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Sunboost

Sunboost (page 2 of 170)

4.5 from 3,394 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (2,210)
  • Customer Service
    4.6 (2,336)
  • Timeliness
    4.7 (434)
  • Job Satisfaction
    4.8 (398)
  • Rates and Fees
    4.6 (407)
  • Installation
    4.7 (2,106)
  • Product Quality
    4.6 (2,064)
  • Return Claim MadeYes (47) · No (2,247)
  • Warranty Claim MadeYes (66) · No (2,224)
  • Purchase PriceA$4,142.09
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Reviewer Photos & Videos

  • More

Cost effective for the future

published

Install went smooth
Answers over the phone and feedback was good. All in all the process was fast and efficient. It was good to see local tradesmen to our area install the panels

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunboost
Sunboost T.Sunboost

The reviewer stated that an incentive was offered for this review

Martin

MartinMetropolitan Adelaide, SA

Couldn't be happier

published

I was surprised how easy and efficient Sunboost were to deal with at every stage of the process. I have been thoroughly informed at every step and the installation is perfect, it is well balanced and looks great.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedAstronergy AstroSemi 370W Black Frame 120 Half-Cut Cells Mono
System Size6.66 KW
Purchase PriceA$3,391.00
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1 comment
Sunboost
Sunboost T.Sunboost

The reviewer stated that an incentive was offered for this review

SDeacon

SDeaconSouth East Queensland, QLD

Great Installation

published

Very professional service with regular contact from the Sunboost team prior to and post installation. Installation team turned up on time, were polite and provided good detailed instructions on completion. The wireless monitor took a few minutes to connect once I installed a suitable wifi booster to reach the inverters location.
Overall very happy with the installation.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Sunboost
Sunboost T.Sunboost
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  • Verified customer

Sunboost solar system Installation, since our first conversation with sales everything went exactly as we were told.

published

The installers were straight to work, organised and obviously know their work and how to set up for a productive install.
I don't have any issues, everyone was very pleasant and easy to talk with.

Customer Service
Timeliness
Installation
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Sunboost
Sunboost T.Sunboost

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Dan

Dan South West, WA

Account set up

published

Noah helped me setup and configure my wifi stick and account management. Great help and service and made the set up very easy.

Incentivised ReviewNo
1 comment
Sunboost
Sunboost T.Sunboost
Happy Job

Happy JobPerth, WA

  • 2 reviews

very disappointing, always argue with the sale person, have to go back to the training again

published

Hi Wilson, not very happy with Blake, who is a salesperson, did not understand about the
the procedure, can not communicate with the client, advise the wrong thing, just sale sale sale, very disappointing

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase PriceA$2,600.00
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1 comment
Sunboost
Sunboost T.Sunboost

Dear Customer,
We apologize for the inconvenience caused to you whilst dealing with us. We request you to kindly help us with your quotation number and we assure you to escalate the situation further and look into it.
Regards,
Sunboost Online.

Dale

DalePerth, WA

6.6 kw installed

published

Installation crew were very good.
The quality of the quotation provided by sun boost was lacking as there was two variations- one straight after I paid deposit and a second when installation started

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
2 comments
Sunboost
Sunboost T.Sunboost
Dale
Dale

Hi
Quote number was SB158691

Yelgeb

YelgebCentral Queensland, QLD

Perfect cannot believe how much energy it produces

published

The process was floor less. Everything happened when we told and the instillation was stress free and completed in time fame.
No problems at all great communication and follow up

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedAstroergy Astrosemi 330w black frame
System Size6.6 KW
Purchase PriceA$3,700.00
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1 comment
Sunboost
Sunboost T.Sunboost

Sunboost has done good job,

published

Installers (my case) are friendly understanding what they are doing. Getting along well with them. No issues after things done.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedNot remember
System Size6.6 KW
Purchase PriceA$3,591.00
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1 comment
Sunboost
Sunboost T.Sunboost
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Installation great but few issues with admin comunication

published
Value for Money
Customer Service
Timeliness
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSeraphim
System Size13.6 KW
Purchase PriceA$9,500.00
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1 comment
Sunboost
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ChrisN

ChrisN

  • 7 reviews
  • 2 likes

Great Job

published

Recently had Sunboost Solar system installed 1 month ago. Had no issues regarding correspondence with the company. The install crew were very professional & did an excellent job. The only issue I had was one of the converters the following day had on error alert. Rang Sunboost & they jumped on the problem straight away with the consultant walking me through the reprogramming procedure over the phone for the unit. Everything has worked perfectly since.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size13.2 KW
Purchase PriceA$9,000.00
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1 comment
Sunboost
Sunboost T.Sunboost

Quick tidy installation

published

No issues with installation. Prompt and polite. Left the place tidy and installed well. Panels are straight and square and pleasing to look at.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunboost
Sunboost T.Sunboost
Vwman01

Vwman01Illawarra, NSW

  • 2 reviews

Great Solar Installation

published

Company was easy to deal with. Fairly quick process only taking a couple of weeks from initial contact to installation. The Installation team were great. They did a neat job and it took them less than 1/2 a day to fully install the system. I would definitely use Sunboost again.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedAstonenergy 330w
System Size5 KW
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1 comment
Sunboost
Sunboost T.Sunboost

Brilliant Customer Service

published

From the first call for quotation to after install service has been prompt and excellent. Spoke to Lisa in first instance who was well informed and helpful, the installer Lionel and team very friendly and professional, lastly after sale service representative Tesena who was very helpful in resolving minor issues. All team has been excellent.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedAstroenergy
System Size6.6 KW
Purchase PriceA$3,200.00
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1 comment
Sunboost
Sunboost T.Sunboost
barry hall

barry hallIllawarra, NSW

  • 2 reviews

excellence of service

published

excellent installation by the guys very happy with all the work that they did and their professionalism, in answering any questions

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchasedsolis
System Size5 KW
Purchase PriceA$3,391.00
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1 comment
Sunboost
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Lil

LilKellyville

  • 2 reviews

Sunboost team are very knowledgable and helped me throughout the process.

published

Thank you to Noah for your patience and helping me through the process of the final installation. Highly recommended. Thank you.

Customer Service
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Sunboost
Sunboost T.Sunboost

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Good product, good service, good company

published

Simple, easy & efficient installation. Ordered 10Kwt system on Friday & was installed the next Monday. Very courteous, patient & knowledgable people. A delight to do business with.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedTrina Honeywell M black 370 watt
System Size10 KW
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1 comment
Sunboost
Sunboost T.Sunboost
Sue

SueMetropolitan Adelaide, SA

Totally satisfied

published

Experience was painless; staff were polite; explained necessary functions; were a pleasure to deal with and responsive to all questions

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSunboost
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1 comment
Sunboost
Sunboost T.Sunboost
Anand

AnandPerth, WA

  • 4 reviews

Issue Resolved

published

I had an issue with an error message from the system due to AC Voltage Outrange. The team from Sunboost followed upon my report and resolved the issue professionally and quickly.

Value for Money
Customer Service
Timeliness
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedGrowatt MIN 5000T-LX
System Size6.6 KW
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1 comment
Sunboost
Sunboost T.Sunboost
  • Verified customer

Great service

published

Shanaya, from service devision was a pleasure to deal with, new her stuff and fixed my problem in no time.thanks.

Value for Money
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSolis
System Size6.6 KW
See all answers
1 comment
Sunboost
Sunboost T.Sunboost
Page 2 of 170
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Questions & Answers

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

No answers
shyne I.

shyne I.asked

Is Sunboost a CEC approved retailer? How long has the company been in Buisness? Is the cost fixed with no surprised hidden cost at installation?

No answers
diane.kirch

diane.kirchasked

What does 20 x Risen 330w with 1 x Sofar 5kW actually mean?

No answers

Get an answer from our members and Sunboost representatives

Details

CategorySolar Panel Installers and Solar Retailers
Clean Energy Council MemberNo
Solar Connection TypeGrid-Connected and Hybrid
Clean Energy Council Recognition None
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Solar Connection TypeGrid-Connected and Hybrid

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