering us and for giving us the opportunity to serve you. We are delighted to learn about your current savings and are also sure you'll surely do much more. It is the...
Read morese kind of reviews that keep us motivated. We really appreciate your kind gesture for recommending us.Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
Wifi connection
Fixed the problem asap, was the best fix ever and didn't take long. Very professional and help with everything and was patient with me who is not tech minded at all
Dear Michael,
We thank you for sharing your valuable feedback for us! We are happy to learn that the issue was resolved by our customer service team promptly. Rest assured, we'll ensure to deliver u...
Read morep to the best of our services to keep your solar system usage hassle-free.The reviewer stated that an incentive was offered for this review
Get quotes from Solar Panel Installers servicing your area
Receive up to 3 quotes with ProductReview.com.au
Solar panels
Great service very easy to deal with. Installation team were very professional and knowledgeable. Definitely recommended sun boost to anyone. Very affordable too.
Solar panels look great and neat and tidy.
Dear Kimberly,
We thank you for giving us an opportunity to serve you. We are happy to learn that the team was excellent in delivering the services & you are happy with the entire installation proces...
Read mores. We appreciate your kind gesture for recommending us. Please do not hesitate to contact us for any queries or concerns regarding your solar system. We are happy to help in any manner we can.
Good service
Pannels installation was very smooth and carry out in a professional manner and the crew was very courteous and professional.
We have had nothing but good relations and service from sunboost solar.
Dear Cobber,
We thank you for giving us an opportunity to serve you. We are happy to learn that the team was excellent in delivering the services & you are happy with the entire installation process...
Read more. Please do not hesitate to contact us for any queries or concerns regarding your solar system. We are happy to help in any manner we can.
Great service
Panel installation was easy and staff great help. I had a lot of problems because not very tech savvy but was helped by great staff and technicians. Well done Sunboost
Dear Kathryn,
We thank you for sharing your valuable feedback for us! We are happy to learn that the team did a great job & you are happy with the entire installation process & the overall experience...
Read more. We are glad to hear that our team made things easy for you during your Wi-Fi set up. Please do not hesitate to contact us for any queries or concerns regarding your solar system. We are happy to help in any manner we can.
Good price and good service
From start to finish the team at Sunboost was helpful and professional. I was looking and comparing many others however I could not beat the price and follow up services. I would not hesitate to recommend them again.
Dear Pete,
Thank you for taking out time to put up a review for us about your overall experience. We are happy to learn that our team has been able to make your solar journey a pleasant and memorable...
Read more one. We also appreciate your kind gesture for recommending us. Congratulations on going green and doing your bit for the environment.
Great Technical support
Very quick and easy. No issues at all till date. Ethan was supportive and took me through step by step until the system was active on my mobile. I can now view the historical usage and today’s usage as well.
Dear Sanjeev,
We thank you for sharing your valuable feedback! We are glad to hear that our team made things easy for you during your Wi-Fi set up. We'll ensure to deliver up to the best of our servi...
Read moreces to keep your solar system usage hassle-free. We hope you enjoy the savings your solar system bring for many years to come.Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
Questions & Answers
Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton
Hi, How can I set up my mobile to monitor my sunboost system?
Sorry Peter I have not done mine yet. Bob
Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
Get an answer from our members and Sunboost representatives
Details
| Category | Online Shops, Solar Panel Installers and Solar Retailers |
|---|---|
| After Sales Service | Yes |
| Solar Connection Type | Grid-Connected and Hybrid |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Recognition | None |
| Solar Connection Type | Grid-Connected and Hybrid |
Other Solar Panel Installers
Regen Power
4.9(586)
Smart Energy Answers
4.9(342)
Go Run Solar
5.0(222)
Supreme Solar Power
5.0(188)
Sync Energy
4.9(236)
Smart House Solar
4.8(430)
Solarhub
4.9(174)
Solar Miner
4.6(562)
Natural Solar
4.7(353)
Ever Power Solar
4.6(349)
Aus Solar Co.
4.7(235)
GT Solar
4.9(96)
Contact info for Sunboost
Other Solar Panel Installers
Regen Power
4.9(586)Smart Energy Answers
4.9(342)Go Run Solar
5.0(222)Supreme Solar Power
5.0(188)Sync Energy
4.9(236)
Excellent Service
Grt customer service, easy dealing
Great service, very prompt and happy
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Find the right Solar Panel Installer
Receive up to 3 quotes with ProductReview.com.au
Dear Les,
Thank you for taking out time to put up a review for us! We are delighted to learn that the team was excellent in delivering the services & you are happy with the overall experience. Your f...
Read moreeedback is forwarded to the team members & they are equally happy. We'll ensure to deliver up to the best of our services to keep your solar system usage hassle-free.