Reviewer Photos & Videos
- Verified customer
Stay away, 18 months later and still asking where is my system?
I signed a contract with Sunboost in July 2018. Yes July 2018, that is not a typo.
The salesman would not listen that the roof was flat and that it would require tilt frames. Once it was established on first install attempt that tilt frames would be required I got the required council approval. That was in January 2019. I still do not have the system on my roof. They don't return calls. I am forever chasing them.
Outstanding customer Service Sunboost Solar
We have just completed installation of our Solar System from start to finish Sunboost have been amazing down to just having a lovely lady Shayana On the phone very patient with me to set up my app on phone to monitor the system Hazel the sales lady also great and the installers really nice neat and tidy work will be recommending Sunboost to all family and friends we thank you Sunboost now we look forward to lower electricity bills
Sunboost are amazing, very professional and go above and beyond in customer service!
With the recent storms in NSW, I discovered a leak in the roof at the area of where the panels was installed. I called and Monika in customer service was on top of it immediately. She contacted the technician installer and kept me up to date.
The installers too we're amazing like Monika. After a long day of working in Canberra (6hr drive) installing solar panels they dropped in to check the issue at 7pm and fixed the issue with the leaking roof; no questions asked. An amazing team from installers to the office.
Sunboost did a great job
From first phone call to installation everything was effortless staff are friendly and very helpful installers where on time friendly and they did great job would highly recommend sunboost to anyone wanting a solar system.
The process was good, we gpt a good deal before the Dec 31 deadline, we had some delays mainly due to Xmas and the bushfire situation but all staff have been very helpful especially Janet and Debbie, the installers were great, they turned up on time, worked tirelessly and cleaned up after the job was complete.
The entire pre and post sales process was effortless. The install went smoothly and quick and the communication process throughout was excellent. Great work and effort by all the team. Definitely would recommend Sunboost as your solar install specialist.
This is good
Panel installation and initial set up was managed on time and good. However, the meter change took a while by AGL. Monika helped me to install the software on my phone and she handled it well with support. It is too early to see the benefits as I installed it in January 2020.
- Verified customer
Sun boost company are very good people and very friendly
They don't delay and quick for respond for what you are looking for and all of them friendly very kind to do there jobs. I wish them good jobs and great company
The reviewer stated that an incentive was offered for this review
- Verified customer
Professional team of tradesmen -167963
I spoke to Xavier the SUNBOOST sales representative several times as I was after the best components for the best price and he amended my quote a few times; and this was not a problem for him and he was knowledgeable, patient and gregarious. On the day of installation I had to go to work, the installers were happy to take my call and discuss the installation. When I arrived home they explained the installation, and the operation of the solar system. Their work was tidy, they were dressed well and did not leave any rubbish around my yard. Full kudos to Xavier and the installers that SUNBOOT engaged to fit my solar system. Additionally, SUNBOOT was the most competitive price out of the 5 quotes I obtained for the brand of components I chose.
- Verified customer
Quick and clean installation. Your staff are great .Thank you
The staff advised on Monday that the installer would be coming the next day and I was quite surprised to see that they actually were on site the time I was advised they would be there. The installers were very polite and clean in their work and the office staff were in contact with me making sure I was happy with the work. The installation looks great. Can't wait til the system becomes operational
To put on solar system
The 2 young men did a great job on Thursday morning and Friday even working in the rain on both days they were very polite and very helpful into explaining what they going to do I would recommend them again to anyone to get them to the job
excellent installation , seems a good value , very neat , 138231
good communication , worked in with my roof repair process , great team of installers , very neat job , I'm happy !! no issues with the company smooth process ! I look forward to power generating times !
unfortunately the installation was slowed a bit due to rain but they did a fantastic job. they were very polite, informative and efficient. Installer showed me what they were doing and briefed me on the next stages that is to happen,
Well Done Sunboost
Kellyville-Congratulations to Oscar and Darren. It is with immense pleasure that I write the following lines on Darren the Installation Team member and Oscar from the Sales Team.
When I had initial doubt about the company, Oscar clearly provided the correct information and stood to very good principles and ethics. Oscar answered the required questions satisfying me.
When it came to the Installation team, I congratulate your company in having Darren at the help-desk. What a fantastic individual this person is? Darren picks up the phone and com...
157769- great service
Staff were friendly and efficient. Installers arrived on time cleaning up after themselves
Installation was completed without any issues and quickly
Recommendations and tips were also offered to get the most from our solar panels
A good installation
The panel installation was easy and efficient. The quote and job number is 155608. Darren was easy to deal with and delivered on his promise.. The installers came to the job and without fuss went about their business. They even replaced a broken roof tile.
Extremely happy with SUNBOOST
When I first called Sun boost my first impression was I thought the call centre was offshore or this may be fraud as the needed my personal details and payment etc , as I got to speak to the sales team ( jackline and Manager Bobby ) there are based out of Seven hills area in NSW . There was some misunderstanding on the pricing which was rectified by the manager bobby , which all made sense in the end . I took the 2yrs finance option which was an easy process, Installation was a quick and easy process as they arrived at 7.30am and finished 1.00pm as indicated by the installer (Wan) very experienced guys. I can highly recommend SUNBOOST
Vik ( Beaumont Hills NSW )
Questions & Answers
I signed my contract two weeks ago when will my installation take place?
With all the good reviews can anyone tell me how much they are saving on their quarterly bills compared to before the solar was installed.
My bill before solar was about $600-$700 per quarter and then after solar ( and had a pool installed and pump runs for 10 hours a day , this was never in my original bill ) minus $500 per quarter ( summer time ) that’s right I went from paying $600 to getting a credit for $500 ( 12.6kw system three phase ) happy to answer any questions you have
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